Amazing experience - Adean04
Couldn’t be more pleased with my experience with Columbine Ford. I flew in from North Carolina to buy a truck they had listed online. Columbine worked with me while I traveled, and even pick me up from the airport and split my airfare cost with me to help with the traveling exspenses. Korey and Jake were great to work with and couldn’t have been more helpful throughout the process. I would recommend Columbine Ford 100%. Thanks for the easiest truck buying experience ever.
Top Reviewed Specialists At This Dealership
Adrian Medina great service rep - thorntonowner
Adrian really helped me with my Ford engine difficulties and giving me the best deal. Excellent rep.
But not happy with the turbo ecoboost engine.
Go see Steev - GuidoTurtle
My wife and I needed a car and we aware so lucky and fortunate to have Steev Yosupov help us! He’s is so friendly and made the whole car buying experience enjoyable. Took a normally boring stressful situation and made it fun. If you’re looking for a car go to Groove Ford and ask for Steev! You won’t be disappointed and will walk away with the car that you wanted!
Painless expeience - Leslie
This was a great experience buying a car. Got even a better deal after the hail damage sale. Super customer services. Highly recommend if you are looking for new or used vehicle.
Internet Sales Representative
Good experience - whiteduanec
Good to work with. No hassle and quick work. The team was friendly and curtious. Would anyone else looking for a Ford vehicle to check them out.
Your Sales and Leasing Consultant
Great service - blockett
Nothing but good things to say here. Adam Burger was wonderful to deal with. I would happily refer anyone to Adam and the team there.
Wouldn't go anywhere else - Holly
7th purchase here, great selection and superior customer service. John took extra care reviewing this car and the transaction to ensure every detail exceeded expectations.
Pleasant experience, John is great, so is the new management - ALC
I really wanted a new vehicle, but didn't know if my less than perfect credit would qualify me or not. John had me qualified in minutes! I have never been somewhere before where I bought a vehicle and it was this smooth or laid back like it was at Steamboat Motors. From my understanding, they are under new management now, and wow, they are great!! There was zero pressure, they were flexible, quick, and very accommodating. All I had to supply was a one page application, my insurance card and drivers license, and in 5 minutes they already had me approved! Also, I am a Veteran, (so were many of them that worked there), and they had Veteran incentives I have never seen at any other dealerships before. They even offered to drive my other vehicle home which was 45 minutes away! Everyone there was so much fun, and easy to work with, I felt like I've known all of them forever after only spending an hour with them. If I didn't already have a job I love in a different field, I could see myself working here having co-workers like Patty, John, Marcus, Tim and Ralph. It was clear that their management appreciates their staff and their customers because he puts on a free BBQ every single Saturday for everyone. THANK YOU Patty for selling me my new Jeep Compass, and Marcus for shuttleing me around and getting my other vehicle home, John for getting me approved so fast and easy when I thought I wouldn't, Ralph, it shows that your management style and appreciation for your staff and customers is number one, you are laid back and funny and I really felt welcome, and Tim for being so personable, accommodating and inviting on the phone when I called about an oil change that morning - instead of saying "We are full today" he said "We will get you in, and we have free food today too we are BBQ'ing." I thought wow, how personable, that was great! So was the oil change! And I love my new Jeep! You guys were so great!
General Sales Manager
Unexpected - Jose2290
Tory was great!! I am always reluctant on walking into a dealership, as soon as I got In Tory sat me down and tried to find a deal that best fit my situation. Not only did I get a deal on the car but he went above and beyond to help anyway he could from finding low cost insurance to finding a reliable vehicle for my price and monthly limit. I will be definitely recommending spradley Barr and Tory to my friends and when I am looking to upgrade.
