145 Hawaii CODA Service Centers

3 weeks ago, I took my Nissan Xterra for a simple front - chp9c1

3 weeks ago, I took my Nissan Xterra for a simple front wheel alignment. It had brand new tires and brand new factory suspension parts installed. That took 5 visits and 10 days to get done correctly. The Monday I arrived on time for my appointment and dropped off my vehicle. 3hrs, later, I told them I had to go and 3hrs later it was not even started. So I left. The Thursday, I arrived and dropped it off. It was done, but the steering wheel was canted off-center. I told the service adviser and he claimed he test drove it and it was fine. I called the Service Manager and she told me to test drive it with the technician. Which I did. I showed it to him on my now 3rd visit and he agreed it was off center. I booked it in for Monday again and told the adviser I would tape my steering wheel and dahs and mark with a marker exactly where center was. He agreed. On Monday, It was dropped off and done correctly! I regret my decision of taking my vehicle there and the only reason why was because their alignment schedule was open. I appreciate the Service Manager and adviser to do it correctly, but it was a serious waste of time and energy for something simple that could have been doner correctly from the beginning..if only time and precision was taken.

I am so grateful for Tom, Romeo, Nohili and Kevin. A... - Dorothy

I am so grateful for Tom, Romeo, Nohili and Kevin. A great Team that goes the extra mile. They’re GREAT! I would recommend 100%

Service personnel was very helpful and completed my check... - ggizprettynpink

Service personnel was very helpful and completed my check up fast. I definately recommend Cutter.

great - Suzy

My husband and I have a wonderful time with Lene He is comfortable and at ease he's very down-to-earth and genuine person I would definitely recommend friends and family to see Lene for their Volvo experience.. He does not deserve five stars he deserves million stars ..👌🏼?🏼?🤗

Great Service and great Staff Aloha Much Mahalo Merry - rnazz88

Great Service and great Staff Aloha Much Mahalo Merry Christmas and and Happy New Year!

The service department at Island Honda managed to find - Glenna

The service department at Island Honda managed to find the rattle in my new car after several appointments. Very grateful for the mechanic went the extra mile to find the issue and the team involved.

Great Service Department! - richardpentecost57

My experience was awesome at their Service Department. Carrie and Vanessa were right on it and very courteous. Outstanding customer lounge too. Thank you ladies.

GREAT SERVICE - Krishawn@808

Sean Askew Great Service Excellent Help .Helped Me With A Bind Got Me Out Of It.Thanks.For The Excellent Service Sean Askew Service Advisor.

Chrysler survey - KC Delta

The Service Department ....Cusomer service oriented, willing to assist and addresses my specific concerns, good listening and communication skills, friendly and approachable . It's good knowing that my needs are met.