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Mercedes-Benz of Scarborough

Scarborough, ME

Overview
Reviews
Vehicles
4.6
814 Reviews
Call Dealership (207) 358-6351
View Awards

137 US Route 1

Scarborough, ME

04074

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Showing 814 reviews

December 07, 2024

Appointment took a while to get, but once I arrived everything went very smoothly. Special kudos to service advisor Emily Crocker; she was excellent. More

by steve93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Crocker
Report | Print
December 06, 2024

My advisor was amazing and helped to guide me to a seamless repair! Will be back for anything my Mercedes needs More

by ntrsssgti89Ntrsssgti89
Recommend Dealer
Yes
Employees Worked With
Benjamin Irving, Jared Young, Brandi Lawler
Report | Print
Dec 08, 2024 -

Mercedes-Benz of Scarborough responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz Scarborough. Feel free to reach out to us if you need anything. Have a wonderful day.

December 02, 2024

It was a pleasure dealing with them buying my new sprinter van. Everything went great. More

by al.corrow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Weeks, Jared Young, Brandi Lawler
Report | Print
December 02, 2024

Neil, who greets me and handles the cars coming in and out is great!! So helpful and knowledgeable. More

by Jannieo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil
Report | Print
November 28, 2024

This dealership is amazing. My 2004 S500 was taken care with pride. It didn't matter that it was 20 years old. More

by ptanner99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lawler
Report | Print
Nov 29, 2024 -

Mercedes-Benz of Scarborough responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

November 27, 2024

Easy to deal with and did a great job. Tom from the service department was great. More

by Thomas Freund
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tom from Service
Report | Print
Nov 29, 2024 -

Mercedes-Benz of Scarborough responded

Hello Thomas, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 26, 2024

Sydney was amazing, professional and a cut above. She dealt with dealership snafus with professionalism! More

by Riemalone
Recommend Dealer
Yes
Employees Worked With
Sydney Pinkos
Report | Print
Nov 28, 2024 -

Mercedes-Benz of Scarborough responded

Hello Riemalone, thank you for your kind review; we are happy to pass along your comments to Sydney here at Mercedes-Benz Scarborough! We are always more than happy to assist you if anything else comes up. Take care!

November 24, 2024

Took my car for regular maintenance, i questioned the service advisor about the price, it was higher than what I was used to. His behavior after that was less than professional or welcoming. I sent the s More

by jalswan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Neil, josh
Report | Print
Nov 27, 2024 -

Mercedes-Benz of Scarborough responded

jalswan, We are grateful for the opportunity to have been able to discuss your service concerns with you. Your business means a lot to us, and we sincerely hope we will resolve the matter to your complete satisfaction when you come in. Should you require any assistance in the future, please do not hesitate to reach out to me. Your continued satisfaction is our priority, and we are here to help whenever you need us. Thank you, Ben Irving Service Manager birving@mbofscarborough.com

November 22, 2024

Excellent professional courtesy service with a smile and very polite and knowledgeable of what they are doing More

by Apex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
Report | Print
Nov 25, 2024 -

Mercedes-Benz of Scarborough responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 21, 2024

I'd like to offer feedback on numerous service interactions I have had with Neal Hickey who is a Service Writer. Neal extends himself beyond what I'm used to receiving. He must be checking his ema More

by UAC, LLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Cook
Report | Print
Nov 22, 2024 -

Mercedes-Benz of Scarborough responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

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