A great place to buy and service your car! - Fiesta2013
I highly recommend Bredemann Ford in Glenview to everyone for buying and/or servicing their vehicle! I've been going there for the past 3 years and I'll tell you that their customer service is #1! They are dependable, reliable, they know their business! My friend bought her Ford from them and she tells me that she also has great experiences with them! I however go in for servicing my Ford Fiesta. They explain the problem, how it will be fixed and the time frame. They keep their word and deliver;provide an easy and stress free process. The entire staff is friendly. I got greeted by 6 people and asked if I was being helped!
Chris Fanella, their service director is a genuinely kind, patient and caring person. I'm usually a difficult woman who panics and always worries her car will blow up, catch fire or die in the middle of an intersection ( cause I don't know anything really about cars ). Chris is always explaining and reassuring me that my fears are nowhere near reality. He's patient and understanding!
For example, I was in there the other day and I asked Chris to take a test drive with me after the repairs (cause I'm a difficult person). He was so nice about it and he went with me even though it's not his job! During the drive he explained my car to me and gave me basic information no one else bothered to. Now, tell me if your service people do (and/or would do) that for you?
Top Reviewed Service Specialists At This Dealership
Check Engine Light & Routine Maintenance - Bchbum 4
Got work done in a timely manner, professional & courteous staff, work done to my satisfaction. John provided me with pertinent information and suggestions (replacing tires) that eliminated the need for future service appointments.
Very good service on car, also reasonable time on repairs - painter
Highly recommend anyone to Joe Ruskin Service Mgr. for prompt quality service. The sales team is a great bunch also to deal with, very knowledgable on all there Ford line up..
Friendly service - nogi259
They did a great job! Actually found some minor issues that I didn't even realize were broken and fixed them at no additional cost!
Service advisor Lauren and Body shop Bob are excellent. - VITEACHER7
I've always received excellent service. This time was no exception. My wife and I buy our vehicles from Rizza and service them here always.
Body Shop Manager
oil change and service checks - maxwellja
Jamie was professional.helpful,friendly, thorough and accommodatiig..He is an asset to his department. The work and service performed was perfect and in a timely manner. Thank You, Jamie and the service tech.
Parts and Service Director
Sales - I spy
Talked to Tom P for car and service brought my car in and he set everything up for me was very helpful will be purchasing a new vehicle I will be looking for him believe his name is prizer I probably spelled it wrong sorry
Service - GSA1995
The dealership is always very clean and staff is professional. This is the second car we purchased from Fair Oaks Ford and couldn’t be happier.
Cleaning of my van - Hjones
I had excellent service when I brought my van in to be cleaned. Keith did such a good job cleaning my van, felt like I was in a new one. Will be back again for sure.
First time car buyer! - Slu
I'll tell you what, I was in dire need of a vehicle late in the work day. Both Brandon and Nick stayed late in the evening to ensure that I left that with the right solution. Never once did I see them lose patience no matter how confusing or demanding I was acting. Their outstanding customer service made me feel comfortable of going forward and buying the car!
All I have to say is my next car purchase I will, "Buy from Brando"
10 out of 10 service as always - Mindy Johnson Rockton IL
Lindsay always has a smile and always takes care of her customers. Lindsay is always on top of it and fabulous at her job. Great service! Thanks Lindsay!
Kia Service Advisor
Service at Bill Kay - wisermarilyn51
When arriving I received a very friendly greeting and was complemented on my vehicle which is over 20years old. All questions were answered and the service on my truck was performed in a very reasonable amount of time.Very satisfied.
Headlights - Jules
The staff was very professional and friendly. I was on a time limit and they made sure that I was on my way in a timely matter so I wasn’t late.
Best experience I could as for - Swift c
I have been to two other car dealerships and I felt as if they didn't care about what I wanted they wanted to pick the car out for me and just wanted me to settle and at mike Murphy every person I met was extremely nice and let me choose and help me make the best decision financially and I respect that thanks guys
Great service - Bigmis
I love the service at Tirapelli. I went to a different, local Ford dealership before and had HORRIBLE customer service. My last visit was for a manufacturer recall and oil change. Without an issue, they transported me home while they worked on my car. They did call and suggest I purchase new tires and has a wrote available at the time of their call. All work was completed and they picked me up at home to bring me back to my car. Never an issue, hassle, eye roll, or attitude look he I received at the other dealership. Highly recommend Tirapelli...
