2,923 California Used Car Dealers

Amazingly quick and professional sales team - JB

Many cars to choose from. Collection of clean and salvage titles that I didn't see it on the web advertisement. They let me take to the body shop I trust to review the vehicle and then to Ford to have them inspect it. We agreed on a purchase price and David handled the purchase paperwork professionally and quickly. Overall the dealership gets a high rating because they seemed to me simple and accommodating.

Mr. Wright was the best car dealer I ever worked with. ... - 4happyone8

Mr. Wright was the best car dealer I ever worked with. We were going to leave as we saw no Accords for $10,000. My son had his heart set on one. Steve then pointed us in the direction of an Acura (2003) and told us it was made by Honda and all of the details. He was patient and kind. We did not feel any pressure. I felt like he really wanted to help. We ended up getting the car that day even though we were intent on shopping longer. Steve and his Manager Sean Ford worked with us on our used car trade in and we felt happy with the price they came up with. Then the Financial Manager offered us the 3 year comprehensive repair plan for a certain price and we bought it now feeling secure that we REALLY had a great deal. My 21 year old had saved since he was 16 to purchase his first car as he was using my old 1993 Honda and it meant the world to him to find a great deal, meet new friends and love the car! Thank you so very much.

Dishonest dealer - Swamp Fox

I purchased a car from Star European and the owner is everything bad when you think of a sleazy used car salesman. He lied about the condition of the car purchased, deliberately covered up damage to the car to sell it and said something broken would be fixed but was not. The hidden damage cost many thousands to repair. I would highly discourage anyone that values their money from purchasing a car at Star European.

Disappointed by the team. - NicoB

Disappointed by the team. Bought a car there, they did some small damage to it after i signed all the paperwork (but i didn't see it right away). Mentioned it to the sales person afterwards that told me that the manager will get back to me (manager that promised me that he'll pay for any repairs that they missed before i got the car as he was 100% confident in the quality of the car). Nobody called me back... I guess they're the stereotypical used car salesman

I saw this 2016 Audi allroad at this dealership 2 weeks - zuribaba

I saw this 2016 Audi allroad at this dealership 2 weeks prior to my purchase date at a "good price" and wanted to have the sales person/owner; Charlie Yeo send me a video and he would not use the online format I suggested and was somewhat unreasonable so I decided I didnt want to make a 2 hour trip based on pictures. Two weeks later the price was adjusted over $1000 less to $6999 + gov't fees = $8,068 so I drove up the hill and test drove it for 38 minuets. I drove it on the freeway twice, pushed the speed, manually shifted it, hard breaked it and stopped to check out some of the electronics and found the drivers left mirror was faulty. The glass was not fixed to the movement motor and about to fall off. Not a big deal but technically a "safety issue". We arrived at the dealership and did a check on all the lights and had no problems o I decided to get a bank check to buy it based on me thinking all I would have to do is spend $200 on replacing the mirror and assembly and a check up. Now I know all used car sales are As-Is and final but he reason why I am writing this is because I want to share my Post Story. After driving it down the hill and 3 days later a warning light came on "Stop the vehicle immediately and check fluids". The radiator resivor was empty, I purchased gallon, another gallon and another until I took it in for an assessment. I needed a water pump which was my worst case thought for this vehicle and common for this model at 123,000 miles. I would have spent the $1600 fixing it but I was also told " the timing chain was stretched". This is a $5-8,000 fix for both! Dispite Charlie telling me "you can have somebody look at the car here" and him asking me to "sign off on the mirror that we won't fix it" what I was told days later was that the "check engine light should have came on much earlier" I was also told something else that has led me to believe that this dealership knew this vehicle needed major work. Another odd statement front Charlie was that "your plates and registration should come in the mail in about two months". I know dealers have 10 days to have sale documents into the state but based on personal experience this rings very...odd. MY LESSION: I would have better lost $200 having an independent inspector look at it and drove back rather then loose $8,000. When you go to THIS DEALER take a mechanic or hire an inspector. The Best Dealer placard that they have on the wall is not what I experienced because after this unit being on there lot for months I am of the opion they should have auctioned it off rather then knowingly selling a vehicle for 8k that is worth 3k base on the work needed. I took my one-time VA disability check and threw it away. As long as this place has been in business I may be the minority opion but this is just BAD BUSINESS

