They absolutely take the best care of us!!! - Jimsucks
The service manager is the best! They have never taken advantage of us. They have got us in in a timely manner and we have used a loaner car for an hour or two to get errands done. We come down from Rexburg just for oil changes!
Top Reviewed Service Specialists At This Dealership
Honest Service - LizKo
Josh in Service and Kelly in Parts were helpful and saved us $400 over a competing quote. Very honest people who only fix what is needed and don't try to oversell.
Overall I was very pleased with my experience here. The... - Mario.Tricone
Overall I was very pleased with my experience here. The service representative I dealt with was very friendly and knowledgeable, and wasn't overly pushy, which is pretty much all I can ask for out of a dealership. I'd definitely recommended them to anyone.
I came t Boise Automotive for Amsoil service. This is... - cinzer1
I came t Boise Automotive for Amsoil service. This is one of the only facilities in town that carry this product. Overall, you are fairly priced for what you provide.
Terrible Service Department - Karen S
Terrible Service Department!! The lady, Sonia Sanders, was terrible, clearly annoyed at doing her job. After her voice mail was full, I had to leave a message in the general mail box. She was just rude when she called me back. She told me that even if the engine light is on, the warranty does not cover the service. She said I had to pay $80+ in diagnostics first.
The purchasing of the car was ok even though the financing representative was an arrogant person. The car itself has been a great car, and as long as you don't need any future servicing, you are fine.
I will not buy a vehicle from this place ever again!!! I will buy my next hyundai from another dealership. I thought warranty was there for a reason; they make you pay $90 for the first appointment even if the problem is under warranty.
Terrible service center - mikekali
I had a repair done to my driver side window and some how they lost any record of the repair they had done and basically said they hadn't done any repair of that sort to the car. Less than 2 years later the same thing happened again and they refused to back up their work or find any record of the poor work that was done. I will never service my car or purchase another car from Findlay Mazda again.
During the month of October, 2012, I had the privilege to... - jtudbury
During the month of October, 2012, I had the privilege to work with Randy at Lithia Body and Paint in Boise, Idaho. The passenger mirror on my vehicle had been damaged at Metro Car Wash in Boise. Brent, the manager of Metro Car Wash immediately took the claims report and forwarded the information to Lithia Body and Paint.
Within a day, I was called to Lithia to determine the extent of the damage. Although the damage was minor, Randy at Lithia took the claim seriously and ordered parts for my vehicle. As soon as the parts came in, I was immediately scheduled for a show-up, not an extended appointment date, and the damage was repaired to my satisfaction. Randy was extremely helpful throughout the process and treated me as if this was a major repair for his company. There was no cost to me during this process. Brent called several times to ensure the work had been done to my satisfaction.
I was very impressed with the response from Brent at Metro Car Wash and Randy with Lithia Body and Paint. Both are professionals and a credit to their businesses. I would recommend both services in the future.
Recent Rob Green service - DrNevada
All of the service on my 2013 Hyundai Tucson has been a great experience. Sean was great , and Phillip Rice is ever better. Always a smile, very efficient, and highly competent. I drive 3 hours just to work with Phil and Rob Green service people.