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Great service! My Jeep was done when promised and staff... - mgoblue15
Great service! My Jeep was done when promised and staff was on top of their game! Thanks Josh G. and Chip for taking care of me!
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After repeated attempts they did not correct the problem - ralphzarumba
The check engine light has gone on several times and the dealership reports the problem is minor and related to the evaporative sensor system. I have brought the car to the service center at least 8-10 times for this problem. They once again kept me there for 1/2 the morning and told me the problem was resolved. I asked if they could open a case with Fiat and they refused claiming the problem was resolved. Five days later it is back on -- just like the last several visits! However, now the dealer has closed their service center and I have a drive an hour away to get the car serviced.
I am considering filing a lawsuit against the former owner of the dealership. I repeatedly asked for this problem to be resolved or escalated and they refused. The service center was closed with no notice.
Their customer service is really bad. I was told that... - veronruth
Their customer service is really bad. I was told that parts will come in within a week and then a week became weekssss and NO ONE CALL to let us know. We have to call back to find out. When we called, they can't find my order and told me to bring my car back so that they can check on the parts numbers, which they should given that i was there the last time and they looked at my car. Upon my request, they checked again and then FOUND my records and told me that part would take a few MORE WEEKS!!!!!
Joe Rizza Maserati Alfa Romeo