Unprofessional and xxxxxxx owner and salesperson. - Haochun Sun

Unprofessional and xxxxxxx owner and salesperson. They will try to mislead you into putting a deposit down and won't give you your money back. Don't purchase a car from these people

Rip off scammers and rude! - Ripped off at Taylor Motors

This is part 3 of an ongoing nightmare. See yelp for parts one and two. Here is part 3 of the car buying purchase experience from he**. I had a few conversations with GM corporate customer service. He was very nice and clearly is not happy with how I was treated. I sent him screen prints proving I was on the Costco auto purchase program at the time I was at Taylor Motors being told not to click send or I lose the $4500 manufacturer's rebate. He called me back and suggested I call Brent Taylor @ Taylor Motors. He feels confident that no GM would be okay with that kind of lie or customer treatment. So I called - and eventually was able to get through to him. I put the phone on speaker so that 1) I didn't accidently hang up on him and 2) so my husband could hear the call. He began the conversation with lies and ended it the same way. In between, he went on a rant that I messed up their perfect record and he doesn't like me (who cares?) and that he knew everything that occurred at the time it occurred. I never got more than a couple of words in ....His excuse for the Costco certificate denial - was that maybe it was not usable with that rebate. I pointed out that was not the case. He asked if I was now an expert in the topic of car sales and rebates. I told him of course not but that I have looked into the sale and rebates of this vehicle..... I asked for a copy of the invoice. He agreed but would not email it. No, no one else can come get it. I explained I was out of town nearly every day for 2 weeks. He replied with I don't like you, why should I be helpful to you in any way? Very professional for a 6 year old. Not so much for an adult. I would sum up my conversation (actually his rant) like this..... the higher up in that dealership you go, the more dishonest, rude and unpleasant the people become. At least JR Ball was pleasant when he lied to me. One always hopes that there's a person at the top of the food chain that is mature and objective and cares about the business as a whole and as such would do the right thing given the opportunity. Not so the case here. This man/child was a bully, aggressive, loud, rude and childish. He figures if he scares me enough i won't go back for that paper or anything else. He is right - life is too short to go somewhere knowing you will be abused. At least common thieves are smiling when they are sneaking the wallet out of your pocket. I have reported them to Costco and suggested that no longer send customers to that dealership. I guess I have to decide whether to take them to court or not let them have one more precious moment of my life. Dan asked what I was thinking trusting car salesmen, the sad question is really, what am I doing trusting anyone outside of my close family/friends circle? Sad but darn good question. Do yourselves a favor and 1) avoid this dealership at all costs and 2) research every little question ahead of time and do not trust a word spoken by a dealership empoyee or owner. Assume that if their mouths are moving, they are lying!

Awesome group of people! - Rcweimer01

Awesome group of people! They communicate well, stick to their word and are fair with negotiations. Highly recommend doing business with TBTFW!

I had a great experience! - Olga

I had a great experience! Rayan and AJ explained every detail of the deal, and made the process very easy! In the end got my Chevy Cruze exactly by the price that was advertised. Car is clean and drives smoothly. Will recommend this dealership to my friends!

I spoke to this dealership after the new year. - Susie

I spoke to this dealership after the new year. I had originally reached out to them on New Year’s Eve, and they were closed until January 2. Someone did return my call. I got the information I needed on the specific vehicle but I ended up purchasing elsewhere. Not because of anything they did or did did not do but I was seriously looking for a specific model, and there were three with a 40 mile radius of my home.

