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Great first time buying - themman10
Buying my first new car could not have been any easier working with everyone here. Mark did an amazing job and I never felt pressured into anything or have anything negative to say. Because it was my first time, they were extra careful in explaining everything that I had to sign and making certain i was purchasing exactly what i wanted and was not spending money I did not need to. It was a great experience and I would recommend anyone to check to them
Follow up customer service lacking - Jx5
The buying process was very smooth and we were very pleased with our purchase. Our dissatisfaction came after our purchase. We were sent home with only one key and told that they would overnight the second key the next day. The next day came and no communication or key, so my husband called inquiring about the second key. Nothing. Nobody returned his phone calls for five days. He finally spoke to someone on the fifth day that told him that the car did not come with a second key, but they would email us the company that makes their spare keys. Surprisingly, we never received an email or any other communication from the dealership. Unfortunately the lack of communication and poor customer service after our purchase left us disappointed to an otherwise good purchase experience.
Brandon B. did a great job!!! - JJ
Brandon did a great job of finding the vehicle of my dreams. Brandon was very professional and got me in and out with no hesitation with my dream car. Thank again!!
One of the worst service i have ever had in my life for... - meetrknow
One of the worst service i have ever had in my life for my car. I would recommend them to atleast have a mechanic with a minimum knowledge of how to change oil. I took my car for oil change. They changed the oil but the mechanic didnt even have the common sense to check back that there is no leak from the drain pulg. He replaced the drain plug half way threaded and I had oil leak all the way from there on. I noticed it at my parking lot that there was a huge oil leak underneath the engine were i parked the car. Then when i took it to another dealer he fixed it and said that the drain plug was not replaced back properly and as well he said they have over filled oil in the engine.
Are you guys running a traning center with the customer car that comes in for service?. I reported this incident to them and for my surprise they told that in a very cool way that the drain plug would have not been properly place back and asked me to take my car to a nearest place to get it fixed. (Seriously !!!). And not ever asked a sorry for the mistake from their side. I have sent a mail to ther service person and he didnt even replied back for it.
Very Very bad experience I had. Dont ever ever go to that place and get your car experimented by mechanics who dont have the basic common sense to check back if they fixed something correct. oil change is a simple thing and they mess up even with that without even realising the consequence of the engine itself going dead.