179 Florida Ram Service Centers

Really need to talk to the owner. - David Palpant

Really need to talk to the owner....very sleezy tactics....caught red handed...said part was in and I told them I didn't want to come in (to have my fuel filters replaced) unless the part (hubcap)...told me they had 2..so I made the appointment for 1:30.....arrived at 1...no cars in service area....after half hour my truck was still sitting there...another half hour....still there..each time I ask when they always said right now....another 20 minutes I asked again...oh right now they said....I saw them start it up so I went to wait....I walk outside and they had taken my truck and hid it so I would think they were working on it....I went and got the manager and showed him....I was pissed...(I told him that was a sleezy move)..he had them finally move my trunk in to work on it...I left around 4:30 almost 3 1/2 hours later...STILL without a hubcap...THEY DIDN'T HAVE ONE.....during all the sleezy stuff they pulled I almost bought a jeep but have since decided to buy elsewhere.....would love for the owner to see this review

Rob, the Service Manager went above and beyond to make me - Brian C.

Rob, the Service Manager went above and beyond to make me happy after not being 100% satisfied with a prior visit. He turned this frown upside down, and instead of losing a dual Chevy owning family to another dealership, he grabbed a customer for life. Keep up the great level of service!

I took my 2013 Dodge Journey(after getting diagnostic - Mary

I took my 2013 Dodge Journey(after getting diagnostic from another place), so grateful for getting a second opinion, Anthony was honest to tell me about the recall on my issue, saved me over a thousand.. I had other preventive maintenance done, unfortunately 2 days later, there was an overlooked gasket or something that made my car spew fuel, and I couldnt start my car, I called them about the issue. The manager was so kind to offer to pick up my car, and will look at the issue. Before the day is over, Richard called me and explained what happened and got it fix(no charge), and offered to deliver my car back to my house. This is the company I wished everyone have, honest, respectful and great service. BTW, they gave me ride when I drop my car the first time, and pick me up when my car was ready. Service Department got ALL 5 STAR from me. I'll be sure to use them from here on out. I might even buy my granddaughter car from them. GO GATOR.

I am sorry? - rtbeauchamp56

I am sorry? I was speaking with one of my staff as I was writing my review and his name was Anthony. Eric is who I have dealt with and has treated me like a family member. I have at times wanted to get something done and he has told me that you don't need that, this is what you need and it's cheaper. I have asked about getting.my truck back to its fighting weight and he had a plan inside of fifteen minutes of what's first and how we could stretch it out over a couple of visits to make it easier on the wallet. Thank you Eric

Service departmeny - Esc

Brought car in for a few service items and 2 recalls. Eric was awesome kept me in the loop throughout the day. All of the people in the service department were friendly and courteous!

I called the service department Saturday morning - Drjarrell

I called the service department Saturday morning expecting to get my truck in for brake work sometime this week. They said they had a cancellation and I took it right in. By 11:30am, my truck was finished and at a great price. Thanks Nester!