Buyer Beware - disappointed_by_autovaut

BUYER BEWARE. We found a vehicle being sold by The Auto Vault on Craigslist, and visited them shortly after to view it. The staff at The Auto Vault were friendly, and they showed us a great selection of high-end BMW stock. The vehicle had recently been detailed, and they assured us their team of mechanics had inspected it thoroughly for problems. We asked about issues within the electrical system and air conditioner, as both components are known to have problems on this model vehicle (2010 BMW 335xi); The Auto Vault assured us that their inspection had found no issues, and we made the purchase without further inspection. Upon purchasing the vehicle we found that it had no floor mats (they weren't being detailed), only one key, and that the luxury package they claimed it had did not exist. None of which had been explained to us, and some of which we had been mislead to believe. Within a week of purchase the on board computer began to shut off intermittently during driving, so we decided to take it to a mechanic to diagnose the problem. The mechanic explained to us that their was significant rust on the underside of the vehicle and that some of the wiring had corroded through; none of which had been mentioned by The Auto Vault. We spoke with them again, and while things remained friendly, continued to believe their guarantees about the vehicle's state. Some months later (3) the air conditioner stopped working. It was at this point that we asked our mechanic to make a more detailed inspection, and to test the various electrical modules. The mechanic found significant electrical problems throughout all modules of the vehicle (including safety features), and determined that the air conditioner's evaporator had a leak which had been refilled before sale. The mechanic assured us that the issues he found pre-dated the purchase of our vehicle, and that any qualified mechanic would have uncovered them upon inspection. It was at this point that The Auto Vault stopped responding to our communications, and we had to pursue the issue through the Better Business Bureau (complaint: bbb.org/sacramento/busin…). The Better Business Bureau moderated communication between us and The Auto Vault, but ultimately found that they had fulfilled the requirements of the contract we had signed. They mentioned that cases of this type are typical, but that they are not a legislative body, and so were unable to pursue a fraud case against them. The Better Business Bureau also recommended that we pursue the issue with the DMV body responsible for licensing dealers, and in small claims court. I would recommend for anyone considering purchasing a vehicle from The Auto Vault that they find a more reputable dealer better able to guarantee their products. It was a mistake to trust The Auto Vault, and a bigger one to sign a contract an As-Is contract with them. BUYER BEWARE

Very Satisfied customer - Diego F

This place is a very honest and friendly no preassure kind of place. I have purchased over 4 cars with The Import Connection and every time I have had a very awesome experience .. They take care of you and your car.. I would decently recommend this dealership to my friends and family. I actually sent my daughter and she now also had purchased her first car with them.. Thanks Milton . That’s the sales guy that helped me out. He is the best..

Their Customer Service was adequate.I would definitely... - al dion

Their Customer Service was adequate. I would definitely bring my custom back. I also recommend them without hesitation. They took care of me is the best way I can describe my experience with them.

Awesome place to find good deals, they let you browse the... - emmiflores

Awesome place to find good deals, they let you browse the lot without being pushy and answer all the questions that I had. Would defiantly recommend at least checking it out.

very good people, good guys! honest! - ben117

very good people, good guys! honest!

Thank you. - Tammy K

Thank you to Steve and Paco for making my son's first car purchase possible. Your patience and time was greatly appreciated. Matt is very happy and I'm relieved that he has a reliable car now. Thank you, thank you.

Vey friendly and on time. - luvbriandchris04

Vey friendly and on time. Made the process quick and easy. My son is so happy with his car. Would definitely recommend

Very laid back, charming sales approach. You will not be... - califBUYER

Very laid back, charming sales approach. You will not be pressured, which makes is hard to get a good price because you'll have to initiate. Better study up on how to get a good price, because they are so nice and so charming that you'll feel like buying from them. Stay cool. But overall, not a bad place to buy a used car.

Thanks for this email, unfortunately I haven't been to - Violet

Thanks for this email, unfortunately I haven't been to the dealership. However the dealer I spoke to was very helpful when I spoke with him. He sent me the website for future reference.

Worse experience ever. - Carguy

Overpriced. And high mileage. Scammers. Want a lot of money down. Not worth it. Friendly but are not trying to help others. Go look elsewhere .

