53 Florida Genesis Dealers

Very large inventory, no high pressure sales. - GSTRICOFF

Very large inventory, no high pressure sales. Service department seems extremely busy but can’t comment yet on how good they are.

I spoke with Don in Sales today. - Ronalda

I spoke with Don in Sales today. I found him to be very helpful, courteous and professional.

Great people. - MARYWADE

Great people. Listened to my needs and acted accordingly. Very knowledgeable and also most friendly. I look forward to working with Paul in future

Anthony’s customer focus is outstanding. - ANDREA_LEE_SIMMONS

Anthony’s customer focus is outstanding. I truly appreciated him taking time to explain the work that needed to be done and give me the information for recommendations from the service team. He explained things in a way that I felt good about giving the go ahead to complete the mechanical recommendations. He was professional and so personable and kind. I’ve been in human resources in the recruiting industry for over 30 years and I can wholeheartedly say that you have a gem in Anthony! Thank you for great service!

Fantastic experience! - Kimberly Bello

Fantastic experience! This was my first time having any car issues, so I wasn't sure what to expect. I am overjoyed with the result and expeirence overall. Jorge and Tim were amazing and very helpful; my car was repaired in a timely fashion, and I was given a loaner vehicle to drive in the meantime. They even added on services that were covered under the warranty that I didn't even realize/mention. My car looks brand new again, and the issues I came in with were also fixed. Love this dealership, highly recommend. Would absolutely continue owning genesis vehicles in the future. Thank you again Jorge, Tim, the service department for fixing everything and anyone else who helped in this process.

My husband and I purchased our first BMW from Terik in - Christine

My husband and I purchased our first BMW from Terik in Pompano. He is the brightest, friendliest and most accommodating to us. Thank you for everything ❣️❣️..He is definitely an asset to the company. We also want to thank Karonnie Cooper, Aaron, the tech guy and Willy…and the rest of the staff in Pompano. They were there to help with anything and every thing. Robert and Christine Law

Highly recommend buying your car from this dealership. - anne

Highly recommend buying your car from this dealership. Venus and gio went above and beyond to find me the car of my dreams. They helped me get the best deal and made the whole process painless and seamless! I have had such bad experiences before but it was nothing like that here. Customer service is their highest priority and they do not play games. They treated me with respect and kindness and I am in love with my car. Buy your car here and from Venus and Gio!

I have been purchasing or leasing vehicles for 35 years - chrisdavis65

I have been purchasing or leasing vehicles for 35 years and will be purchasing from Gettel for the next 35 years! 4 yrs ago I purchased a GV70 from Gettel and had a wonderful experience both from a sales aspect as well as servicing the vehicle for 4 yrs. All of that is what brought me back to purchase a 2025 GV70 a few days ago. I decided to go from my advanced package and bought a 2.5T sports prestige. After driving it 24 hours, I knew I was unhappy. I immediately called Lucio and told him I wanted to return the car for a GV70 2.5T advanced package. He called me back (he was off that day!) That is when even more magic happened. They not only honored their 3 day buyers exchange program, they made sure I got my #1 choice of color even though they didn’t have it in stock. Dean, Raphael and Lucio literally moved heaven and earth to find the exact vehicle I wanted…going all the way to Miami! Even Steven in finance made unwinding and winding of the paperwork, etc a very easy experience. Honestly, if you are looking to purchase or lease a Genesis, make the first best decision for yourself and go to Gettel of SARASOTA…even if you live in Lakewood Ranch…go to Genesis Sarasota. I have had many positive and negative buying experiences at dealerships over the last 35 years, but never have I had one so authentic than at Genesis Sarasota, even after I wanted to exchange the new GV70 for a different package after driving it for a day! The icing on the cake was they never gave up and found the color combination that was my first choice and I wanted 4 years ago, but wasn’t available. Now I can’t wait to have this vehicle serviced at their new location this summer! I can’t thank Dean, Raphael, Lucio and Steven enough!!

Thanks to Jonathan and the rest of the supporting cast at - mpalvino

Thanks to Jonathan and the rest of the supporting cast at Holler Genesis my buying experience resulted in a positive and professional experience.

