service contract gotcha - update - Steve S
after my posting on 6/26/2018, dealership reached out to make it right. I received full explanation of the services and the price was adjusted accordingly. The process was transparent and rebuilt my confidence in them. While I am a Consumer Reports reader and generally adverse to buying service contracts, with the way the contract is now explained and adjusted I would have bought it when I bought my car anyways as it saves me money and gives me a peace of mind. Finally, it's harder to make things right when they have gone initially wrong, but Baron MINI just did that. That's easier said than done. They did it honestly, in a transparent way, and quickly. That's why they deserve the 5 stars.
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