Michael Pierter

Kristen the service mgr has taken great care of me in the past and today,Portland Volvo has been great to me from sales to service, and all of the employees I have met are great,Management made a great Choic past and today,Portland Volvo has been great to me from sales to service, and all of the employees I have met are great,Management made a great Choice by making Kristen the service manager,From listening to her talk to her Coworkers to Customer she is a great communicator More

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Portland Volvo is a professional, well-run dealership. My service advisor was pleasant and very thorough explaining my potential service and then went through the invoice and work done, again very thorou My service advisor was pleasant and very thorough explaining my potential service and then went through the invoice and work done, again very thoroughly. They have a very clean, spacious waiting area. I am very pleased to be doing business there. More

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Very “Professional” environment as well as friendly and helpful. Best car purchasing experience I’ve ever had. Mike P is by far the best car salesman I’ve ever dealt with! I’m sure you’ll feel the same way helpful. Best car purchasing experience I’ve ever had. Mike P is by far the best car salesman I’ve ever dealt with! I’m sure you’ll feel the same way after speaking with him. More

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Love my 2024 XC 60. Michael Pieter was by far the absolute best person to walk me through the purchase of my first plug-in hybrid. He clearly knows EVs and what works Michael Pieter was by far the absolute best person to walk me through the purchase of my first plug-in hybrid. He clearly knows EVs and what works here in Maine. Great overall experience! More

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Love my Volvo XC 90! We highly recommend Michael Pierter. The sale process was smooth and completed in a timely manner. This was our second purchase at Portland Volvo. We highly recommend Michael Pierter. The sale process was smooth and completed in a timely manner. This was our second purchase at Portland Volvo. More

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I can’t say enough good things about Michael Pierter. His knowledge of the product is second to none. He listens to your needs and wants and can fit you to the right Volvo. After you purchase your vehicl His knowledge of the product is second to none. He listens to your needs and wants and can fit you to the right Volvo. After you purchase your vehicle he will always remember who you are and what you bought. I have purchased several Volvos from him over the years and will continue to in the future. He has always been honest and straight forward which in my opinion are amazing qualities to have not only in car sales but in life. He has them in both. More

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I have been a Portland Volvo customer since 1992 Brian in service Mike in Sales Gayle in finance Are a GREAT team I will never buy another car/ Volvo from anyone else in service Mike in Sales Gayle in finance Are a GREAT team I will never buy another car/ Volvo from anyone else More

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Michael is an amazing salesman as well as a person. I have had 2 Volvos with Michael's help and would never go to anyone else again. He is truly fabulous as well as extremely nice. I even call him onc I have had 2 Volvos with Michael's help and would never go to anyone else again. He is truly fabulous as well as extremely nice. I even call him once in awhile to ask him a tech question pertaining to my new XC60. Its very fancy and I love it but sometimes I just need to figure something out and....viola...he is there to help and giggle with me about my questions. I am quite tech challenged. Ha. I have recommended him to friends as well as relatives. My niece is now starting to look for a new car and although she lives mid-coast she will be coming to Portland to have Mike assist her. My brother has purchased 2 cars from Mike. I have had several friends who have as well. The Volvo I have now is my 7th one! I purchased 4 from Portland Volvo with Mike at the helm. I'd rate him 10 stars if you would let me! More

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The dealership did contact me back and put me in touch with an agent, however not the agent I asked to work with( maybe they no longer work there, I’m not sure?) sales person was responsive to questions h with an agent, however not the agent I asked to work with( maybe they no longer work there, I’m not sure?) sales person was responsive to questions however didn’t feel like I was taken seriously and didn’t come with me during test drives to show me features I had questions about so I purchased elsewhere More

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My wife and I purchased a new XC 60 T6 last week from Portland Volvo. The day after the purchase we were hit with a snow storm. As always, I cleaned the snow off of the entire car to get it ready to trav Portland Volvo. The day after the purchase we were hit with a snow storm. As always, I cleaned the snow off of the entire car to get it ready to travel 15 minutes to a local restaurant to pick up food. When I turned into the restaurant the cars wipers stoped working. Upon getting out of the car, I could hear a motorized sound making 3 consecutive noises. I got back into the car and switched the wiper control up and down to see if it would help remedy the situation. After doing this 3 times, I could tell there was a mechanical defect. I drove back home without the use of the wipers in extremely treacherous winter conditions. The visibility was horrific as the wipers were inoperable. I made an appointment the next day to have the wipers looked at. I was told by 2 service representatives and the sales representative that I had caused the issue by uses excessive force. I find this to be absolutely unacceptable. I have driven in snow storms for over 20 years and had a 2020 XC 40 for the past year and a half and have never ran into any issues with not removing snow in the appropriate way in order to allow the wipers to move with ease. My family has done business with Portland Volvo for over 20 years and this has left a very bad impression. Blaming the customer for something they did not do is unacceptable. There was an obvious defect in the car and the dealership was insisting that this happened because I did not remove snow from the windshield. This has been a very disheartening experience and I can only hope that other customers are not treated in this fashion. It has painted a very negative picture of the dealership. More

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