No good experience - Raymond Mayfield
Poor service after buying used truck. They don't return your calls or keep you updated. Don't do as they say they will. Liars
DOES NOT CARE ABOUT ITS CUSTOMERS - cmc
STAY AWAY!!! Bought a vehicle from this dealership and the engine had a major malfunction one week later. Dealership will not work with we AT ALL (splitting repair cost etc.) Immediately began blaming me for the problem. Dealer told me at time of purchase, "If anything goes wrong in the next week or so we'll take care of it because it should have been caught when we inspected it" clearly this was a plain lie. Once they have your money they could care less about you. Do yourself a favor and stay far away from this place unless you want to get raked over the coals.
Never available in parts department - Damian Lynch
I own 2 Mitsubishi vehicles and love them, however whenever I need a part I cannot get through to anyone in the parts department without spending hours on the phone being mis routed to various voicemails or departments in the Dodge division. When I finally get to the guy that says he can help me I find that they never have it in stock and are unable to get it next day air because it was almost 1:00.
It wasn't almost 1:00 when I first called , it was 11:20! Seriously? I was also informed that next day air if ordered at the time would be $20 per part ( bolt,nut,washer) and would not be here till Monday because it's Thursday . I called Hallmark in Tennessee and was only charged $20 shipping for all the parts and will see them by noon tomorrow. Also told I had till 2:30 to order? I have been in this situation many times with this dealership but being a hour away from Hallmark, I keep trying, and they keep failing. Last trip to Hallmark was for dia queen a\t fluid that this parts department was out of????
Also , don't hold your breath for a promised call back!
easiest vehicle I have ever bought - gumpnky
Willie worked very hard to find the financing . He was always available to answer all my questions and concerns. I would definitely go back should I need additional vehicles.