Service Manager - No
Joe R. He is the BEST!!! he takes great care of customers. Gary S he worked very hard to find me what I was looking for.
Service department. - Chris
Get a lot of my work done here on my truck and my oil changes. Very nice and polite service department employees. Have always done me a good job. They also have good coupons they send you in the mail.
Oustanding Service! - bg39
I have nothing but GREAT things to say about the servicing of my vehicle! My Service Rep,, Graham, as well as the mechanic, Jeremy, who works on my vehicle, have always gone above and beyond what is required of them.
Thanks Guys! :)!
Go with the original service center, they go the extra mile. - Mniedorezo
I come in for routine maintenance on a car I purchased here. They know me by name, always make time and offer coupons for the work. It doenst pay to cut corners elsewhere. I leave hapoy with a well washed car every time. Both the sale of the car and its upkeep here were factors why I keep the relationship going.
Excellent customer service - Galluzzo2
Alex & Jose we're very friendly not pushy we highly recommend them Thank you both we absolutely love our New Ruby red pearl Yukon Denali
Excellent service beyond expectations! - Leopold
Most recently I needed to replace an owners manual and when I contacted Debbie Menard she immediately researched the one that I needed and ordered it. Within a week or so she contacted me and advised the manual was in and I could pick it up. She was very pleasant to work with and I appreciated her help. The dealership is easy to work with and I would highly recommend Sunset to my associates and friends.
Satisfied!!!!! - Lynn
I came in to repair my 2012 focus and I left with a new 2018 Focus. Thanks to my Sales Associate Esteban Cintron. He saw that my old car had over 200k miles and needed repairs. His expertise and knowledge helped me find my perfect car. Thank you Hawk Ford for your great Service and Sales team!
Great service - Mark N
I was new to this dealership as the one I purchased from was on strike. I called and spoke with Wade, he was very knowledgeable and took care of my appointment quicker than I expected. He even set me up with a car to use. I have found a new service home and dealership thanks to his hard work!
Completely satisfied customer - Susan Singer
Completely satisfied customer " - Susan Singer
I took my car to Buss Ford for a full service oil change and during my visit a service tech (Brandon Singer) which now I now that he is the quick lube manager, I felt that he was very informative with me as I really didn't know what I needed. He sat with me and explained everything that I needed, so I could understand and not feel so overwhelmed being a woman. I will differently go back to Buss Ford because of that young hard worker. I think every company should teach there employee the way to talk to people that don't know much about cars. So in the future I will go to them for all my services I need done. Thank you Brandon Singer your a awesome worker
Great service and friendly staff - Phil Kline
I got an oil change at Court Street Ford. The service was professional and prompt. The staff was very friendly. They check many areas and always keep.me informed of the status of my truck.
Service Department - Kelsey
I had a warranty with Tyson Dodge where I got my car from so I was forced to get my car serviced there (I highly advise not going there) once my warranty was up I started taking my car to D'Orazio for oil changes, they have an awesome rewards program and are more than willing to help in anyway possible. Today Dave from the service department was able to help me fix a problem I have been having with a loose sway bar link for a very low price. They also checked out other concerns I had and gave me prices for everything WITHOUT pressuring me to get it done today. He went over everything with me before I picked up my car and everything was done in a timely fashion. I am always impressed with the service department when I go there and appreciate the vehicle report cards.
Superb Service!! - Happy67
Everyone was very kind and considerate. Very good customer service!!! My car was done quickly and I was on my way before I knew it. My first time taking my car in and well worth the effort! Thanks!
We were treated like locals! - 1965Gunner$
My husband and I are from Utah, we were visiting family in Indiana. Our car was making an odd noise in the front end. I called a couple of places to have it looked at and Dorsett seemed to be the best fit for us. When we arrived we were told the repair was going to take a couple of hours. They were very accomodating, they gave us bottled water and coffee and offered to pick us up some lunch while we waited. They explained exactly what they would do and how much it would cost. They truly made us feel like locals and that they valued our business.
Joe Rizza Ford and Lincoln of Orland Park
Currie Motors Ford of Frankfort