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Big mistake buying my Bentayga here - Damon Georgalos
Bought a brand new 2017 Bentayga from here. I did the deal completely over the phone as I’m from Utah. My sales guy was Roland. I received the car with a oil change and service due from the first start up. Roland claimed it just needed to be cleared. This is a lie. I called about 5 times to Roland regarding questions and issues with the car within a week of delivery. Roland knew nothing about the car and couldn’t walk me through anything I asked about operating the car. Additionally I’ve had several issues with the car and Roland will state he will check with his service guys and call me right back. To date I’ve never been called back one out of the 5 times I’ve called about different issues. This place is clearly a disaster and I made a huge mistake giving them my business.
Run away! - Pissed off charger owner
If I could leave less than 1 Star, I would. Purchased a used Bentley Continental GT and had it shipped to Colorado.
I was beyond thorough even speaking to the mechanic, assured that the brakes had over 50% left. Everything was suppose to be great. I purchased from a certified Bentley dealer and paid top dollar for that added security. I could have purchased a used Bentley here but was looking for a first generation black on black milliner.
I was leaving town for a month so wanted it delivered before I left, and was told that would work. It didn’t, the truck was delayed so the dealership promised to send a new temp tag so I could have the car checked when I returned. Long story short, it was a mess and I had to request the temp tag over and over upon my return only to finally have the salesman email one to me. I asked and was promised a full pedigree. After asking over 5 times I finally get a 5 page report but come to find out a much more extensive report existed because the BBB got a full copy!! I should have run away then but believed them that this was full report!
Lo and behold the car brakes were less than 20 percent!!!! The car had a warning light for flat tire so the TPS has to be replaced and the sway bars were corpoded. All to the tune of almost 9k!!!!
Wouldn’t you know the salesman is no longer there and not even Bentley Corrporate would help! I have to go to Chicago for mediation!
Save yourself the aggravation and shop elsewhere!!! For a Bentley approved dealer, I trusted them and Bentley to stand behind their product and both didsappointed!!!!!!!