Expert and friendly service - sbarth
Ryan was excellent in the Service Center. It was my first time at this dealership for service and he gave me a thank you coupon, caught a taillight that was out and fixed it for free because the body shop didn't catch it the first go-over. Definitely will return.
Top Reviewed Specialists At This Dealership
Sales and Lease Consultant
outstanding car buying experience!!! - kenweaver
TIHS IS THE FOURTH CAR WE HAVE BOUGHT FROM ALLEN TURNER. TWO NEW STANTA FES AND TWO USED CARS FOR OUR SONS. AS ALWAYS THE STAFF AT THE DEALERSHIP WAS SUPERB!! DAVID PURDON IS A GREAT SALESMAN- VERY PATIENT AND ACCOMMODATING. THANKS ALLEN FOR KEEPING GREAT PEOPLE ON YOUR STAFF!!
Serge kept up with us as we changed our choices! - Steve
We were difficult clients. We changed from trading in a car with a purchase, changed choices of cars, stopped the process, then started again.
He had great patience, though we were difficult. He spent much time training us on use of the systems of the car, and as we have forgotten most of what he showed us, we will be going back shortly to re-learn some of what we have forgotten.
We love our choice and look forward to working with him again. Can't comment on service and work quality, as we have only had the car 1 week, but it was well set up, and gorgeous!
Factory Trained Sales Staff
Continuing our Brand Loyalty - A.E.
We have been loyal Hyundai customers since 2009, when we lived in Ohio. Now that we've moved to Florida, we searched for a new Hyundai dealer and were pleased to find a new dealer dedicated to the customer experience we've come to appreciate. George was super friendly, very helpful, and very knowledgeable. I appreciated his no-pressure approach and especially his follow-ups for several days after I purchased the car, making sure I was totally satisfied and didn't have any questions. We look forward to a great relationship with this dealership in the future and I'd highly recommend it to anyone in the greater Jacksonville/Saint Augustine area.
Had a GREAT experience!!! - DJCali21
Christian LeMaster our sales person made the process of buying our 1st hyundai vehicle so comfortable. Kevin and the financial team were very kind and friendly. Thank you Lakeland Automall Hyundai, we had a Great experience buying a car from you guys. They even accepted my employee discount from my employer and gave me a fair price for my trade in. See you soon. Will definitely recommend.
Hyundai Sales Professional
Lakeland Hyundai Sales Professional
Outstanding, Highly Recommend - JimmyK
Zach Kah in the service department was excellent. He was professional and was very helpful with future service needs, such as tires and alignment. Zach is an asset to the Key Auto Company.
Lease - jethrail
Sales representative was very helpful. They had a large selection and was able to give me exactly what I was loooking for.i would recommend this dealership. Ask for Gay.
Hyundai Sales Specialist
Hyundai Internet Sales Specialist
Awesome! - BOSSYC40
Great place. Staff was excellent and they did the very best they could to make me happy walking out (short of letting me walk out with a free car!)
Friendly Service with Javier - Miller1
In addition to being friendly Javier was knowledgeable of our vehicle of choice. He was patient throughout the entire process. Even came to work on his day off to meet our needs. ~The Miller’s
It was grear experience. - saragonzalez
Hector Moya was a great assistance. He was able to meet all our needs. We were very satisfied with the experience. I would recommend people to go to Rick Case Hyundai.
Sales Associate/Genesis Experience Manager
A great experience!!! - MazdaJoe
We experienced a very professional experience. Big Country Mike and Navar demonstrated knowledge and professionalism in how they engaged with us. The Mazda we chose is a great piece of engineering. When you have that kind of product, how can you not feel confident as a salesman?
From the moment we walked through the door, the test drive, and our excitement when we decided on the Mazda, we knew this was not your ordinary dealership. And I went to several to test drive several makes of SUVs. Mike was exceptional and Mazda won. It wasn't close.
We are very pleased and feel we have established a relationship now and in the future.
I highly recommend them.
Very professional - Marine 321
I was well tendedtoo respectable employees kept up to date the vehicle r well taken care of the service department r run by excellent employees
Hyundai Certified Sales Consultant
Service - Topgun007
Great service advisor! Actual service personnel should pay closer attention to not transferring dirt/grease onto interior parts (i.e. Doors, upholstery...). Leave the car in the state it was before performing maintenance!
Dealership has to this a priority!!!
Sales and Leasing Consultant
Charlie was awesome! - Mazdacx9
Charlie Epting sold us the CX-9. He was very patient with us since this was our 3rd visit. He was so knowledgeable about this vehicle and very thorough in explaining all the details of the Grand Touring. From the test drive and the whole sale process, he was very professional!
