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Eric went above and beyond to provide excellent service.... - Mere3741
Eric went above and beyond to provide excellent service. He made sure all appointments were made timely, dealt with all aspects of it, and made sure that my car was handled with the utmost care. Couldn’t have asked for a better service man!
Top Reviewed Service Specialists At This Dealership
Team Service Manager
Dillion is so attentive and knowledgeable- true pleasure... - Debora
Dillion is so attentive and knowledgeable- true pleasure to have as my dedicated service person. I have been a service customer for over 15yrs. Recently purchased tires and when I ran over something that punctured one- it was not repairable- I learned the benefit of being a customer- the replacement tire was covered and cost nothing more for a brand new one.
Prime Honda to the rescue! After driving an hour and a... - Quicksand
Prime Honda to the rescue! After driving an hour and a half, the Honda dealer on the Maine Mall Rd. refused to accept my Honda maintenance plan for my routine oil change and tire rotation-but Alberto (@ Prime) came to my rescue. Just a quick drive away, Steven welcomed me and Emily was able to squeeze me in to their already full schedule. Absolutely superb service! As a lifelong Honda owner, this is the level of service I have always known-and expected. I would most certainly skip the other dealer to buy and have service at Prime Honda! Thank you all so much.....
Honda Service - sshteirman
Yet another positive experience at Lee Honda in Auburn. They replaced the AC on a recall and had it done much earlier than expected. Worked out perfectly for us as we were going out of town and needed to pick up the vehicle by noon. We were early but so were they! They called as we were coming into town. Thanks again.
When you’re 1300 miles from home and have a leaking rear... - bobpam
When you’re 1300 miles from home and have a leaking rear differential, you hope for the best. Wow! We absolutely got the very best from Charlie’s Service Manager Mark Daigle!
We had visited a service department in Florida, but our experience there was questionable. We then called Mark in Augusta, who agreed to call the dealership we had visited to discuss the issue. Because it appeared that it would be appropriate to have another service department inspect our vehicle, Mark also arranged another appointment for us.
Our vehicle was serviced promptly and successfully, thanks to Mark. It puts my mind at ease to know we can contact Mark and receive help immediately. Thanks so much, Mark!
Don't waste your time shopping or service - Maine30
Darlings Honda of Bangor ME will always match if not beat their pricing on vehicles. Service department that is not customer service oriented. Looking to get money from single woman who they think don't know any better. Are un-informative and refuse to ask or listen to ways to better their service or processes. General manager Todd Embelton in fact hung up on me after cutting me off in conversation and not even asking me my reason for speaking with him. He's lost a customer for good.