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Nothing but Amazing people in this dealership! Perfect... - Josh!
Nothing but Amazing people in this dealership! Perfect customer service and they the realest biggest thanks to Mr Henry Murillo Jr. for today !
Top Reviewed Specialists At This Dealership
Internet Sales Manager
This is my 2nd car lease from Big Island Motors🥰 I’m... - Puggy
This is my 2nd car lease from Big Island Motors🥰 I’m loving my new Subaru Wilderness car👍 Wayne suggested the car (he knew I would like it) and Spencer did a great job throughput the whole process in leasing the car! Even after the sale Spencer called to check up on us 💞 Thank you do much!!!! I’m loving it💞 Aloha, Sonny & Dayle
Excellent Service - laulea_2
All employees that were involved with my purchase were excellent. They made me feel comfortable and happy with my purchase. Would recommend them and buying a Hyundai to anyone.
Soweird Joy the Sale Agent needs improvement he don"t... - ben
Joy the Sale Agent needs improvement he don"t know how and what the features is. He told ne 2022 model but i found out its 2021 model. He even told its passenger seat is automatic adjust but its not.
He told ne buying Hyundai Cars has a free 3year warranty service but no more. The price he gave me is too high.
I purchased wet okole seat covers from Myles Shirai in... - Disgruntled customer
I purchased wet okole seat covers from Myles Shirai in Oct, 2020. I completed the wet okole form and paid cash over $600. Myles took pictures of the interior of my car (required by Wet Okole) and toId me it would take approximately 2 months. I did not receive a receipt and did not realize this until 2 months later when I called to inquire about the status of my custom seat covers. Mel Barroza the parts manager told me they did not have record of the purchase in October only the 2 previous Wet okole purchases I made through Kona Mazda. They have told me they made an internal investigation and nothing more they can do for me, a repeat customer. I have been a nurse in this community for the past 30 years and have never been treated so poorly by a Kona Business. When asked to speak to the salesperson Mel had no comment. Why on earth would I make this up. I have now filed a BBB complaint. I was hoping Kona Mazda was going to do the right thing by their customer, sadly no.
Big Mahalo Eric ponciano - Keolamon
My wife and I came in with just Hope's and you have been able to answer dreams. Mahalo eric you have helped us tremendously fitting us in our dodge journey
General Sales Manager