647 Connecticut SRT Service Centers

Bad experience. Poor service skills - MikeY

Worst body shop I've been to. They'd have done a better job at Macao. After Joe telling me he'd work the deductible in for me, they call me once it's finished to tell me that it's all set but I have to pay the deductible. I figured no big deal so I went down to pay and pick up my truck. Upon examining my truck, they didn't prep the truck correctly and I had a flaw over a foot long that nobody even checked over or looked at before they tried giving it back to me. While letting joe know that i was upset over the issue, he displayed his poor customer service skills by walking away from me mid conversation and going into the back. Grated i wasnt yelling or being a dick, just talking. After a weekend of having my truck still and them racing through it again, there's still a section that they never fixed. I paid to get it out of there out of their hands. First off, how do you give a car away with a huge imperfection, then bang through it and still have it look like crap? Very unreliable and rushed here.

why i like and use new milford vw is they are the best,to... - mike.whiteley.54

why i like and use new milford vw is they are the best,to me there are number 1,when i first moved to this area i was treated like family not like a number but a person from my first green golf now 12years latter my 2012jetta se they are my pals.

Nissan of Norwich Service department is outstanding, they - tfburland

Nissan of Norwich Service department is outstanding, they are professional, patient, respectful and most importantly focused on quality. They advocate for the customer. They have my respect

By far the best European car dealership in New England.... - admir83

By far the best European car dealership in New England. Year and a half ago purchased an A 6 Audi 3.2. Not only was I satisfied with the price and quality but the service is amazing. This is unusual for me to say because servicing a German car can be a nightmare if you go through Audi Service who will nickel and dime you...and I know this because I used to own A6 2.8 .well anyways recently I convinced my brother to buy a Passat from North Bay Imports. But he's been having issues with it. But Chris from service has been taking care of it. never had to visit VW and spend hundreds of dollars And that's why I took the time to write this review because they are simply are amazing. there's just no comparison. And I look forward to buy my next Audi there.

They took care of my issue with ease! - tomstrauch8

They took care of my issue with ease! Very nice people both in sales and service! I would recommend them for sure.

Went there for an oil change. - salva.carl

Went there for an oil change. Service reps were rude, unhelpful, and flippant about service. I am a new jeep owner and they lost a potential customer for the duration I will have my vehicle. Do yourself a favor and patronize one of the other jeep dealerships in the area for service. I don’t recommend this service center to anyone

Excellent customer service - Jenleelukas77

Our check engine light came on and we called Henri Michaud our salesman. He told us to bring our vehicle in. We brought our truck in and Rich the mechanic was completely upfront and honest with us and said they would need to keep it a few days to fix the problem right. They gave us a beautiful loaner vehicle to dive until we got our truck back. We picked our truck up not only did they wash it and fill the gas tank up they also made us 2 spare keys. Come to find out we also had a remote starter. The service here was awesome and I would recommend Papa's to anyone. The next time we buy a car it will be from Henri even though we live a hour away. Thanks again Henri and Rich!

FANTASTIC SERVICE - Bjchorzy

Third time I have gone to Parson's for Service and I highly recommend going there. Individuals are friendly, knowledgeable and quick to help you out!!! I appreciate them helping me out at a moment's notice without appointments. The cost is also reasonable for any service - from a major repair to a minor repair! I definitely will be going back again!

I just had to take a moment to sing the praises of the - Customer #1

I just had to take a moment to sing the praises of the amazing customer service representative at New Country Porsche in Greenwich - Maggie Wentland. 🌟 Recently, I encountered a major issue with my Porsche, and Maggie went above and beyond to help me get it resolved. Despite being incredibly busy, she worked tirelessly to ensure that my concerns were addressed promptly. Her dedication to her work and the brand truly stood out, and I couldn't be more grateful for her assistance. What impressed me most about Maggie was not just her efficiency, but her outstanding customer service skills. No matter how hectic her day was, she always treated me with the utmost respect, maintaining a cheerful and positive attitude throughout the entire process. It's clear that she genuinely cares about the satisfaction of Porsche customers. In an era where exceptional customer service is increasingly rare, Maggie's commitment to excellence is a breath of fresh air. Greenwich Porsche is undeniably fortunate to have such a dedicated and customer-focused professional on their team. I can't be the only one who feels this way - I'm sure there are many others who have had the pleasure of Maggie's assistance and share in my appreciation. Kudos to Maggie Wentland and the entire team at New Country Porsche in Greenwich for setting the bar high when it comes to customer service. If you're in need of top-notch assistance, Maggie is the person to turn to. Here's to great service and the incredible individuals who make it happen!

rountine service - allmorro

I have consistently been very pleased with service I have received from Wallingford Porsche Audi.There service personnel have been very responsive, knowledgeable, and helpful. TR has maintained my Turbo S Cayenne impeccably, and Mark has done a great job of filling Stacy's shoes. Very satisfied.

The best of service from Paul Taylor and Dan Densmore. - Rachel Sherman

Dan Densmore took responsibility for the attempted repair of my 16 year old (beloved) car. He made extreme efforts in multiple ways, to no avail. He was sympathetic to my tears, but provided a positive note in directing me personally to a salesperson (Paul Taylor) who would understand my distress, tolerate my tears at losing the car I loved, and help me to move on to a car that I am learning to accept...an attractive, good car, feels good to drive. Both Dan and Paul put out far more than normally necessary, to help me, to feel comfortable with moving on, and to trust them in our interactions. I am deeply grateful for their kindness in accepting my sadness on the loss of the car I so loved, but to be positive in moving on. I will be back to Premier as long as I live, and members of my family will be bringing their cars for regular service as well.