4,447 California SRT Service Centers

Had a transfer box replaced right before my warranty was - Jim Esserman

Had a transfer box replaced right before my warranty was up at 50K. BMW had a bulletin on the item, I followed through, I was told that if it didn’t work, even if I was over the warranty they would replace. They made good on their word. My Tech Rep is Ray Silva. I’ve had a relationship with him since I bought the car and he has always had my back. For that matter, Bob Smith Bmw has had my back. Unfortunately, I also had another issue after my warranty expired, with my front differential. That was a huge expense, over $10,000 was quoted. I pleaded my case at 58,000 miles and again, my Tech Rep Ray Silva, stood behind me and took care of the issue. In this case, I did pay something but nothing near the original quoted amount. My experience with Ray Silva and Bob Smith Bmw has been nothing short of spectacular. Great service, returned, phone calls, and just general outstanding service. I highly recommend these guys.

After other dealers failed twice to properly diagnose and - dougdrenkow

After other dealers failed twice to properly diagnose and resolve an intermittent -- and thus admittedly hard-to-diagnose -- issue, the Browning team immediately found the far-from-obvious cause of the problem and fixed it, quickly and at a reasonable cost. They had always taken excellent care of my wife's Mazda 3 when we lived in the area; it was worth going out of my way to bring my car to them in this case. You cannot get better care for your Mazda than from the Browning Cerritos team.

The service was quick. - Amy

The service was quick.We were assisted by Nora, Brenda and Steve was there too. Great Service as always Honda Buena Park.

A few weeks agony 73 year old mother was coming down from - Toni

A few weeks agony 73 year old mother was coming down from Central California for my cousin"s wedding in Santa Monica and she received alerts on her Prius while traveling over the Grapevine and was terrified. Since she had together back to the CentralValley to teach on Monday she was so nervous her car wouldn't work. I called a number of Toyota localities while she was stuck in L.A. traffic and I first called Cabe Toyota and received incredible information and support fro Daniel. I then called other locations and did not receive the same support or compassion at all.I called Cabe back and we were able to get her car theremin time that evening for them to look at it first thing in the morning. They did everything they could to fit her in given the circumstances. Daniel and his colleague Phil were able to get everything fixed at a a fair and accurate rate and the entire team there was incredibly helpful and kind.I would only recommend family go there in the Long Beach or SoCall area.Don't take them for granted . They are the best!

Ulises went above and beyond to make sure we got great - Ewg18

Ulises went above and beyond to make sure we got great service. We will be back.

Thanks Brian and James for the great service and a great... - Sk

Thanks Brian and James for the great service and a great ride. I’m loving my new vehicle and Brian and James were helpful in providing pricing options and reviewing the electronics on the new caddy. Thanks for your help

Service Department - Vicko

I scheduled my service for the following week and the repairs were completed satisfactorily after two full days at the service department. My assigned service advisor's name was Gilbert Martinez, who performed exemplary customer service. He was professional, courteous, and empathetic of my previous negligent experience.

Susan at Hoehn is fantastic! - Breezeway

Susan at Hoehn Porsche is the most honest and sincere service person I've ever worked with. I won't take my car anywhere else because of her.

service appointment was easily made online. - kaywebbe

service appointment was easily made online. once I arrived to the dealership I was greeted politely and my car was taken in immediately. They are very covid conscious as they immediately p[aced a plastic wrap around my steering wheel. The employee was wearing a mask and there is an abundance of hand sanitizer stations throughout the dealership. The service advisor Harry Singh gave me a written quote and gave me an estimated time my car would be ready.throughout the day he followed up with me on the status of my car and phoned me when it was ready for pickup. when I arrived to pick up my car, the cashier was friendly and helpful and my total charges were under the original estimate. They even washed my car.This was a great experience. Carlsen Subaru is a very honest professional dealership. I own 2 subarus(both purchased at Carlsen Subaru) I will definately purchase my next car from Carlsen Subaru. Also this is the only dealership that I will take my cars to for service

Thank you to Nick Wharton and the whole crew for - rdwickstrom

Thank you to Nick Wharton and the whole crew for completing our recall repair and especially Nick, we had to bring our truck back in for the check engine lite and Nick identified the problem and repaired it free of charge and got us in and out very fast.......we will be back, thank you for the great service and honesty.....Rob and Christine Wickstrom

Both of my key fobs died today and when I got to the... - karrisakohring

Both of my key fobs died today and when I got to the dealership Greg Hayes was there to save the day! He was amazing, we were in and out within minutes. Billy at the parts counter was able to find the last available battery for my key fob and we were set to go! They were both super nice, friendly and helpful. I didn't buy a car today but I'm going to Greg Hayes when I'm ready to upgrade my VW.

Excellent service , very professional and friendly - Lucerojacobo1964

Excellent service , very professional and friendly personal thanks Erik for your help . I very appreciate it.

I am having a problem with my Jeep Wrangler regarding the - DJ

I am having a problem with my Jeep Wrangler regarding the computer,software and communication. My service advisor is Tony Padilla. He has been working over and above for me working with AJ the service technician and calling the factory super service help line to get things resolved for me. A very complex matter. He's got my full confidence. Very professional.

I love this place very friendly staff all my family come - cristal saucedo

I love this place very friendly staff all my family come to concord honda I recommend 100%

Awesome customer service - Dan and Carol

I came in last week. Jack the service guy that helped me was so thoughtful. I wanted to get my brakes replaced because they were a little noisy. He said Dan let me get them checked first at no charge. Sure enough my brakes were over 50% and I could live with a little noise in the Morning. What come to find out is normal for the age of my car. He could of sold me brakes but gave me good advise.