Prince Frederick Ford, Inc.

Great service. Attentive and efficient to the needs of our new truck. Very much appreciated. Attentive and efficient to the needs of our new truck. Very much appreciated. More

I am very satisfied with Prince Frederick Ford service department. I have been using their service for 25 years. department. I have been using their service for 25 years. More

The service dept reached our prior to my appointment to see if I needed drop off service as well as help to pick up the car afterwards. Alex summarized the findings of my tune up on the front cover of the see if I needed drop off service as well as help to pick up the car afterwards. Alex summarized the findings of my tune up on the front cover of the bill so I could see issues that would need to be addressed at the next scheduled service. She also gave me an update on the possible timeline for parts to complete a recall. I appreciate that there are men at this dealership who are willing to take the time to actually explain things to a female who knows nothing about cars but is the principal driver and I want to know and practice-not have someone treat me like a robocall. I know I csn trust these 2 men for anything car related. More

John was very good on setting up my appointment and taking care of me. Awesome taking care of me. Awesome More

Took care of my service and didn’t have to spend the day there. Was very efficient there. Was very efficient More

Scheduling with Alex was a pleasure. She was friendly and informative as I waited for my service to be performed. My vehicle was ready to go in less than an hour. Thank you Alex for the She was friendly and informative as I waited for my service to be performed. My vehicle was ready to go in less than an hour. Thank you Alex for the excellent customer service and to the rest of the team for keeping my vehicle healthy! Kudos to Prince Frederick Ford . More

The service department was courteous and professional when scheduling my service. They provided updates along the way. Would recommend this dealer. when scheduling my service. They provided updates along the way. Would recommend this dealer. More

During my most recent service visit at Prince Frederick Ford, I received a friendly welcome and the service performed was very efficient. I also appreciate the important information communications provided Ford, I received a friendly welcome and the service performed was very efficient. I also appreciate the important information communications provided by the service manager during checking in. I usually wait so this information is valuable to me. Thank you! More

Great people, great service from John, Jimmy and Josie! We bought the extended warranty and will always return to PF Ford. We bought the extended warranty and will always return to PF Ford. More

First they had a valet service that picked my car up and delivered it back to my home . On going problem and they found the problems and fixed it delivered it back to my home . On going problem and they found the problems and fixed it More