brake service light - konasteph
A 10 year old e320...looks and feels new...needed expensive brake work (sensotronic replacement) They did an excellent job of documenting the errors and showing possible alternatives, so they went and replaced the pump/controller unit, flushed and bled the system, did some extra work (state inspection) without incurring extra charges, came in approx. 100$ below estimate, took 3 hours to complete the job, I checked afterwards, everything cleaned up, no errors, all works 100%. It was a scheduled job, everyone was ready, no wait, parts were not normally stocked but were brought in and were on site, I am pleased and I don't see how this job could have been done better, it was exactly 100%, thanks to all!
Disappointed in scheduling snafus - jhoneck1
Although rescheduled, had to wait 20 minutes for loaner to be ready and fueled.
Then it took 50 minutes after I received call (half hour late) that car was ready to be picked up, that it really was. Car was supposed to be ready at 2:30, left dealership with it at 4:45. Not goid customer care.