Had a great experience with Ryan and would definitely - chadmorris22ny

Had a great experience with Ryan and would definitely recommend anyone to come here for their service needs

The car that I traveled for was not as advertised, Shawn - Y.northard1

The car that I traveled for was not as advertised, Shawn , a great salesman , did everything in his power to make me walk away a satisfied new Hyundai customer. Thank you Shawn !

This is my 3 rd Genesis very happy with service and staff - Docbob6

This is my 3 rd Genesis very happy with service and staff at Gettal . Sevice department also great !

We drove into this dealership out of curiosity. - fayefpatterson

We drove into this dealership out of curiosity. We had never tested the genesis or even looked at it. However, we left with a new GV 80. Leo was amazing from the time we saw his smiling face as we entered the dealership to the big hug I got when we left. Leo is very personable, knowledgeable, and available. If you are looking for a new or used Genesis, look him up. You won’t be sorry.

El departamento de servicio en Genesis me brindó una - samartinez0802

El departamento de servicio en Genesis me brindó una experiencia excepcional de principio a fin. El personal fue profesional, atento y se aseguró de que me sintiera bien atendido durante todo el proceso.

This dealership is under new management. - RJA

This dealership is under new management. I purchased a vehicle and the whole process was great! Both great product & service!

The best experience we’ve ever had buying a car. - Jsmoore4293

The best experience we’ve ever had buying a car. Chance answered every question and we never felt pressured. Everyone there was friendly and attentive. I would highly recommend Allen Turner Genesis and salesman Chance May.

Tate was awesome in helping us purchase from out of town. - Templin2

Tate was awesome in helping us purchase from out of town. You need a trustworthy sales person when you are driving from about 4 hours away. From our conversations on the phone while negotiating the deal to actually getting the car ,Tate was with us every step of the way.

Looking to buy a Genesis G70? - Readiva

Looking to buy a Genesis G70? Go see Angelica at Greenway Orlando Genesis!!! She was great! No pressure, no games and she listens. My car buying experience at Greenway Orlando Genesis was a dream. Who likes buying a car- well I do now, after my great experience at this dealership. Everyone there was very cool and I love my new 2026 G70 in Capri Blue!!! Thanks Angelica!! You’re the best!!!

Always very busy but take good care of us. - mark

Always very busy but take good care of us. Great people is what makes the business great

Our experience with Genesis service at Crown St Pete is - DJ

Our experience with Genesis service at Crown St Pete is pathetic at best. We bought a new Genesis GV80 Coupe several months ago. After 3,500 miles we felt the need to get its first service including oil change, tire rotation and a couple of quirky reactions to check. The car has been there a full week. We cannot get our Service Coordinator to return calls or text messages. You cannot call there for service and talk to anyone, only messages to leave. We cannot get a response after 7 days for a new $82,000 car. We were warned by multiple people not to buy Genesis and not to deal with Crown. We should have listened. The reviews they list on their website must be fictitious. Genesis and Hyundai are wrong to continue with Crown. We have 3 friends who bought Genesis cars and due to Crown’s service, got rid of their Genesis vehicles.

