Misfits - CaddySRX
First let me say that the price for the 2014 Cadillac SRX I bought was unmatched, which is why I didn’t walk away from this calamity of errors and amateurs. Arrived at my scheduled time to pick up the car. I was told it would be ready in 15 minutes. An hour later, still waiting. Finally the car is presented. Detailing was shoddy at best, I then checked the DIC. Every tires pressure was off, the oil was close to needing a change, and on and on. At first I was told all of this was being checked. Then I was told the vehicle was just being cleaned. The salesman & GM while embarrassed were unfazed. The only professional in the building was the Business Manager; Angie. She apologized profusely for her teams lack of performance. If you’re looking for a used vehicle you can’t beat their prices, just be prepared to be treated like a second class citizen.
Ye' Be Warned - Citizen197
Inexperienced saleswoman and sales manager .I spoke in length and detail to Kiera (the sales manager) prior to leaving our home for a 1 hour 45 minute ride. Kiera has no customer service skills or general car knowledge.
Kiera swears other Fiats at her dealership with 16,000 miles have needed brake pads , rotors , and tires (be thankful she isn't your service advisor ). Arriving after our 1 hour and 45 minute drive, Kiera and I made eye contact and the saleswoman knew who we were when we walked in. Do you think Kiera would even take a minute to come and say welcome or even hello? Nope!
I made an offer on the vehicle we came to see, the saleswoman went and spoke to Kiera, came back, and said the price of the vehicle is non-negotiable. We said Okay and left.
2 miles down the road Kiera calls us back and is acting like she doesn't know anything about my offer on the vehicle.
I called her a liar ( because our saleswoman went to Kiera with our offer on our vehicle as stated above ) and she got all defensive and told me not to call her a liar. She then became very unfriendly and confrontational.
There are plenty of Fiat dealers around, go somewhere else!
Kelly - Patandkelly
A very pleasant experience from beginning to end! Mariya was very knowledgable and helpful! Mike was also very helpful and both were delightful to work with!
csantilli - csantilli
First time I have ever had to purchase a car on my own (husband always took care of those things).
I have been looking for a specific car for almost two years. Quite by accident, a co-worker pulled up the site for Valenti Fiat and my longed for car appeared before my eyes. I now own a beautiful formerly owned 2013 Nissan Altima and I am totally satisfied with this purchase. My thanks go to Alex Johndro the salesperson, Joe, the General Manager and Steve, the Business Manager. They all helped me through a car purchase that I had been dreading.