100 Iowa Ford Dealers

They made the process of buying a car a smooth and - dnhanson2011

They made the process of buying a car a smooth and pleasant experience. Thank you

Had the vehicle we were looking for on the lot. - soccerdoc

Had the vehicle we were looking for on the lot. Quick and easy purchase. Rick Boyd new his products and was very helpful throughout the process of purchasing our Bronco.

They treated us courteously and were up front about the - lulubash48

They treated us courteously and were up front about the truck we were looking at. It just wasn't what we were wanting.

I never received any response to my request for - Heather.young824

I never received any response to my request for information on a vehicle they had listed.

My vehicle was taken to Sailer Ford in Ackley, Iowa, in... - kken84

My vehicle was taken to Sailer Ford in Ackley, Iowa, in order to correct a check engine light because our regular small town shop does not have a Ford Computer. Communication was extremely poor with 99% of it being because we initiated it. We were told after 2 days that the vehicle was ready to be picked up. Upon arrival, started the vehicle and within 2 minutes check engine light was back on. Left the vehicle there to be fixed as was expected. 3 days later (Friday) was again told that the service was completed and my vehicle was ready to be picked up. Picked up vehicle after hours on Friday. Drove vehicle less than 1 day before check engine light came on again. At this point my husband pulled the car into the garage to take a look. The following was found : - The air box was broken - The fuse box clips were broken - The wire that Sailer Ford installed to "fix" the problem was installed incorrectly and the connector at the end of the wire was not plugged into the sensor - A vacuum line was cut and not repaired or replaced - There was a smashed relay in the fuse box - There was a bungee cord left hanging inside the engine compartment in front of the radiator fan. Our findings were photographed and our car was taken into our regular shop to share our findings with the mechanic that normally services our vehicle (who was extremely apologetic because he recommended us to take it there). We also issued a formal complaint with ford, who told us to take the vehicle to a ford dealership to evaluate the poor workmanship. Upon arrival at the Dealership (Witham Ford) the technician as well as the service manager were absolutely appalled at the poor workmanship demonstrated by Sailer Ford. We paid Witham Ford $400 to repair the problems that Sailer Ford caused. Ford told us the only way to be reimbursed was to get reimbursement from Sailer Ford ourselves. The air box was left in disrepair as we could tape it to make it function correctly, but I believe general practice by most dealerships is to replace parts that are accidentally broken. In this case the air box is a $400 dollar part. When Dale the general manager/owner of Sailer Ford was contacted we were told that it was an "unfortunate circumstance" and that "he would not be reimbursing us for anything." Without a doubt, I do not recommend servicing your vehicle with this dealership.

I never heard back from the dealer regarding my inquiry - angelkisses382

I never heard back from the dealer regarding my inquiry from the car I found online

Thumbs down for me did not get time to check over again... - Wentzts

Thumbs down for me did not get time to check over again before signing found several issues they pretty well said it was worth the money they ask even with issues. Sad 😔 companies stay in business this way.

Excellant Service - lucylindseybeauty

Mike went far beyond what you find at most dealerships. Delivering our new Ford Edge to Denton, Texas. His caring, instruction and setting up our new Ford Edge created a smooth no stress transaction. If you want an honest, exemplary experience contact Wagler Motor Company Inc.