I felt extremely uncomfortable. - Tia18
I felt extremely uncomfortable when I walked in. I previously spoke with Mr. Forilo. In reference to expired gift cards I received a week prior to. He assured me that he would give me a $100 gift card for my trouble. I didn't realize once her saw that i was black, I waited for 15 mins b4 someone acknowledged me and my son. Mr. Ferilo never acknowledged my presence. I felt very discriminated against and I will tell all my family and friends about my traumatic experience.
Very very upset - unhappy
I took my car to price Acura for a replacement water pump and an oil change.Im not going to go into all the details because I want to contact B.B.B first and a lawyer but to make my long story short they stripped something while changing my oil,now my car is leaking oil and after paying a crazy amount to have my water pump changed on a car I haven't even had for a year that for them to fix it the RIGHT way would be 500 plus dollars,huh?why should I have to fix what they broke?! So they tried to tell me it was already stripped.O.K if was then why wasn't I dripping oil before I brought it there?They refused to fix what they messed up without charging me for and wouldn't even give me a discount on getting it fix,so finally I took my car dripping oil and all to another dealer.,and guess what they already knew that a power drill was used forcefully on it that's why it wouldn't screw back in.