168 Illinois Dodge Service Centers

Steven and the service team are amazing! Always friendly... - Kado

Steven and the service team are amazing! Always friendly and went above and beyond to get my Mas started and to the dealership for service.

Their customer service is really bad. I was told that... - veronruth

Their customer service is really bad. I was told that parts will come in within a week and then a week became weekssss and NO ONE CALL to let us know. We have to call back to find out. When we called, they can't find my order and told me to bring my car back so that they can check on the parts numbers, which they should given that i was there the last time and they looked at my car. Upon my request, they checked again and then FOUND my records and told me that part would take a few MORE WEEKS!!!!!

I had recall work done on my truck very prompt and - atpowdercoating

I had recall work done on my truck very prompt and curteous. I was completely satisfied with my service

Thorough Customer Service - Walt's Report

I have purchased two vehicles from Freedom and I been very pleased with the service department. They do a 16 point inspection with each regular service call. They alerted me when tires needed to be replaced and they report on all items checked.

My daughter bought a $20,000 Jeep from them has had... - tscoggin

My daughter bought a $20,000 Jeep from them has had nothing but problems now 6 months later it needs over $5,000 worth of work and they won't do a thing for her. Started with the water pump within a week of having it tire blue within a month motor going out of it within 2 months and now we're at 5 months and the drive shaft and transfer cases gone out. Buyers beware, this is not a good place to buy from.

HORRIBLE SERVICE! - KGoff

We just had a very expensive ceramic coating/self healing system put on our car by an awesome company. We got it back looking gorgeous and took it to have an oil change and tire rotation at Greenway. We got it back with a big gouge in the hood!!! It looks like someone closed the hood with a tool in their hand! We have pictures of right before we took it there, and after so there's no mistaking that this was done on their watch! It is literally through the ceramic coating, through the paint!!! My husband called there and they said "huh, that sucks". No apology, no offer to fix it, nothing!! I will NEVER take another vehicle to Greenway again, and I will make sure everyone I know is aware of this situation!!

Recently had my van in for a shifting issue. The Heller's... - Steve Moore

Recently had my van in for a shifting issue. The Heller's team is great with their communication with the repairs as well as the timeline as to how long the repairs would take. Highly recommend!!

The staff was helpful and Dakota assisted me while on his - Ericson89

The staff was helpful and Dakota assisted me while on his break. I appreciated it.