206 Illinois Ford Service Centers

Very satisfied with service provided. - dixo1011

Very satisfied with service provided. Work done on my vehicle was done in a timely manner.

HORRIBLE SERVICE! - KGoff

We just had a very expensive ceramic coating/self healing system put on our car by an awesome company. We got it back looking gorgeous and took it to have an oil change and tire rotation at Greenway. We got it back with a big gouge in the hood!!! It looks like someone closed the hood with a tool in their hand! We have pictures of right before we took it there, and after so there's no mistaking that this was done on their watch! It is literally through the ceramic coating, through the paint!!! My husband called there and they said "huh, that sucks". No apology, no offer to fix it, nothing!! I will NEVER take another vehicle to Greenway again, and I will make sure everyone I know is aware of this situation!!

Recall - Martin2018

Service was quick and easy. We set up and appointment on Monday morning dropped it off that afternoon and picked it up the next day. Thanks

Very efficient and helpful service people overall a great - Connie B.

Very efficient and helpful service people overall a great experience at this dealership, very friendly and went above and beyond

Yamaha Kodiak - Medic110

Dylan Williams made my buying experience very easy and very pleasant young man. Great price with no haggling needed, Dylan was very knowledgeable of the product with advantages and disadvantages

NICE PEOPLE TO WORK WITH; DEALERSHIP IS CLEAN AND - TCROAK

NICE PEOPLE TO WORK WITH; DEALERSHIP IS CLEAN AND EFFICIENT. I FEEL CONFIDENT WHEN I HAVE MY CAR SERVICED HERE

Quick Service - BethaltoGirl

I walked right in and was able to get my car serviced with "The Works" and got a great deal on a new set of tires! Thanks Jerseyville Motor Co

ASK FOR BOB! Absolutely see less experience. Just brought... - Bhorndasch86

ASK FOR BOB! Absolutely see less experience. Just brought home my 17’ Fusion Sport and couldn’t be happier with it. The team over there was fast and efficient, easiest car purchase I’ve experienced to date!

Would get a 5 star but there service department sucks so - Stewart Holcomb

Would get a 5 star but there service department sucks so bad, treat u like an idiot, don't do work that is needed,break things while ur in there care, I was forced to sell my truck at a discount because they held it hostage for 2 months . 0 rating for the service department,

Blair’s in the service department at Kunes in East Moline - Tymandineumann

Blair’s in the service department at Kunes in East Moline was a great help! It’s a 1 stop shop when you get your car serviced. We went in for an oil change and they discovered a recall, and fixed it all in one visit. We are very great full for the amazing help that we received!

They always take care of my needs when my cars need - ronaldpisarczyk

They always take care of my needs when my cars need maintenance. Never a problem

9/11/2023 Disappointing Service and Lack of Resolution - Marcus

9/11/2023 Disappointing Service and Lack of Resolution I recently brought my RV to Landmark Ford Truck Service Center in hopes of getting my AC unit fixed. Unfortunately, my experience with their service was far from satisfactory. Upon their initial inspection, they informed me that my AC unit was low on Freon but not leaking. I trusted their expertise and paid the hefty $290 service charge, hoping that my AC would finally start blowing cool air again. However, to my dismay, the problem persisted even after their supposed repair. When I reached out to Landmark Ford Truck Service Center to request a reevaluation, they said they would look into my complaint and get back with to me with to do further diagnosis to determine the issue and come up with a resolution, to date I've not heard back from anyone regarding my complaint. This lack of willingness to rectify the situation left me feeling incredibly disappointed and frustrated. As a customer, I believe in giving businesses the opportunity to correct their mistakes. However, Landmark Ford Truck Service Center's unwillingness to address the ongoing issue with my RV's AC unit has left me with no choice but to seek assistance elsewhere. I expected better service and a resolution from a reputable service center like Landmark Ford Truck Service Center. Their failure to deliver on their promises has not only inconvenienced me but also left me out of pocket for a service that didn't yield any positive results. Based on my personal experience, I regretfully cannot recommend Landmark Ford Truck Service Center for RV repairs. It's important for customers to be cautious when considering their services, as my experience suggests a lack of commitment to customer satisfaction and effective problem-solving.

Cost Savings - cakozik

I went to the dealership for my 60,000 mile tune up. The technician Mitch Moore, found some things that did not need to be done even though other people including me said needed to be done saving me money. I have bought 2 cars from there and my wife and her family more than 3. We are always given great customer service.