Ye' Be Warned - Citizen197
Inexperienced saleswoman and sales manager .I spoke in length and detail to Kiera (the sales manager) prior to leaving our home for a 1 hour 45 minute ride. Kiera has no customer service skills or general car knowledge.
Kiera swears other Fiats at her dealership with 16,000 miles have needed brake pads , rotors , and tires (be thankful she isn't your service advisor ). Arriving after our 1 hour and 45 minute drive, Kiera and I made eye contact and the saleswoman knew who we were when we walked in. Do you think Kiera would even take a minute to come and say welcome or even hello? Nope!
I made an offer on the vehicle we came to see, the saleswoman went and spoke to Kiera, came back, and said the price of the vehicle is non-negotiable. We said Okay and left.
2 miles down the road Kiera calls us back and is acting like she doesn't know anything about my offer on the vehicle.
I called her a liar ( because our saleswoman went to Kiera with our offer on our vehicle as stated above ) and she got all defensive and told me not to call her a liar. She then became very unfriendly and confrontational.
There are plenty of Fiat dealers around, go somewhere else!
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