28 Louisiana Hyundai Service Centers

Very friendly and didn’t try to sell me anything I didn’t - mariecoon

Very friendly and didn’t try to sell me anything I didn’t want their great pey

We purchased two Hyundais from Eddie Tourelle Hyundai in - dlfarris

We purchased two Hyundais from Eddie Tourelle Hyundai in Covington. We couldn’t be happier. A good sales person, which we had, is one thing, but a great service department is another. That’s what keeps us coming back to the dealer. Ron and his team are complete professionals, extremely proficient, and totally honest. We would not take our cars anywhere else for service. Blythe Martin is our service rep almost every time, and she is awesome. It is obvious she loves her job. No matter how busy the service department gets, Blythe is friendly, caring, knowledgeable, and goes above and beyond. She is definitely customer friendly. Thanks to Eddie Tourelle, Ron, and Blythe. What a team!

Made an APPOINTMENT for 11:45am to have my oil changed. - Jheap99

Made an APPOINTMENT for 11:45am to have my oil changed. Been here 2 HOURS before they even took my car back! Why even take appointments?! This will be my last visit to this dealer

Looks like all the complaints are about the service - dobard

Looks like all the complaints are about the service department and the way they handle there business. They must hire incompetent people. And they don't have a checker to check the work before it leaves there facilities. Sorry business.

This dealership is like any other dealership. - ASULLI97

This dealership is like any other dealership. A bunch of leeches. The manufacturer clearly makes a defective engine. The 2.0 in the Tucson’s and when it fails from common issues with the vehicle the dealership expects the vehicle owner to pay $4,000 to replace the damages caused by the faulty engine. Some people this may be an easy task but others it’s more of a death sentence. For those who rely on the vehicle to commute to work, all of sudden cannot due to the damages. Until you are in the predicament of possibly losing everything due to issues caused by something that is out of our control.

I went pick up my vehicle on January 29. - jessica.kc.2010

I went pick up my vehicle on January 29. I get in it and I see there’s a crack on my windshield. I go back in and I tell the girl working there there’s a big crack going up my windshield on the driver side from all the way at the bottom up. She calls the manager and they go look at the pictures that were taken before I dropped it off. They realize that no pictures were taken of my windshield. Well I was then told by the service manager that they can cover my insurance deductible or they can pay for it. So I told him I will let him know. Well the man that took the pictures walked to the front and the girl told him he needs to take better pictures since there’s no picture of my windshield. He made the comment “well I didn’t take a picture because nothing was wrong.” I went to the desk and the service manager gave me a card and wrote his name and number on the back for me to find a place near me to get it fixed and to have them call him so he could pay. I called around and got an invoice. I told the windshield replacement place everything going on and that they need to call the service manager to pay it. In the mean time, I call the service manager and tell him I found a place and he had me send the invoice and a picture over to him. He stated to have them get in contact with him to pay. I go get my windshield fixed and told them again that the Hyundai dealership is paying. That was about two weeks ago. On Monday, I got a called from the windshield replacement place stating that it took them this long to get in touch with the service manager and that he stated I need to go through my insurance because he’s not paying. I try to call him and of course he doesn’t answer and doesn’t return my phone call. I called my case manager from before and he contacted the shop for me. I tried to call the general manager as well and he doesn’t return my call either. I tried calling yesterday as well and still nothing. I get an email from my case manager today asking for more pictures. I called him and told him I have two pictures I could send him. He stated that the service manager is denying everything that has happened and that they are not responsible for paying. I retold everything to my case manager and he took notes and stated he will be contacting the district manager. I then called the Hyundai shop again and told them I’m not getting off the phone until I talk to the service manager because I was fed up with this. He comes on the phone and I restate everything to him. He denies that he ever said they would pay for it and that they don’t do window repairs. He also stated without before pictures there’s nothing he can do. So I told him how his worker flat out said he didn’t take any because nothing was there and he stated wasn’t part of that conversation and he don’t recall that happening. I told him he was literally standing right there when it was stated. The whole time he just kept denying everything. I told him I will keep going up the ladder until something was done and it was like he didn’t even care. Weeks later he is still refusing to pay for my windshield even though where the break was and what was fixed matches up.

Went in for a recall notice and Scott greeted me by - sjoubert

Went in for a recall notice and Scott greeted me by entrance , excellent sale rep!

Exactly what i expected - Tyler Drude

Called tuesday to scedule my 10k mile service, was able to get an appointment the next day. I was greated quickly upon arrival, vehicle was take care of in under an hour (closer to a half hour), CSR showed me the indpection paper and explained it. Let me know my next suggested service and that i woild be contacted soon to get it scheduled.