Prince Frederick Ford, Inc.

Great service department from my experience. My car is old but every time car comes back good as new. My car is old but every time car comes back good as new. More

People were very knowledgeable about the vehicle I was interested in. I got what I wanted plus a few other things I didn’t know I wanted. interested in. I got what I wanted plus a few other things I didn’t know I wanted. More

I always have a great service with this dealership, I left Lexington park dealer which is 10mins away because of repeated bad service and drive 40mins to Prince Frederick because I only have had great se left Lexington park dealer which is 10mins away because of repeated bad service and drive 40mins to Prince Frederick because I only have had great service. My son has done the same for the same reason with his focus. More

I was greeted professionally and with a friendly smile from my service advisor, Alexandra. She checked me in quickly and was very informative in regards to how long the service should take. The service wa from my service advisor, Alexandra. She checked me in quickly and was very informative in regards to how long the service should take. The service was completed efficiently (ahead of the expected time) and appeared to be done professionally. Overall I was very pleased with this service visit. More

Great service. Attentive and efficient to the needs of our new truck. Very much appreciated. Attentive and efficient to the needs of our new truck. Very much appreciated. More

I am very satisfied with Prince Frederick Ford service department. I have been using their service for 25 years. department. I have been using their service for 25 years. More

The service dept reached our prior to my appointment to see if I needed drop off service as well as help to pick up the car afterwards. Alex summarized the findings of my tune up on the front cover of the see if I needed drop off service as well as help to pick up the car afterwards. Alex summarized the findings of my tune up on the front cover of the bill so I could see issues that would need to be addressed at the next scheduled service. She also gave me an update on the possible timeline for parts to complete a recall. I appreciate that there are men at this dealership who are willing to take the time to actually explain things to a female who knows nothing about cars but is the principal driver and I want to know and practice-not have someone treat me like a robocall. I know I csn trust these 2 men for anything car related. More

John was very good on setting up my appointment and taking care of me. Awesome taking care of me. Awesome More

Took care of my service and didn’t have to spend the day there. Was very efficient there. Was very efficient More

Scheduling with Alex was a pleasure. She was friendly and informative as I waited for my service to be performed. My vehicle was ready to go in less than an hour. Thank you Alex for the She was friendly and informative as I waited for my service to be performed. My vehicle was ready to go in less than an hour. Thank you Alex for the excellent customer service and to the rest of the team for keeping my vehicle healthy! Kudos to Prince Frederick Ford . More