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Jason at Camping World made our first purchase of a... - brooksne146
Jason at Camping World made our first purchase of a travel trailer so effortless and seamless. He is extremely knowledgeable and really makes the attempt of paring you with the perfect trailer that best suits your family needs instead of just trying to make a sale. After signing all of the necessary documents, Bailee, escorted us throughout the store and made great suggestions in regards to which essential items to go along with the travel trailer. We were referred by a friend who purchased their first camper this past summer from Camping World in Wauconda...this was a great suggestion and we will make many of future purchases from this location!
They only do the right thing when forced to - T. Beedle
My husband and I have recently purchased a 2018 travel trailer from what is now Phillips Rv(previously Brown and Brown). Initially, my review had been excellent, but after only one year the salesman we had dealt with and also the sales manager no longer work there. It seems that they no longer care that we bought a camper from them. They lost our license plates! Yes, that's right. Somehow, they managed to lose our plates and refuse to replace them. They want us to pay for their mistake. I am sorry to say that my once excellent review has turned very negative. High turnover and poor management leaves me with quite a bitter taste in my mouth. I have also filed a complaint with the BBB. Do not use this dealership. UPDATE: 9/16/18: They finally did the right thing. It's a shame we had to involve the BBB in order to get them to do the right thing however.