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Mike was excellent. friendly and attentive throughout the... - Kpitre1
Mike was excellent. friendly and attentive throughout the whole process. He answered all my questions and made the purchase experience fun and quick. Would recommend to my friends and family.
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“You’ll do better, at— a different dealer.”Had a... - aidanrward
“You’ll do better, at— a different dealer.”
Had a pleasant experience leasing my first vehicle here, so naturally I came back to purchase a vehicle post-lease. After spending hours at the dealership, feeling exhausted, they found a car more comfortably within my budget, an ‘08 Civic. All was well for about a year; Honda’s are known for their reliability, Civics especially, with room to tune and generally economical parts. Alas, my engine block cracked, leaked coolant, burnt all the oil off, and left my stock *plastic* dipstick charred and decimated. Surprised, I searched the internet to see if this was a common issue, and yes it was. All ‘06-‘08 along with some ‘09 Civics were issued TSB 10-048, wherein Honda would replace the engine, free of charge, and extended the standard warranty up to 10 years. Why this wasn’t done to this vehicle, I don’t know. However, here it was at a Honda dealership, hastily brought to me at the end of the business day. Had I known about this particular TSB, I likely wouldn’t have purchased this vehicle, and at the very least I would’ve bought the dealer’s assuredly absurd extended warranty. After more than a month of deliberation, they couldn’t do anything for me.
Bottom line: don’t let this dealership leave you blindsided. Don’t think they have your best interest at hand.
What a wonderful experience! Ralph couldn’t have been... - Campbba9
What a wonderful experience! Ralph couldn’t have been more welcoming and responsive. He was a good communicator and made absolutely sure I understood all the operating components of my new car. DJ administered all the required paperwork and answered every question I had...even suggested a fun place for my husband and I to have lunch! Both Ralph and DJ were warm and thanked us for our business. I got just the car I was looking for...Thank You!!