600 Maryland Used Car Service Centers

Excellent service and friendly staff. - Jamie

Excellent service and friendly staff. Easy to talk to and always a pleasure every visit

They cost me alot of money some simple repairs took 2... - michelle mulvey

They cost me alot of money some simple repairs took 2 days 3 days then this last time 8 days and my car could not be acounted for for 8 days. I had to call the police for help and I was going to report the car stolen 400+ miles when it was returned and more problems loss of work and 400 dollars in rental fees. Crooks liars now I have to take them to court to make them take the car back this is not the car I bought!!!!!

Kurt was great! He talked to me about options and prices... - lisarein

Kurt was great! He talked to me about options and prices without any pressure. He is very friendly. I enjoyed my experience and will continue to do my service at Bill Kidd's.

Everytime I even try to set up an appointment, the place... - abduscias

Everytime I even try to set up an appointment, the place is booked for 2-3 weeks. I keep getting the runaround on my warranty and they want to charge me a fee to even look at the car-if i can squeeze an appointment in. Last time, I was charged $89.00 a day for a rental because they kept my car for 2 days, even though it was a 1 day work schedule. I will never go here again or buy from this company!

Had water leak repaired twice now and it is leaking... - smith2885

Had water leak repaired twice now and it is leaking again. Customer service was terrible and they broke the clips on the front bumper when replacing a light. Very difficult to deal with. Would not recommend this dealer for service or sales. FYI....they are no longer servicing vehicles....I wonder why?

Ken Reed in the Service Department was outstanding with - orrison64@gmail.com

Ken Reed in the Service Department was outstanding with assisting us during the repair of our son's 2016 F-150. He not only made sure that the truck was repaired in a timely manner he followed the progress with calls to our son to keep him updated. Ken is knowledgeable and certainly courteous. Ken is truly an asset to The Frederick Motor Company.