Sales/ leasing consultant
AMAZING NE Colorado Dealership/Salesman - Enclave Owner
We made a very specific request of they type of vehicle we wanted and within a week, Phil Riggleman found us a car to try. He bought this car and brought it in for us to try from another dealership a few hours away. He worked with us through sick kids for over 2 weeks before we were able to make it over for a test drive. He also found this car needed new breaks and tires which he didn’t hesitate to replace to make sure we had a great experience. Through all of this he insisted “no strings attached” on this car. If we weren’t completely happy with this one he would look until he found what we wanted. He worked to find us a deal on this car to fit our price range and which also met all of our other criteria. He was never once pushy to make a sell. He even offered his personal number for calls anytime. To put an exclamation on our excitement of getting a new car, he delivered this to our house (30 minuets away) and we signed papers here. This was an amazing buying experience and I would recommend Bonanza Ford of Wray and especially Phil Riggleman to anyone!
Great experience! - Clark1234
We have purchased several cars from this dealership and always had a great experience,we have recommended this. Dealership to family and friends and they also walk away satisfied with the purchase they made, they have the best customer service from choosing the car to the finance,we are very happy with Medved Ford.
Purchased New Explorer - Jennifer Grim
Our experience at Loveland Ford was absolutely amazing. From the moment we met Greg, our experience was quite easy and painless. He was very knowledgeable, kind, and patient with us while we asked many questions and test drove our new car. Once we were done with the financing, Greg spent The next 30 to 45 minutes going through all of the tiny details of our new car. Everyone at the dealership was exceptionally kind and professional.
Easy buying experience - vv
No pressure and they were upfront and helpful. It’s only been six days since we purchased our new Ford Expedition but we are loving it so far.
Amazing! - denny i
Mark Faricy, Oly Novinski and Bryan Sullivan are all unbelievable. They all know the true sense of customer service. When my extended warranty was not honored by the warranty company, these guys stepped in and took care of me and my truck. Going above and beyond seems to be the rule rather than the exception at Freeway Ford. Thanks
Horrible Experience - s.n.d__
I went in to trade my car in. I get it, it had negative equity. I waited to see if I could get approved for several days. I did not get approved. So I went to bob Penkhus Mitsubishi dealership where they had a lot better selection and when I went to get approved they said my credit went down. Phil long ran my credit through 10 different banks plus their dealership. Which is ridiculous. Bob Penkhus gave me the max trade in value and also told me how to get rid of my negative equity (over $4,000) and I ended up getting the car I wanted. At the end of the day bob Penkhus all the way. They have great staff and are very helpful. They will not screw you over either.
Unsatisfactory - Lee
Salesperson Chrys Snyder did not check to make sure the second key worked. I drove three hours to buy the car and three hours back for a total of six hours.
When I got home I discovered the second key did not work. I called Chrys Snyder and he said I would have to drive to Montrose to get the key programmed. Two hour drive to Montrose and two hours back for six hours total. All of this could have been avoided if Faricy Ford had checked it out.
All totally unsatisfactory.
Amazing customer service! - Atokarski
I am so impressed with this dealership and the internet sales manager Chris! They exceeded our expectations and were honest and trustworthy. I have never in my life had a better experience at dealership. Thank you for making my husband's truck dreams come true and being such an amazing team!
Great experience - Jewelsesaped
Our dealer was very understanding and helped so much. They were so polite and not pushy!!!!! We were able to buy a brand new Ford Explorer and an escape for an absolutely amazing price and they were so willing to stay late to help us with paperwork.
Service with a smile - Thomas12345
I brought my 2012 Edge into Phil Long Ford of Chapel Hills for an oil change and tire rotation and to get a 2nd key cut. This was right after a major hail storm and the service dept was obviously extremely busy. Austin greeted us with a smile and made me feel as if I was just as much of a priority as the major repairs he had lined up. My car was finished within an hour and even washed! Thank you!
Service Dept - Breck123
This is a Ford dealership where an oil change is a two week wait, warranty service a two week wait. Service writtters don’t appear to be interested in the servicing your car and are not very helpful.
Ford Motor Co. should pull the franchise from who ever owns this dealer. They clearly do not represent the brand well.
EFFORTLESS - Coyote11
I really do not like buying cars at dealerships, but I have to say this was absolutely the quickest, easiest,
laid back no pressure dealer I have ever been to. From the guys online to my salesman to the finance guy...………...EFFORTLESS...….I live in Parker so quite a little drive but well worth it and will go there again for my next vehicle…...GREAT JOB TEAM BRIGHTON FORD.
