54 Florida Genesis Dealers

It's too bad there aren't pans as well as stars - for - USmapleleaf

It's too bad there aren't pans as well as stars - for negative ratings because if there were, Rick Case Genesis would get 5 pans. Masters of bait and switch. I had an appointment to see a particular advertised. After several confirmations by text and personal phone calls and 45 miles from my home on I-95, a dreadful ride, 20 minutes after my arrival I was informed the car "was sold yesterday". I had told Justin, the appointment rep the day before that I was prepared to buy the car. He even called me when I was driving there to see if I was on my way. When the salesman took me to talk to the manager to register my discontent, the unsympathetic manager immediately tried to get me into a lease, something that doesn't make sense for me. All they did and wanted to do was to lure me there to make any kind of sale. I don't know if the car was sold the day before, a day earlier than that or if there was ever anything as they advertised. I would have to be extremely desperate to ever go to or talk to anyone at that dealership again. This is the behaviour and treatment that causes people to hate car dealership.

Service dept. - Philip Campos

Service dept. is deplorable , unprofessional and lack communication skills.My car was there for 2 weeks and 1 day when it was only suppose to be there no more than 2 days. They don't offer the GENEAIS EXPERIENCE. They provided a loaner car that eas filthy inside.

Outstanding, professional and courteous service. - dianerug

Outstanding, professional and courteous service. Would highly recommend this dealership if you’re looking for a Genesis. We had a problem for 2 months with a previous dealership where we bought our car and they didn’t return calls, texts or emails and they could not resolve our issue. One visit to Genesis Central Florida and they solved our issue. The dealership is conveniently located near the turnpike, the ‘waiting room’ is an elegant lounge with snacks, coffee and soft drinks. But most important was their friendliness and great service and they were the only ones who could actually update our maps and get wireless Apple Car Play installed and working. We’ll return here anytime we need service or for a future new Genesis.

Néstor was an amazing sales and support person who guided... - Franirala

Néstor was an amazing sales and support person who guided me trough the process amazingly I loved the experience at this dealer they understood what I needed in very happy with Nestor and all crew

Fantastic, fast, easy, great car, love this dealership - vinnievirga

Fantastic, fast, easy, great car, love this dealership and Dejuan is amazing. Having purchased over 120 cars in my life and can honestly highly recommend

I could never buy a car that referred to me as a gringo - Daniel

I could never buy a car that referred to me as a gringo and hung hung up on me

Jose is the man! Bought a 2016 Hyundai Tucson for my... - morr153

Jose is the man! Bought a 2016 Hyundai Tucson for my daughter. He was thorough, honest and attentive to all needs.

Sucks! I found out the connective services on the car... - fsugurl1967

Sucks! I found out the connective services on the car did not work after I bought it and still does not work 5 weeks later. Calls to corporate don’t help. And the Sales Consultant, Sam Weist, is a total liar. Found out a week after I bought the car it had been a rental car. I was told that by Sirius XM radio and Genesis connective services.

Best new car experience. - Florida Jim

This was the best new car buying experience I have had, and I have been buying new cars since 1984. They were professional and knowledgeable. They listened to what I wanted, and then directed me to the vehicles with the most incentives, rebates and value for the dollar. They offered their best deal up front (better than other dealers), without the repeated going back and forth between the salesperson and the sales manager, which led me to leave the lots of several other Genesis dealers in Central Florida. Very refreshing. If you’re looking for a new Genesis, go here first.

I have owned Mercedes, infinitys, Cadillacs and - JerryT

I have owned Mercedes, infinitys, Cadillacs and Corvettes. Genesis service is the absolute worst I have ever encountered. It is nonexistent. I purchased a new 2024 Genesis GV 70 from Genesis Of Melbourne. I was assured Service would not be an issue at this Hyundai dealer selling Genesis. I’ve given up trying to speak to a Genesis service representative at the dealership since it is impossible.. I have owned my new 2024 Genysis GV 70 for six months. I have decided to get rid of it due to lack of service at this dealership. Great car, terrible dealer. Based on my experience with Genesis Of Melbourne, I do not recommend doing business with them.

Jeena Verdelotti is the best, hands down you're not going... - bhimanek

Jeena Verdelotti is the best, hands down you're not going to go wrong working with her. I have done business before and will continue to do business with Jeena even if rebates are not in season. She is phenomenal at providing customer-centric focus and she ultimately earns your trust. Great overall person to work with and know you not getting ripped off, which is rare to say with car sales. This dealer will also go above and beyond. The valet service is something to not take likely. They are truly exceptional and such a time saver. Think about this everyone, being very busy at work, they drive an hour out of their way to pick up your car, leave a loaner, take care of maintenance and when they return.....not only do I receive my car taken care of, they also detail it and fill it full with gas. Just my opinion and experience with this business. I hope this helps.

Recently made an out of state purchase completely over... - HMcKnight

Recently made an out of state purchase completely over the phone. They arranged shipping and made it as easy as possible considering my circumstances. Erica was very knowledgeable and helpful. Rafael in finance was also great.