1,192 Massachusetts SRT Service Centers

Three weeks ago, my compressor in my Acura stopped... - Snetteko

Three weeks ago, my compressor in my Acura stopped working. I called at least 5 service centers before going to Perro's. All the other service centers where too busy to get my car in at 2 o clock on a Thursday afternoon, but Perro's said they would. From the start, I had a great experience. The price for diagnosing the problem was 40 dollars less than all other competitors. Being a woman in my 20's, I have NO CLUE about anything having to do with cars, but Johnny actually showed me the process of diagnosing the vehicle. Unfortunate for me, the compressor has siezed, and I immediately know this was going to be an expensive job. I immediately got on my Blackberry to find out the price of a used compressor, which was about 325.00- But Perro's was actually able to get me one for 225.00. I was told the because the compressor was a used part, it would not be warrantied by the company it was being purchased from, but I still agreed and I moved forward with getting my car repaired. About 2 weeks later, I began experiencing 'hot spots' on the AC and my car began making funny noises. I took it back to Perro’s and I was told to bring it back in another day when I had more time. By the time I got back into the shop, my AC was completely out, and my car was making horrible noises. I left my car there, only to find out a few hours later that my AC Compressor had literally blown up. At this point I was horrified, and expected to hear the worst- that I would have to buy a whole new one... but instead, Perro's made the situation right actually BOUGHT A NEW COMPRESSOR OUT OF POCKET, and has assisted me by issuing me a credit so I will come back. Being a woman, it can be intimidating going into a mechanical shop, and having to worry that I might be taken advantage of, but at Perro's not only was I shown exactly what was going to happen to my car, but I was treated fairly and honestly. I have to say that throughout this process not only did i receive superb customer service, but I learned a bit about cars! Perro's did everything to make the situation right- although they didn't have to, because I WAS TOLD about the part not being warranties- BUT they ended up taking care of everything. I will definetly recommend Perro’s again and again, and specially to my clueless girlfriends who have no clue about cars (like myself) THANKS!!!

I had The Works Done at Place Motors today. - Kathryn Hendershot

I had The Works Done at Place Motors today. Excellent Service. Highly Recommend! Very Pleased Customer, Kathryn Hendershot

I'm on my fifth car from this dealership. - Lenny Glynn

I'm on my fifth car from this dealership...which is a great place... Why? Because these are stand-up guys who have stepped up several times to make repairs or replace parts...over and above their warranty obligations... That is a rarity among businesses...and perhaps even rarer among car dealers. But Planet Subaru has a great philosophy: "DO THE RIGHT THING" And they live up to it...'nuf said, right?

High End Service Support - Lyn Triffletti

I have been a loyal customer of Porsche of Norwell for over 14 years. The exceptional customer service by Steve Delongchamp in Sales and Dennis in Service is here to none. Consistent high end service every time without fail. Great Great Dealership. They genuinely care about the customer. Lyn Triffletti CEO, Scribe Partners

Service was outstanding! - Lynn

Service was outstanding! Completely explained all work required and completed. I would highly recommend this dealership.