4,437 California Rivian/1000 Service Centers

Convenient location and service hours. - CurlyJ

Convenient location and service hours. Waiting area and restrooms are always clean and orderly. Even though I was a bit early to my appointment, I was tended on and my advisor got my car in on a timely manner.

I HAVE A FORD ESCAPE THAT HAS BEEN RECALLED. I STOPPED... - webetnikl

I HAVE A FORD ESCAPE THAT HAS BEEN RECALLED. I STOPPED BY AND ED WENT AHEAD AND SCHEDULED THE WORK TO BE DONE ON THURSDAY AUG 2 AFTER 7:30 A. I ARRIVED ABOUT 7:45 A. A DIFFERENT PERSON CHECKED ME IN. I TOLD HIM I WOULD WAIT FOR THE JOB TO BE COMPLETED. I WENT TO THE WAITING ROOM. ABOUT 8:30 A I DECIDED TO STRETCH AND WALK AROUND. I WALKED AROUND THE FACILITY AND FINALLY WENT TO WHERE I HAD PARKED WHEN I ARRIVED. THERE SAT MY CAR. I WENT IN TO CHECK AND ED WALKED BY ME 2 OR 3 TIMES, COMPLETELY IGNORING ME. FINALLY TH PERSON WHO HAD CHECKED ME IN CAME OUT. HE THEN TOLD ME THEY DID NOT HAVE THE PARTS TO DO THE JOB. FORD WOULD PROBABLY NOT RELEASE THEM UNTIL AFTER THE MIDDLE OF THE MONTH. HE HAD TO GET A MECHANIC TO TRY TO DISCONNECT THE CRUISE CONTROL. THE MECHANIC TRIED AND SAID IT WAS NOT NECESSARY TO DISCONNECT. I AM SUPPOSED TO BE CALLED WHEN THE PARTS ARE RECEIVED. I WAS TOLD THE WORK WOULD TAKE ABOUT AN HOUR TO COMPLETE. I AM AN UNHAPPY CUSTOMER AND WASTED ALMOST AN HOUR. ED SHOULD HAVE CHECKED THE ESCAPE BEFORE MAKING THE APPOINTMENT AND KNOWN THAT THE PARTS WERE NOT YET AVAILABLE. I AM RELUCTANT TO RESCHEDULE THE WORK TO BE COMPLETED. THE PERSON WHO CHECKED ME IN APOLOGIZED SAYING A MISTAKE WAS CERTAINLY MADE. WAYNE L ENGEL

Tom's Truck Center is phenomenal. - sunflowertow

Tom's Truck Center is phenomenal. Opedro in the parts department is quick, accurate and efficient any time I need something. I'm in Kansas City, and will ONLY order Hino parts from Tom's and Opedro because they get it right the first time, always ship the same day, and always updates me via email immediately. I consider Tom's and Opedro a valuable asset to have available any time I call.

great community dealer - markrwc

have purchased cars (eFocus and CMax Energi) over the years as well as used this dealer's service department and have always been satisfied with our experiences

Great Service - HD

Fast service, friendly staff. always appreciate the complimentary car wash! Prices are very competitive too compared to other dealerships in the peninsula. Highly recommend this place.

The service manager David Andersen is the reason I go... - c_david53

The service manager David Andersen is the reason I go here for my service needs. He is knowledgeable and personable and I trust his recommendations.

Arth is a really great and professional person. He answer... - joshhernandez0014

Arth is a really great and professional person. He answer all my question. I enjoyed my new car! Really Recommend Toyota Marin! Such a wonderful team!

Exceptional Car Service Experience at Toyota of El - Carolinanakouzi

Exceptional Car Service Experience at Toyota of El Cajon I recently had the pleasure of receiving outstanding car service at Toyota of El Cajon, and I couldn't be more thrilled with the entire experience. From start to finish, the professionalism, efficiency, and genuine care exhibited by the entire team, especially Brian and Manager Marwan, made this visit truly exceptional. From the moment I walked into the service department, Brian warmly greeted me, who immediately made me feel at ease. He listened attentively to my concerns and took the time to explain the services my car needed. His expertise and knowledge of Toyota vehicles were evident, and I felt confident that my car was in the right hands. Throughout the process, Brian maintained open communication, providing timely updates on the progress of the service and ensuring that I was well-informed at all times. The service provided by the staff was not only efficient but also of the highest quality. My car was returned to me in impeccable condition, and I could feel the difference in its performance. The Toyota of El Cajon technicians take great pride in their work, ensuring that every detail is attended to with care and precision. I was also fortunate to have had the opportunity to meet Marwan during my visit. His leadership and commitment to customer satisfaction were reflected in the exceptional service I received. He made it a point to check in on my experience and ensured that I was completely satisfied with the service provided. This level of personal attention and dedication to excellence is truly commendable. In conclusion, I can't express my gratitude enough for the exceptional service I received at Toyota of El Cajon. Brian, Manager Marwan, and the entire service staff demonstrated a level of professionalism and customer care that is rarely seen in the automotive industry. My car runs beautifully, and I can confidently say that I have found my go-to dealership for all future service needs. Thank you, Toyota of El Cajon, for exceeding my expectations and providing an exceptional service experience. You have earned my trust and loyalty, and I will enthusiastically recommend your dealership to family and friends.

Poor customer service and attention to specific customer - JEM

Poor customer service and attention to specific customer request. Long wait times and services not performed as requested. Complimentary car wash a disaster.

The service department and Tony are exceptional. - ckrugmeier51

The service department and Tony are exceptional. I have a 1999 Solara with 271K miles. Car is still strong but needed regular maintenance plus a couple of repairs. The work, the cost and the timing were exactly as promised. No surprises.. and they made my 25 year old Solara look like new. At least newish. Thanks to Toyota of Lompoc Service department.