Our recent purchase experience with Volkswagen of Clovis - Monica.anhaiser

Our recent purchase experience with Volkswagen of Clovis was frustrating and concerning in several ways. I’m sharing this in hopes that dealership management will review the situation and address some of the issues that occurred. Before visiting the dealership, we negotiated the majority of the deal via email. We specifically asked whether they could match the $5,250 manufacturer bonus being offered on the 2025 model year vehicles (the previous model year). After reportedly speaking with the general manager, we were told the best they could offer was $3,900. Based on that information, we agreed to move forward and drove 50 miles to the dealership with our two toddler boys, expecting to sign paperwork and be in and out quickly. Instead, we spent about four hours at the dealership after being told their network was down and they were unable to generate the paperwork. What made this more frustrating was discovering that the very next day the dealership began advertising $5,000 discounts in addition to the manufacturer bonus on the same model year vehicle we had just purchased. That raised questions about the information we were given during negotiations. The financing portion of the process was also concerning. We have excellent credit, yet we were placed into a 7.79% loan. We were told the lender only provided the dealership with a $200 incentive, but the same financial institution was publicly advertising rates around 4.19% at the time. Because the rate didn’t align with our expectations for our credit profile, we refinanced the loan ourselves within a week. Another issue during financing was that we were told our interest rate could potentially be lowered if we agreed to purchase the extended warranty and GAP coverage. We declined these products, but tying loan terms to the purchase of optional add-ons felt inappropriate and concerning. There were also several operational issues. We were told the detailer was not available that day, which was surprising given that it was a Saturday and the last day of the month, typically one of the busiest sales days for dealerships. As a result, we drove away in a vehicle that had not been properly cleaned, including sticky cup rings left in the cup holders. Finally, we were supposed to receive two keys, but were initially given only one. After going back inside to ask for the second key, we were given another one. However, after we drove the hour back home, the dealership called to inform us they had actually given us the wrong key entirely, belonging to a different vehicle. We have now gone almost a full week with only one working key and will have to spend additional time driving back to the dealership to correct the mistake. Overall, the experience involved miscommunication, delays, questionable financing transparency, and several preventable oversights. Purchasing a vehicle should be a professional and straightforward process, and unfortunately this experience was anything but. I hope dealership management will review these issues and reach out to address the situation. A good-faith effort to resolve the inconveniences and concerns would certainly go a long way.

I had been mulling over getting a new BMW for some time... - dkorotie

I had been mulling over getting a new BMW for some time and decided to go test drive one. I was given attention immediately. I drove the car and had a number of things explained. After some time I was given an offer for my trade in and what payments would be. I was unhappy with the offer because it was not specific enough, but I went home to think it over. I was contacted the next day but was away and did not get the call before closing time. I was contacted the next day and went back. I was offered pricing on another BMW and they altered the offer some, at least enough for me to rethink the deal. I have always hated haggling over a car, the price, etc. and am usually disgusted by the time I settle, but this time I felt I had been treated fairly, and although I could have gone elsewhere and maybe obtained a better deal, I was content to take what we settled on. I did not feel pressured and the sales and financial people were friendly and efficient.

Phenomenal work done by Rami Liibdeh ;West Coast Auto Sales - allison

I had the distinct pleasure, my husband and I that is to work with Rami Libdeh and J.J. at West Coast Auto Sales in Montclair, CA. They went above and beyond the call of duty in helping us secure a new ride. I thank my Heavenly Father and my Lord and Savior, Jesus Christ, for placing these two men in our path, and to be blessing to our family's future travel experience. I will personally be returning hopefully by the end of the Month, on or around March 1st, 2017 to trade in another vehicle I have. And to think, we were just going to have a look with the intent to purchase in a few weeks, but God made it happen sooner. A very nice Camaro now sits in our driveway. Thank you Rami and J.J. God Bless You. Maxine Telford-Wolfe; MSE maxinetelfordwolfe@yahoo.com 1-760-217-9831

DON'T FORGET ABOUT COURT ON 1/12/04 I WOULD LIKE TO KNOW... - TINYME

DON'T FORGET ABOUT COURT ON 1/12/04 I WOULD LIKE TO KNOW ABOUT MY CAR

Haven’t purchased car yet, but they’ve helped get car - lawrence.edelman

Haven’t purchased car yet, but they’ve helped get car inspected, gotten water leak fixed. Have not pressured me to buy the car before i have it checked out. . Friendly staff.