39 Colorado Ford Dealers

I have to give a shout out to the team at Burlington Ford... - Boykie

I have to give a shout out to the team at Burlington Ford & Lincoln. 8 minutes before their scheduled closing this Saturday, I walked in with a ‘contact dealer’ spanner on my dash. Jon and Vern were awesome. Did not worry about the clock. Took the F250 to the workshop, ran diagnostics and there was a Ford advisory/bulletin on gearbox. I left their facility about 90 minutes after they should have closed for the long weekend. No charge. Thanks gentlemen - you are what service is all about. Much appreciated. Peace and blessings to you

Complain and get fired - disappointed

My vehicle received service on 12/4/18. The problem reoccurred on 12/11/18. I called that day. The service person stated they would call me back either that day or the next. I waited. I did not receive a call on 12/12/ or 12/13. I called 12/14 and left a message. I called two more times on 12/14. I received a return call. I was told they would call me back shortly. They did not. I left one more message. I called 12/17, and was able to schedule an appointment in 11 days. Because of this, I responded to an emailed review survey that I was not satisfied with the customer service. So today, 12/19, the GM called. He did apologize for the lack of communication, and then he told me to go to another dealer. Apparently, if the service isn't great, you'd best not complain.

I traded my 2017 Ford Taurus in for a 2023 Bronco Sport. - rbev

I traded my 2017 Ford Taurus in for a 2023 Bronco Sport. Brandon Billiter was my salesman. He was very polite and very professional. He gave me a great deal and answered any questions I had. He needs to be recognized for what a great salesman you have.