No good experience - Raymond Mayfield
Poor service after buying used truck. They don't return your calls or keep you updated. Don't do as they say they will. Liars
Never available in parts department - Damian Lynch
I own 2 Mitsubishi vehicles and love them, however whenever I need a part I cannot get through to anyone in the parts department without spending hours on the phone being mis routed to various voicemails or departments in the Dodge division. When I finally get to the guy that says he can help me I find that they never have it in stock and are unable to get it next day air because it was almost 1:00.
It wasn't almost 1:00 when I first called , it was 11:20! Seriously? I was also informed that next day air if ordered at the time would be $20 per part ( bolt,nut,washer) and would not be here till Monday because it's Thursday . I called Hallmark in Tennessee and was only charged $20 shipping for all the parts and will see them by noon tomorrow. Also told I had till 2:30 to order? I have been in this situation many times with this dealership but being a hour away from Hallmark, I keep trying, and they keep failing. Last trip to Hallmark was for dia queen a\t fluid that this parts department was out of????
Also , don't hold your breath for a promised call back!
Don't waste your time - SuzieQTpi
I made two online inquiries on a vehicle (Nissan Frontier) one week in February and never got an answer
called the following Monday and was told the truck sold on the Sunday (a day they advertise they are not open) Bo Bravo told me he would look into it...never heard back from him or anyone there.
Called last Monday to inquire on another couple of vehicles (Chevy Silverados) and "Fernando" was supposed to text me back. He even offered to pick me up at lunch so I could some look at the vehicles. Never heard back from him.
Sent an email to customer service letting them know my experience with their sales people and never got an answer.
My advice to anyone looking for a vehicle is to stay far far away from this gong show!
easiest vehicle I have ever bought - gumpnky
Willie worked very hard to find the financing . He was always available to answer all my questions and concerns. I would definitely go back should I need additional vehicles.