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Very helpful attention to detail and informed me of the... - tdg56
Very helpful attention to detail and informed me of the progress
I was there yesterday. My car problems started 2 weeks... - stevenpark2211
I was there yesterday. My car problems started 2 weeks ago and I had a lot of troubles. Finaly, I discouvered this great service and they helped me. You are great. Thanks a lot. Now, I can drive my car with pleasure, because I know that if there is a problem - you are here to help. I will highly recommend you to everyone I know!!!
love my new truck - martin
Jason B. did a great job. did exactly what he said and helped me get a good deal. Even saved me another 7 bucks a month off of my payment after the deal was made but before i signed on the dotted line. Thanks.
June Stephens what a service rep. - Dgoode0029
I have been to the service dept at James Motors over the years with basic maintenance for my babies. I have to say there is no one in the world I would trust my baby to other than June Stephens. Polite , courteous, always a smiling face it brings me back again and again. When Mercedes-Benz said the best or nothing they mean it not only with there cars but with like employees like June Stephens.
Do not take your car here if you don’t want to spend more... - Ian
Do not take your car here if you don’t want to spend more than you need. I’ve taken my cars here exactly 4 times and each time they magically find some expensive part that “absolutely needs to be replaced immediately.“ My most recent endeavor with them will be my last when I took my care in for a BTMS sensor light coming on telling me that my tire pressure sensor was misreading and they told me I didn’t have BTMS sensors installed in my rims because I have aftermarket rims on my C300. I then showed them the receipt of my BTMS sensors being installed and their response was “we can’t clear your message because you don’t have BTMS sensors.” The message in my car changed to “BTMS sensors not installed”, which I had never seen before bringing it in so either they removed my BTMS sensors or they didn’t reconnect them. I had asked to change my tires over from my winter to my summer tires and the very next day, one of my tires went flat. I took it to Tire Discounters and they said it looks like it was improperly installed. In conclusion, upon taking my car here, I received an oil change, was lied to about my BTMS sensors being installed and not being able to clear the message I brought it in originally for, given an improperly installed tire and charged over $1,000. They will smile at you and greet you with tremendous professionalism then rob you blind Absolutely would not recommend taking your vehicle here for maintenance.
Best experience ever buying a car! - Benzshopper
We came in to buy 2 new batteries for our 2012 Mercedes key fobs and I happened into the sales room while waiting on my husband. A sales associate, Alisa Gerton, showed us the newest models and the rest was history! She helped us find the perfect car with all of the best features for us and had it there for us within two days! We love our new car and had a wonderful experience with Tafel Motors from start to finish. Look forward to having our new car serviced with them as well! Very knowledgable staff and very well managed dealership!