Mazda Sales Specialist
Mazda Sales and Internet Manager
Excellent, body repair and service. - Mr. Satisfied
I purchased a 2016 Santa Fe Tuson in August 2017. I live about 2 hours from Courtesy Hyundai. The left rear brake light sensor would show the light was out then when I started the car later in the day it would be OK. This would happen several times a week. I had my mechanic check and change the bulb and again several days later the problem still occurred. When I purchased the vehicle there was a small ding on the rear drivers side door. Being I lived so far away it took me several months before I was going to be in the area to make an appointment. I spoke with Patrick Meagher who assured me his team would take care of all my needs. Patrick is a man of his word. I have never had such complete and EXCELLENT service from any dealership.
I know where I will be purchasing my next vehicle.
Thank you Courtesy Hyundai.
Sales & Leasing
Awesome as always! - Sunshine80
The service team at Orlando Hyundai is what keeps me coming back! Their courteous manner, customer focus and knowledgeable about whatever questions I have always makes my trips there pleasant. This was my first time working with Justin and he was amaaazing!!
Internet Sales and Leasing Manager
Senior Internet Sales And Leasing Manager
Very Happy 😃 - Jesus
My experience with Adrian was excellent. I am the type to be suspicious of sales people of any kind, but Adrian was very friendly, helpful, and honest! He worked with me on my trade and gave me a great deal on my new Hyundai Kona. We were still finishing up after closing hours and I did not feel rushed at all!! I'm so happy with my purchase! Thanks!
Service was excellent until we talked about gap insurance. - Sharon 221
Chris Manning and Leo Galieno were wonderful in our search for our vehicle. They were able to find the right car for our budget. Chris was friendly, very low keyed, and easy to work with in finding the right vehicle for us.. Leo was excellent in finding our loan with the best interest rate and went beyond for providing great customer service.. However, Matt the new finance manager was stressful to us. Beware of his tactics for gap insurance.
Certified Sales Specialist
Helping People Find The Right Car
Great experience and wonderful staff!! - newcar,happyowner
This dealership is just great!!! Absolutely no pressure, and I was treated with the utmost respect. They really cared what features I did, and did not, want in the new car. They took a very long time explaining all the new features and "bells and whistles" that my new car had. Most features were new technology I had never used or understood, yet they took all the time needed to patiently guide a senior citizen like me through their proper use. I love the new car, and would highly recommend others consider this dealership. Ask for John or Jason!! You won't be disappointed!!!!!
Senior Internet Sales Rep
Amazing service - cv1007
Purchased my second vehicle here. Amazing service as always. I drive from Kissimmee because I know I’ll have a great experience here. Josh and Brian, who was excellent the first time as well, went above and beyond. Great customer service. I would definitely recommend them to anyone.
Certified Sales Professional
Service - michele7777
Excellent service . In and out the door in no time. Very professional, courteous and timely. I didn’t have to wait long for the work to be completed.
Top notch - melismeli
We are very happy with the great customer service we received when we went through the process of leasing our car. Very friendly and knowledge staff. This is the second vehicle that we lease with Headquarter and can’t be any more satisfied.
My 17 yr old daughters 1st car shopping made GREAT! - Jannettles
Tavaris McGee turned around a horrible day of car shopping into a great experience for our daughters 1st car. He was amazing.thanks TAVARIS you done great
Sales and Leasing Consultant
Being treated like a person and a dollar sign!!!! - JamSan
We had a great experience with everyone .Abdel Mahmoud, our salesman, We can say enough about but to say that he was a 100 percent at his job. Jonathon Rosario , he was great at begin a Giant.fan working with a Patriot fan😊😀.We can not thank you guys enough .We had a great time spending money. We were treated with respect ,it was like dealing with people you knew all your life. This was ours second car from here and if we ever need a 3rd it will be from Rick Case. Thanks for everything. James and Cassandra
Good experience - Andrea
I rating ?????because they help me with all my necessities, the salesman is very kind, thanks Paul and your team for help me to find what I want, I'm very happy and satisfied with my purchase.
They did exactly what they told me they would do! - Jeff S.
I live in North Carolina and I wanted to help my daughter, who lives in Jupiter, buy a new car. I dealt with six dealerships throughout south and central florida. From the very beginning, this dealership treated her with respect and worked hard to earn our business. I was given an out the door price that was extremely competitive. Trevor, a manager, assured me that all my daughter had to do was come to the dealership and the price he gave me was exactly what she would pay. She showed up, the car was ready and the deal was exactly what they committed to. Her salesman, Will, was very helpful and within a reasonable amount of time, she completed the paperwork, was introduced to the car's features and she was on her way. They do business the way it should be done. We will be back. Well done and Thank you for taking such good care of my daughter.
Sales & Leasing Consultant
Used Car Manager
Awesome people & great customer service - cara561
We just purchased two cars and working with Peter, Clyde, and Quinton was awesome! They were all knowledgeable and extremely helpful. They truly made the buying process a great experience. We also worked with Howard in finance and he provided the same excellent service. Ultimately, great experience and a really great team of people.
Good experience - macyspa
We actually test drove some Tucson's at another dealership. They did not have a model that met our needs. Found one that did on Braman's website inventory. We have had our mini serviced at Braman and were comfortable with the establishment. We were not disappointed.
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