Rick Van Zee
Good deal - Jeffrey M.
Must see Freddie Altman at omeara ford for a great deal. Briught a used Escape for a great price and fast and friendly service. Must see Freddie
Service farmed out to who? - Very disappointed
Went in for simple front brake pads replace/rotors machined. 5 minutes after I checked in I observed vehicle driven away off property and watched service bays for my vehicle from back lot area. My vehicle was never in any of the service bays and was returned to front parking area. Asked service advisor (Ryan) where they took my vehicle and he said all repairs are done on site.I observed service bays while waiting and my vehicle was never inside any of them. Wonder how many other repairs are being farmed out. Asked about whether Toyota brake pads were used and he checked part # and said they were Carquest pads. Told him reason I go to dealership was for Toyota techs AND parts. Most Toyota dealerships are proud of and tout their use of genuine Toyota parts. Apparently I got neither. Also told him that the engine check light was on, he said the tech,since he was the brake/ suspension guy, WOULD NOT HAVE PAID ANY ATTENTION TO IT. Unbelievable. DO NOT TRUST HELLMAN SERVICE. I believe a dealership is only as good as its' service dept. Who knows where they took my car or even if repair was done.
Charged for diagnostic work!! Never agreed to! - Sport Trac
We brought vehicle in for ongoing recall/ warranty issues and were very clear on multiple occasions that we didn't want any additional services. We were told that the ongoing issue was "fine" (service rep made my wife cry) but that nearly $2,000 worth of work was needed. We reminded them for about the 4th time we wanted no work done as we have a friend/mechanic that does our ongoing maintenance. My wife even called back to make sure there were no charges and Matt in seevice never returned her call. Upon arriving, we were confronted with a $329 bill for diagnostic work...even thought no work was done and no services were completed. My vehicle/keys were held hostage and the only way to get my car back was to ransome a reduced price of $256. We were trying to trade this vehicle in for a new car and the dealer lost all future business over a simple courtesy. In addition, I have made multiple attempts to reach any level of management including the General Manager and have received nothing in return. Stay away from the service department. The manager looked me in the eye and lied to me.
Best service and didn't have to stay all day - Venita
I saw a used car I was interested in on Carfax.com and when i got to the dealership they had sent it to aution. I work with Eli and she was able to talk to the service center to bring the car back. They did and I was able to test drive it and decided this was the right car, I was able get a good fair price, and was in and out I'll say within three hours. Eli was great helping me on the sale and keep me in the loop of every thing all the way up to the finance department.
Eli was awesome and she keep checking in on me until i left.
I would like to add too that Eli has checked on me with the car often now, that is a grest sales person
Thanks to Eli and the Mike Naughton team!
Horrible - salidadodgesux
Any good reviews are probably fake. They do not care about their customers and will take any opportunity to royally **** you over. Go anywhere else!
Do not trust their sales process or people - billionnissannocustomer
Pulled the rug out from under my 2 day purchase attempt. Gave me a story about someone buying the vehicle the morning of the 2nd day during our continuing cross country telephone communication. Friday morning I prompted the salesman to get the photos I had requested from him yesterday sent to me so that we could finalize the deal today! The sales manager was also aware that the deal was basically done because he and I had made an agreement for a trade when I had driven to Durango. Cut to the end- Salesman Travis calls back and says they sold it this morning. Think this was an outright lie because they both knew it was there late morning and that I fully intended to purchase. Can only suppose someone showed up and offered more on the spot. So what do you think? Trust them? That's up to you, but I certainly do not.
Excellent - Isabella04
Outstanding process.. Fast and efficient.. I’ll recommend all my friends and family here to the dealership.. Usually you get the run around, but not here...
Nissan purchase - Gun1
Sales department made sure sale got finalized
No follow up from there forward
New tires were to be installed on purchase, no call saying not completed
Left w/vehicle told sales to call me this time as per status
Service department called next week said tires were in stock
Tires installed not what was agreed upon
Two weeks later sales has yet to follow up
Phil Long Ford of Denver