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We were in dire need of a reliable used car for my dad... - L Anderson
We were in dire need of a reliable used car for my dad and I only had a few days to coordinate while visiting the islands. Griselda Whitmore was phenomenal! First class sales service with a smile and responsive to follow up. A special mahalo goes to Sean for his flexibility, Jack in financing for his genuine demeanor and especially supervisor, Derek You, for the personalized touches. Dad loves the car and I can sleep better at night knowing he has a top-notch servicing team if the need arises.
Top Reviewed Specialists At This Dealership
Internet Sales Manager
Big Mahalo Eric ponciano - Keolamon
My wife and I came in with just Hope's and you have been able to answer dreams. Mahalo eric you have helped us tremendously fitting us in our dodge journey
Had a horrible experience with this dealership. They do... - dianefelicity.11
Had a horrible experience with this dealership. They do not follow through on their agreements and just want to sell you a car and get you out the door, promises unfulfilled. They charge way too much for service and keep you waiting for hours, plus they don’t even wash the car before they return it to you and offer small but important details. I will never ever buy a car from them again.. DCV Kula
Confused , - martyn garrerr
I thought service was a business wants to be known for , the service manager was hard to deal with, and when I signed the car in he did not give me a copy...... He told me it was not a recall item , but I said it should be and is pending to be one. He had me sign that, but barely let me see it., and again no copy. He said the oil is to clean , and is suspicious . I had heard good things in all fairness to him, my friend had one ,she had since it was new , and he handled it well. I presume it was him.It seems the shop is over whelmed with work ,so maybe it is to large of a job. 2011 -2014 had inferior rod bearings approximately 470,000 were recalled., and the article said their are pending law suits. It has been since the 17th,and the car is just sitting, went in Friday , and I am still confused as to what he wants, and there is proof of the oil change but he will not even look. He says he needs that. I just want to know will they warranty it,if they will,give me the voucher,and if you don't want the work,and your to busy I will go else where. NO PROBLEM. /Well ,what a difference a day makes at (935 am Hst. ,the service manager called they will warranty the repair......may take some time they have 3 ahead of me........... Hallaluah , Mahalo
Excellent Service - laulea_2
All employees that were involved with my purchase were excellent. They made me feel comfortable and happy with my purchase. Would recommend them and buying a Hyundai to anyone.
Good People and Great Service - kenseigibbs
Randle was very kind, caring, knowledgeable and answered all of our questions very throughly. Randle was very professional organized and prepared. Randle’s kind nature and the light that we saw in him made us feel very welcomed to the family at Big Island Motors. Overall Randle and Mr. Aoki did a very Fantastic Job! Awesome!!!
General Sales Manager