Most AMAZING experience. - Freddy Rodriguez
Been wanting a new vechile a while now but wasnt sure on my approval options. Josh and company made sure we left with our dream SUV and made made sure we felt comfortable with every aspect of the situation. Columbus Ford is top notch and it's because of people like Josh Bowen and company! Thank you family!!
Top Reviewed Specialists At This Dealership
I -25 Ford Service Department is Wonderful to Work with - keith.hudson
The best Ford Service department I have been too, Great to work with and understand what pricing and knowledge of the service. They always have a smile on their faces.
Great Sales Staff! - Lynn Truck Lover
Staff is always professional and friendly! My last two transactions went very smooth. Gabe did a great job of being responsive and was “on it”!
Great Purchase Experience! - Don Anderson
I knew exactly what I wanted and Phil Long found the perfect fit. The whole process fit perfectly with my schedule and all the paperwork was done in record time! This my third vehicle bought through Phil Long and I'm sure it won't be the last.!
Sean Queen was really helpful - Pete
Sean helped me quickly to get the car i like. Their price is pretty good in the area too. I would recommend Sean to my friends
Your Sales and Leasing Consultant
Great work. - bevas
They were very helpful and fulfilled all my vehicle needs. I was in and on the road in very little time. Thanks for everything you have done.
Great Experience! - Kim
I had a Great Experience at Phil Long Ford. Mark Block took care of business for me in a very fast & professional way. Thanks Mark!
Mazda Internet Sales
Miss O'Meara since moving to the Western Slope - shepperds
Only like to see Essia when looking to purchase a vehicle. We don't want to deal with any other sales person. Eissa is a person that knows his stuff and does not force you to purchase something you can afford like most sales people do.
Overwhelmingly Positive Car Buying Experience! - b.irie
When I walked into the dealership I expected to tell Kody my budget and pretty much walk back out. Not only did he fit a car into my budget, it was considerably newer and with less miles than I ever thought possible! He made the car buying experience quick, simple, and even enjoyable! Thanks also to Charles, Drew and John for rounding out my overwhelmingly positive experience with Steamboat Motors. I will be referring this dealership to everyone in Steamboat!
General Sales Manager
AMAZING NE Colorado Dealership/Salesman - Enclave Owner
We made a very specific request of they type of vehicle we wanted and within a week, Phil Riggleman found us a car to try. He bought this car and brought it in for us to try from another dealership a few hours away. He worked with us through sick kids for over 2 weeks before we were able to make it over for a test drive. He also found this car needed new breaks and tires which he didn’t hesitate to replace to make sure we had a great experience. Through all of this he insisted “no strings attached” on this car. If we weren’t completely happy with this one he would look until he found what we wanted. He worked to find us a deal on this car to fit our price range and which also met all of our other criteria. He was never once pushy to make a sell. He even offered his personal number for calls anytime. To put an exclamation on our excitement of getting a new car, he delivered this to our house (30 minuets away) and we signed papers here. This was an amazing buying experience and I would recommend Bonanza Ford of Wray and especially Phil Riggleman to anyone!
Service and Parts are OUTSTANDING!!! - Texas Snowbird
I've been using Faircy to service and find parts for my 1991 Ford Explorer at least 10 YEARS. KUDOs to Service Advisors Paul & Brent, David & Larry in Parts and ACE Mechanic Alex. I recommend Faircy routinely to my friends for Service (and Sales). These are great people, friendly and honest. For example, Paul has saved me from even needing Service by pointing out what I can fix myself and given great tips on extending engine life in my original 4.0L V6 with 405,000 miles and counting - no overhaul.
Great Experience w/ kendall Saylor - Jeffery C Stevenson
Picked up our new truck last week. Kendall Saylor worked with us for months to get us the truck we wanted, he was patient and cooperative to our needs/wants. Thanks!
Jeremy is awesome! - LexiDelisle
I had been looking for a car for awhile, and loved being able to see everything online first. I was referred to Jeremy from a friend, and he couldn’t have been any better! He texted me to let me know that the car was still available. He’s super friendly and really works on getting you the best deal! I couldn’t be any happier about my purchase! Thank you Jeremy, Brian, and everyone at Western Slope Auto!
Great experience - Michael Draper
Shopped the internet over a wide area looking for a specific car with the best price. The folks I worked with were honest, up-front, friendly, and not pushy. Got what we wanted and are most pleased. We will be back for future business. Nice dealership and great people!
Quick and amicable - Afreimark
Great customer service from Scott and Jason.
Got the vehicle I needed in a price range that would work. Chris also was on top of things by emailing me the deal from the online request I sent.
