Mercedes-Benz of Scarborough

Josh Bath is professional and represents the service department very well. I was fortunate to have him on deck the day I arrived. department very well. I was fortunate to have him on deck the day I arrived. More

Neal is the best service advisor, not just at Mercedes but at any dealership I’ve dealt with in the past 35 years. but at any dealership I’ve dealt with in the past 35 years. More

The service staff was superb. They handled all my issues easily and professionally. I’ll go get The. I highly recommend them. They handled all my issues easily and professionally. I’ll go get The. I highly recommend them. More

Steve Temple was excellent and found my car with some very specific details that II wanted . very specific details that II wanted . More

The staff are very friendly, helpful and thorough with the services needed on my Mercedes. the services needed on my Mercedes. More

My service appointment was excellent. Emily handled my issues and clearly communicated what was needed for my vehicle. The part was not in stock so she booked me an appointment for next w Emily handled my issues and clearly communicated what was needed for my vehicle. The part was not in stock so she booked me an appointment for next week with a loaner car. Well done!! More

Stathi was very helpful and patient in helping us find the perfect car. He took the time to assist with whatever we needed, and we never felt rushed. the perfect car. He took the time to assist with whatever we needed, and we never felt rushed. More

Poor communication, lost my key to my car, when asked about status of vehicle- messages rarely returned (if at all), stated they would drop my new key off in mailbox (did not happen). They did replace my about status of vehicle- messages rarely returned (if at all), stated they would drop my new key off in mailbox (did not happen). They did replace my key. More

Actual mechanical work on the car is satisfactory, however the customer service follow up was almost nonexistent. My car was there for 3 day and I had to call to find out any info/updates on my car. T however the customer service follow up was almost nonexistent. My car was there for 3 day and I had to call to find out any info/updates on my car. The service dept did not once first reach out to me to give me any updates. More

Great service in an urgent situation 700 miles from home and on a holiday weekend and on a holiday weekend More