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Excellent customer service for a long job repair. Andrea... - Kelley.yavonya60
Excellent customer service for a long job repair. Andrea in service worked very hard to keep me comfortable and informed during process. Will return here for service.
Top Reviewed Service Specialists At This Dealership
Assistant BDC Manager
I just want to say Scotty Hutton you’re a great person... - jasonwhite695
I just want to say Scotty Hutton you’re a great person thanks for all the help you provide your kindness so thanks very much. God bless your family. Jason white
Very attentive and very convenient. The accommodations... - wallacew443
Very attentive and very convenient. The accommodations were first class with staff that were very helpful with a short wait period. Staff was also very knowledgeable.
I appreciate how Chad facilitated my service. It was... - Roger
I appreciate how Chad facilitated my service. It was painless. It was consistent with the routine excellence, but also reflected added concern and effort during the generally stressful times we are experiencing in south Louisiana. True excellence and concern.
Great Experience!!!! - Tammy 46
Great customer service! A.J. Miller went beyond our expansion to assure that our exaperiance was perfect. We live three hours north and were unable to bring the car home on the day that we were in the dealership. A.J. met us in Texarkana. We had a small issue, A.J. was very attentive and helpful to address our requests. We had to return our discovery for a small service on our way to vacation. A.J. met us with a new car and danishes, moved our luggage to the new car and all with a happy smile and at 7 a.m. on a Sunday morning! Great service!
Service - Rebecca.Dauzat
My Dealership of choice! Very friendly and knowledgeable. I feel very comfortable everytime i visit the dealership. I recommend Southern Chevrolet to all my friends and family.
Exactly what i expected - Tyler Drude
Called tuesday to scedule my 10k mile service, was able to get an appointment the next day. I was greated quickly upon arrival, vehicle was take care of in under an hour (closer to a half hour), CSR showed me the indpection paper and explained it. Let me know my next suggested service and that i woild be contacted soon to get it scheduled.
I request my 2003 M-B be looked at for the driver side... - bdegrafenread
I request my 2003 M-B be looked at for the driver side seat not working. I was told there would be a 120.00 charge to find out what the problem was. I agreed to this. I recieved a quick response to what the malfunction was; the seat CPU ws bad. I was told this would cost 500.00 with laor 700.00. I agreed to have them do the work. When I received my car back a few days later, I paid the price for the repair and drove down the road and relized the seat was not working. I call the service department and informed them and was told to bring the car back. I was told a few days later the CPU was defective and that a new one was ordered. I was the told that the mechanic stated there was a problem under the passsenger seat, which worked when i brought it in, and that I would need to pay another 120.00 to find out what that problem was. I stated I would pick the car up that afternoon. When i arrived I found that not only was the driver side seat not working but the passenger side was not working. I told Ryan this and he stated the service manager would give me a call the next day. Two week later, I have not recieved a call. Clearly the worst service I have ever recieved since owining this car.
i clearly do nor recommend this service department to anyone, and the will never get business from me again!!!!