straight forward people - griska
This is my to go place for italian cars. Always honest, punctual and courteous. From the sale to service they always solved my problems.
I usually deal with Alex Mandel and always great experience.
Quick and Easy! - Bryan.Auquilla
I had found a car on autotrader for a Subaru well under market value so I emailed Jeff Zamler and after a couple of exchanges i made the drive from Long island NY to Danbury and once i was there it was nothing but smiles and a pleasant experience. We got the finances worked out and they worked with me to get to a payment that i felt comfortable with and that is especially important to me since its the first car i'm going to buy out of college. So we got there, test drove, did the credit check etc etc and were in and out in about 4 hours (after much discussion with my parents and an internal debate whether i could see myself paying for the car over the next few years). overall i would recommend to anyone this dealership.
Ye' Be Warned - Citizen197
Inexperienced saleswoman and sales manager .I spoke in length and detail to Kiera (the sales manager) prior to leaving our home for a 1 hour 45 minute ride. Kiera has no customer service skills or general car knowledge.
Kiera swears other Fiats at her dealership with 16,000 miles have needed brake pads , rotors , and tires (be thankful she isn't your service advisor ). Arriving after our 1 hour and 45 minute drive, Kiera and I made eye contact and the saleswoman knew who we were when we walked in. Do you think Kiera would even take a minute to come and say welcome or even hello? Nope!
I made an offer on the vehicle we came to see, the saleswoman went and spoke to Kiera, came back, and said the price of the vehicle is non-negotiable. We said Okay and left.
2 miles down the road Kiera calls us back and is acting like she doesn't know anything about my offer on the vehicle.
I called her a liar ( because our saleswoman went to Kiera with our offer on our vehicle as stated above ) and she got all defensive and told me not to call her a liar. She then became very unfriendly and confrontational.
There are plenty of Fiat dealers around, go somewhere else!
Kelly - Patandkelly
A very pleasant experience from beginning to end! Mariya was very knowledgable and helpful! Mike was also very helpful and both were delightful to work with!