Fixing recall - richard lee cornish

The service was competent and reassuring. They kept me informed of the progress made on the repair. I was very satisfied. I have dealt with this dealer for four years and wouldn't change

Great Experience - anon23

Traded in our 2014 Dodge Durango for a 2016 Ford Explorer in November 2017. Super happy with how smooth the entire process was. Now I regularly maintain our vehicle with the service department who is always so helpful.

Service Dept. prices are very expensive but they play... - cgapr11

Service Dept. prices are very expensive but they play games with the prices. If you decline the price then they will act like they are working out a deal for you and slowly attempt to lower the price. If you constantly play games like that, you are not to be trusted.

Terrible service. I was harassed at work to take their... - mdmazda3

Terrible service. I was harassed at work to take their customer service evaluation.Never had service that took less than 3 hrs including oil changes.

It was a pleasant experience - dwest4127

We purchased the exact car for the exact price that we wanted without pressure from any one. They did not play any games with our financing and we were out in about an hour. We will buy another car from this dealer in the future.

TOP NOTCH - John S

I'm so happy to have found this dealership. After moving here from Baltimore, the genuinely freindly yet professional folks were very refreshing. The great price was just the start to a great buying experience and their service department is awesome. They go out of their way to make sure my wife and I are happy. I highly recommend Shaffer Ford. FIVE STARS!