Incompetent mechanics. - PeteRenzulli

Incompetent mechanics. Horrible management. Let me start by saying I don't have an axe to grind. I've owned a Hyundai for 25 years. Since 2000. After I made an appointment, I brought my 2011 Hyundai Sonata to Delray Hyundai Genesis. It took me over 90 minutes to drop the car off. Why bother with an appointment? I brought the car for one thing, there was a clicking sound in my steering column, they had to replace a clamp. (I believe that's what they said was the likely problem.) After ten days they said to come to pick up the car. They said they took care of a bunch of recall stuff. And then gave me the invoice which was for zero dollars. I said that it can't be right, they insisted it was. I got in the car and within the first 50 feet of driving I could tell they didn't fix the only thing I asked them to fix. I couldn't go back and spend another hour because I had to get back to work. I called on the road and after getting tossed around to multiple people the woman at the service desk said I told them not to fix the steering problem, so they didn't order the part. Why would I tell them not to order the part for the only thing I asked them to fix? They said OKAY and they would order the part. Another ten days went by and they called me again to tell me the part was in. It was Friday and said the mechanics don't work on this type of stuff on the weekend but he would instruct the service desk to take my car on Saturday so I could be taken care of on Monday for the inconvenience. I decided to wait until Monday to drop the car off. I called multiple times on Tuesday to get a status update. Spoke to the same woman twice. Each time she could not give me an answer and promised me a manager would call me back. Nothing. I called two more times on Wednesday. Same exact outcome. Spoke to someone, couldn't give me an answer. A promise to have a manager call me back. Nobody took the time to call me. On Thursday, I called three times. Again, spoke to someone at the service desk - this time she at least acknowledges she spoke to me previously, each time she promised to have someone get back to me and give me an update. Nothing. Friday, I waited until lunch, no luck. Same unanswered circle. Then finally I get a different answer. Your car is done. But - they need to run diagnostics for a recall, and it would cost a few hundred dollars. I said no. I just want my car back at this point. I picked up my car, they made me sign the invoice stating that I turned down the diagnostic. To say this was ridiculous and I just want to get out of there would be an understatement. Then I got home, and I noticed two things: My taillights don't go off after I shut the car off, and my rims were painted black. You can't make this stuff up. I start calling the service desk (roughly 4:30). No answer. I know they are there because they told me the latest, I could have picked up my car was 6. And I literally just left. Finally, someone gets on the phone to tell me she explained to me about the taillight problem. No, she didn’t. Why would I leave the dealer if my taillights won’t shut off? Especially since they were fine before I gave them my car. Then another manager, I believe his name was Mathew, starts to go in circles. “Your taillights won’t go out because we couldn’t run the diagnostic. We need to run the diagnostic because your car battery died. Your car battery died because the passenger airbag light wouldn’t go off.” At this point if I wasn’t in disbelief I would have found this funny. I then shifted and asked why I couldn’t get anyone to call me back. I mentioned I must have called at least eight times. He looked at the call log and said, “oh yeah it looks like you did.” But he still didn’t give me an answer. It was Friday afternoon and they promised to give me a call on Monday. They didn't. I ended up taking my car to a mechanic and he told me they broke brake pedal switch, I’m still confused about how or why they painted my rims. I have to fix them next.

I have visited this dealer on multiple occasions since I - Dino Torres

I have visited this dealer on multiple occasions since I have always owned a Hyundai and have had curiosity when new models come out. On all my visits, every single salesperson would work against me. Mr. Oscar Torres has been the only salesperson to provided me with a great deal at a price I wanted to pay. Buying a car at the dealer is a terrifying experience for some but it moves effortlessly when you have a salesman like Mr. Torres on your side.

I had a recall on my 25 GV70. - HarveyJ

I had a recall on my 25 GV70. While I did not buy the car at Coconut Creek, they went out if their way to help me. Mark Evans in their service department was top notch. He’s one of the most courteous and helpful service support people I’ve ever dealt with. Mark knew more about the car then the dealership I purchased from.

It's too bad there aren't pans as well as stars - for - USmapleleaf

It's too bad there aren't pans as well as stars - for negative ratings because if there were, Rick Case Genesis would get 5 pans. Masters of bait and switch. I had an appointment to see a particular advertised. After several confirmations by text and personal phone calls and 45 miles from my home on I-95, a dreadful ride, 20 minutes after my arrival I was informed the car "was sold yesterday". I had told Justin, the appointment rep the day before that I was prepared to buy the car. He even called me when I was driving there to see if I was on my way. When the salesman took me to talk to the manager to register my discontent, the unsympathetic manager immediately tried to get me into a lease, something that doesn't make sense for me. All they did and wanted to do was to lure me there to make any kind of sale. I don't know if the car was sold the day before, a day earlier than that or if there was ever anything as they advertised. I would have to be extremely desperate to ever go to or talk to anyone at that dealership again. This is the behaviour and treatment that causes people to hate car dealership.

Service dept. - Philip Campos

Service dept. is deplorable , unprofessional and lack communication skills.My car was there for 2 weeks and 1 day when it was only suppose to be there no more than 2 days. They don't offer the GENEAIS EXPERIENCE. They provided a loaner car that eas filthy inside.