829 Colorado SRT Service Centers

Clean showroom, great service, was a quick and easy - bopettis

Clean showroom, great service, was a quick and easy process. Definetly worth checking out their store

I have been to several dealerships but this has been the... - proudchevyowner

I have been to several dealerships but this has been the worst by far. The level of service I have received has been outrageous. Each time I have been in for repairs/maintenance in the past six months both parts and service manager have been outside smoking and I had to wait until they were finished with their break before they would even acknowledge I was there. This is not to mention the times that I called for an appt. and got no answer. Most of which I made the calls from across the street just to see if the two were outside smoking when my calls were being ignored. And guess what? Low and behold neither was behind the desk. The other part of all this that was so frustrating is I got charged $89.44 for a simple remote reprogram for my key transmitter. I understand things cost but it is flat out UN-PROFFESIONAL to charge someone $89.44 for five minutes of work and give someone free mount and balance on a set of tires simply because they are a friend of the service manager. The reason I came to know this is while waiting to make payment I overheard the conversation between the customer and Aaron. The only part of this whole ordeal that was enjoyable is the technician was friendly upon returning my keys. It seems to me like the managers of that department need to be taking some ethics lessons from the mechanics. Overall, I would rate each of my visits along these same lines and would not recommend this dealership to anyone who wants to be treated like a human being.

They lied to me to sell me that car. They did not tell... - Godsgirl

They lied to me to sell me that car. They did not tell me Saturn has a return gaurantee. There service is awfula nd if you have a problem there is no one to complain to and you are told you are the problem not them. My advice after dealing with Phil Long for 5 years...RUN RUN FOR YOUR LIFE!!

Jill at Phil Long is Great! - MK

Jill at Phil Long is Great! It's always nice dealing with her and the service my car got recently was exactly what my car needed. The video of the inspection is really useful.

When we first go to the dealership Nadine met us first.... - Juliedaniel84

When we first go to the dealership Nadine met us first. She found the Truck we saw online and had it brought to us. She was amazing and so welcoming and sweet. The salesman was with another customer so she got us started and on our test drive. When we got back she introduced us to Bobby. Bobby is from Romania, him and my husband bonded over international travel and he was so freaking nice!!! We talked about my cars trade in value and Bobby brought Scott over who was equally as awesome as Bobby and Nadine. We were three for three on awesome sales people who were genuine and fun, and pleasant people. I’ve dealt with many dealerships, usually xxxxxxx, not here. This was the best car buying experience I have ever encountered in my life. We drove 70 miles from north east Denver to Colorado Springs to see a specific truck, and we were met with people I wanted to go out for a drink with after. If you are looking for. New or used vehicle, ask for the three musketeers, Nadine, Bobby and Scott. I’m not even lying, best service I’ve ever had looking and buying a vehicle.

Great dealership. - Brie

Great dealership. The sales and service personnel are considerate and listen to your needs. Worked with them for years. Wouldn’t go elsewhere.

We told them what we were looking for and they found us a... - keitho9

We told them what we were looking for and they found us a car that seemed to fit the bill and gave us a good background for the car. Turned out it had a totally different background which, had we known, we would have never bought because it had been in an 'moderate' accident involving the left front end. Despite our best efforts, we have been unable to get any record of repairs. After we had bought it, I found a big chunk missing out of the rim on the that side. Ten months later, despite Phil Long's mechanics having said they inspected it before we bought it and twice when we had the oil changed, they somehow overlooked a broken cv boot and that axle went to wobbling during a long trip. We limped it home then took it in. They found not only a missing boot on the passenger side, they also said the driver side axle was wobbling like it was bent. They not only refused to acknowledge this was caused by the previous owners accident, the mechanic flat out lied to me not needing to test drive it further after I drove it and he acknowledged he felt the vibration and the wobble. That car has a Snapshot that showed they drove it twice for a total over 10 miles setting off 1 hard acceleration and 3 hard brakes. Yet they drove it less than .03 miles to test it after they replaced the axles. Guess they'd rather break than find it by an actual inspection. I had called Mitch and he ASSURED me he'd pull out the Snapshot device after he set it off. Instead, it appears they just opted not to actually test drive it after they worked on it. Mitch even told me cv axles don't have splines as if I'm too stupid know anything about this kind of car because I've only worked on older, rear wheel drive vehicles. I have both old parts and all the ends have splines so I question his knowledge of what a spline is! They quoted us a price of $707 to replace both axles but refused to release it back to us unless we paid them $821 due to an added 'shop charge' and when pressed what that meant, Mitch would only say it was for the 'use of their equipment'. They charged us $320 for axles I could pick up at O'Reily's for $210, $24 to replace the 2 quarts of transmission fluid they lost replacing the axles and $375 for what they put down as 3 hours of labor. So unless your so rich it makes you feel good to pay extra for nothing but BS before the sale with attitude after the sale, then I'd highly recommend shopping somewhere else. If you do buy from them, pay the extra before you sign to have a private mechanic THOROUGHLY inspect the car and research it's history! CARFAX does not tell you enough! You might also want to limit them on the number of credit checks they can do on you. The first company they applied to get us a loan from sent us a letter (received after the sale) showing we had been approved yet we wound up getting almost a dozen more hard credit checks on our record while they 'shopped' for a 'better deal' but we have NO reason to believe it was a better deal for us since we only found out about all the credit checks by approval letters we wound up with weeks later. Absolutely NOTHING was ever said by Phil Long Toyota about any credit problem or any other reason for having done more than 1 credit check. Once you sign for the car, you will be stuck with any problems you didn't have them fix BEFORE you signed regardless of any 'promises' made to get you to buy it.

wiper blades - Sid B

Received a coupon in email for new wiper blades, decided to get them plus oil change. Everything went well and was in and out in about an hour. Waiting area was clean, they have free coffee and pastries while you wait.

My husband and I met Laurie & David about 6 months ago. ... - Peggy N.

My husband and I met Laurie & David about 6 months ago. I was interested in buying a 1968 Mustang. They found me one and went with me to look the engine over. This was so helpful to me because I know virtually nothing about cars. They said the engine was in great shape for a 42 yr. old car, so I bought it and took it to Super Girl's Auto for them to "tweak" it. Let me tell you, this car has got kahoona's now! She runs like a dream. We have also started taking our other 2 cars to Super Girl's Auto for service. The prices are very reasonable and you can actually tell that someone has worked on your car when you drive it home (something I never experienced from taking a car to a dealer for servicing). I will never take my cars anywhere else again!

Working with Canaan Currin has been an absolute pleasure. - Rich

Working with Canaan Currin has been an absolute pleasure. He is courteous, professional knowledgeable, and makes the car buying process interactive.. the service Canaan gave me was top notch throughout a very smooth process.