Got the "run-around" - Nunya
Pick out everything you despise about the car-buying experience, and Phil Long Ford Chapel Hills probably has it. Inexperienced sales people waiting to pounce on you when you enter the lot, guessing at answers to your questions. "Managers" hovering around eavesdropping but not helping. High pressure tactics and unfulfilled promises. The whole place feels like a Ponzi scheme. I wanted to see a Platinum F250, they didn't have any. I was told they would be in Friday. Called them back Friday, Saturday, and the following week. Sales rep had no idea if they were coming in or not. He finally called to see if I was coming in, when I asked if they had the Platinums in, he said no. Why would I come in if they don't have the model I wanted to see?? I went to Medved in Castle Rock where they had the trucks I wanted in stock, had a great experience there. I won't be back to Phil Long Ford Chapel Hills.
Terrible customer service - Stacia
I received notification that a price had dropped on a particular vehicle at DMC through Cargurus.com. I called to verify the vehicle was still in stock and the price, which was 3k less than the previous listing price. The sales associate explained the price in their system did not reflect the price drop and assured me he would call me after he spoke with his manager. I never received a call back. I finally received a text later saying they were not honoring the advertised price because of a discrepancy online. Fair enough, I get that accidents happen. I responded that it was disappointing nonetheless. No response from the dealership. They handled it so terribly, and did not do what they said they would. It is as if they thought I was not interested if the price was not dropped, and that is not the case at all! But they didn't even bother to respond to me to figure that out. At this point in my life, I do not believe there is such thing as a good, honest car dealerships or salesmen. Stay away from this one, for sure
Purchased new Escape - Sschil7470
Great staff, easy to work with, clean, loved the gong, great deal for my Jeep, great deal on the Escape. Thanks! Will recommend to others!
Sold me a lemon and knew it - Hendrickson construction
I purchased a used 2002 Ford F-350 in December of 2016 from Glenwood Ford. The truck had high mileage on it but the service Dept had inspected the vehicle and said everything was good to go. Immediately after purchase the vehicles developed a oil leak. I took the vehicle in to have the oil leak fixed and $8700 and 5 weeks later my truck was out of the Glenwood springs service Dept. Apparently their first Inspection of the vehicle was not very thorough. The truck has now been back to the shop 3 times in less than a year. The latest oil leak was going to cost me $7000 to fix. I asked the dealership to give me a fair trade in price for the vehicle and I would purchase a newer model f-350 from them. The truck has been at the dealership since July and they just called to tell me the work is complete to put the vehicle back together and that I need to pay an additional $378 to get it out of the shop. No trade in value, nothing from the sales Dept. Do not trust this dealership as they use the old bait and switch methods used car dealerships are known for.
Salesman lied to my face about registration & taxes - SuperDuty16
Leo lied to my face about registration and taxes to try and make the sale. I'm not from Colorado originally and I was asking about how the county would handle registration, taxes, plates, etc. He told me that the first time I go to get plates, I would not have to pay anything. I now know that the county will charge registration after you pay taxes to the dealership, which makes sense. That isn't the problem. The problem is that LEO looked me in the eye and lied to me about this, probably assuming I would forget later on. I didn't forget. My family has been buying Fords since the 1940's. I am extremely brand loyal, but I'll continue that tradition somewhere other than Brighton Ford.
Purchase OK - Service is terrible - Fordguy
Bought a new pick-up here in January - the deal I got was good and the salesperson was good to work with. However, there are a handful of service items and a warranty item that needs addressed. Two months later and still waiting on parts. Service tech never answers phone or returns calls. Hoping the sales team and manager will step in and take care of business - otherwise, I won’t be buying from them again.
Wouldn't ask them to fix a pencil!!! - Truck guy 007
Took in my wife's f150 king ranch to fix sunroof. They broke it trying to fix it. Left grease tags and grease marks all over in interior!! Very unprofessional!!
Horrible Company - Dont stand by their cars...... - GERRENN JENNINGS
My son graduates college, joins the military buys a Brand New Ford. Less that 6k miles, check engine light and the dealer refuses to fix the car. Want $700. Now I'm stuck with a Ford paperweight in my driveway. Never had an issue with Honda s warranty work. Dealer can care less. Would not suggest this place at all.
Nissan purchase - Gun1
Sales department made sure sale got finalized
No follow up from there forward
New tires were to be installed on purchase, no call saying not completed
Left w/vehicle told sales to call me this time as per status
Service department called next week said tires were in stock
Tires installed not what was agreed upon
Two weeks later sales has yet to follow up
Great as always - Summitgal
I've been using Summit Ford for 4 years now & they always do a great job for me! They will always back up their work.
Excellent Service - punkie123
Recently while on trip, our check engine light came on. I contacted Phil Long Ford in Colorado Springs and was told they were to busy and couldn't get me in until the end of the month. I then contacted Spradley Ford and spoke to Kendall in the Service Department. Kendall immediately said they would get me in so I could get back on the road as quickly as possible. I can't say enough about the professionalism, courteousness of Spradley Ford and the service department. They diagnosed the issue, ordered the necessary parts and put them in and we were back on the road by mid day the following day. I would highly recommend Spradley Ford and their wonderful Service Department. I wouldn't hesitate to take my vehicle to them again if needed.