830 Massachusetts Used Car Dealers

My first car, an equinox was great for me, but with the... - mziskovsky

My first car, an equinox was great for me, but with the economy i wanted a new car that was more gas efficient. It was my first car, that I also obtained from West Metro. They were able to accommodate for my age and as a college student income. When i came back this time. The service was even better. I walked in and was greeted right away. I walked in and talked to the manager Lloyd and within minutes not only was the conversation short and to the point without leading me on. I compared their prices and they are the best bang for the buck with the best selection I have seen. I got a g6 when i came in today. I must say hands down the the best part about West Metro is the service. A smile and an eagerness to give information was around every corner. Even questions about carfax and previous maintainence on a used car. I was greeted 30 seconds later with a carfax statement freshly printed. When I test drove the cars were well kept and the salesmen, who aren't payed on commission, just open the door and let you go. It is rare to see the trust and kindness is rare these days. John was extremely knowledgeable. When it took a little longer than though to assure my car passed inspection, 5 minutes after the time it was supposed to be done. John came in, informed us and let us know that was taking so long. That is a sign of service to me. When there is a unexpected delay, because they can't be stopped all the time. They don't deny it or make excuses, they explain the situation and were kind enough to fill the tank for us. My family recommended lloyd and his team to me. Every time I go there, it is friendly service, i have never had to have a repair redone. Nor have I had a complaint about the staff. Lloyd is a great leader, and the team is as elite as they come. No xx, no pushing someone to buy one car or another. Just honest service. If you are looking for one of those rumored honest and good dealerships. Look no further. Its an hour one way to get there. I gladly make the trip each time for the people and the price at west metro auto, Lloyd and his team.

The best customer service. - Sarun Thanarith

The best customer service. They make you feel like you are part of the family.

These people are crooks - Swamp Fox

I am now the proud owner of a car that Mobico Auto Mart used as one of their personal vehicles for a year. How good is it you ask? Like the other reviewer I purchased the vehicle from out of state and should have had an independent mechanic check it out and I did not (shame on me.) Instead it cost me thousands in repairs for a collision that was just fixed to look good without really fixing anything There were broken bits and pieces everywhere and the body shop that repainted the damage said the paint was so poorly done that it was coming off when they just started to blow the dust off with compressed air! Mobico Auto is the kind of place that gives used car dealers a bad name. I would not trust anything they say.

Murphy Brothers Damaged My Car - ArielM

I first visited Murphy Brothers on June 21, 2019, when he repaired the air conditioner on my car. He did good work, so I agreed to have him do further maintenance the following week to prepare the car for my impending move to Florida. On June 26, he replaced some belts and gave the vehicle its regular service appointment and a full inspection. I had asked him to fix the hood latch, but he ran out of time. He asked me to return the following week, saying that he would "need to lift it" to get to the latch. The car worked fine afterwards, and I was pleased with his repairs. However, on Wednesday, July 17 I had contracted a truck to transport my car to Florida. During the pre-loading inspection, we noticed damage to the car's body on the driver's side fender. On closer inspection, I realized that there were cracks and dents in all four corners where it would have been lifted. This must have happened at Murphy Brothers, as I haven't been to any other mechanic since then. I immediately contacted Murphy Brothers Wednesday afternoon, using the email contact form on their website. I shared pictures of the damage from before the car was loaded for shipping and included those photos via a Dropbox link in my communication with Murphy Brothers on July 17. Unfortunately, I couldn't bring the car by, because we couldn't delay the shipment and we already had flights to Florida booked for that evening. When I didn't receive a prompt response, I filed a claim with the Better Business Bureau, and later with the MA Attorney General's Office. Murphy Brothers' response was to claim that they didn't cause the damage and therefore would offer me no help. However, the car was in their possession three different times, including at least once where he had to lift the car and once where he gave the car a complete inspection. If the car had been damaged prior to arriving in his shop as he claims, I find it hard to believe that he never noticed this damage and/or didn't think it necessary to point it out to me before I left the shop. The car now has more than $2000 in damages.

Highly recommend this used car dealer - Toyota buyer

Great place to buy a used car. After we bought a car it was thoroughly gone over. Then a written report is given with the car when you buy it. We have bought several cars from them and often recommend them to friends.

I went to Oakland Auto sales because they were the only... - tauntonbuyer1

I went to Oakland Auto sales because they were the only Taunton dealership with a five star review on this site. I wasn't disappointed. I highly recommend this dealership. Melissa and the mechanics were friendly, honest, and reliable. She answered all my questions and followed through on every promise. I needed to close on my outside financing, switch my insurance, and transfer my registration before everything closed down for Christmas. Melissa took care of everything. She was so thorough and efficient the loan officer at my bank even complemented her. This was the best car buying experience I've had.

Do NOT go to Only Cool Cars. Spink set up my deal so that... - Daniel35

Do NOT go to Only Cool Cars. Spink set up my deal so that he screwed me out of my deposit. It's xxxx like him that give used car dealers a bad name. He refused to give me my deposit back even though he knowingly lied about the car he was trying to sell me. I now refer to him as Mr. Lie, Cheat, and Steal.

Andrew Burling is the one to see! - Duane Boucher

We have now bought two vehicles from Orleans Auto and Andrew has been outstanding in assisting us with a very friendly no pressure manner. We will buy from him again and again.

They are reliable, honest, operate with integrity. - tturmon

They are reliable, honest, operate with integrity. I recommend them to anyone who is looking for a great Mechanic & Vehicles to purchase. Pat and his family always take the time to answer any questions I may have and provide me with all the optionals available a any vehicles , as a person, it can be difficult to find a great family own dealership. I'm very happy to Meet Pat Auto family's own business. Pat&Phillips are the BEST!!! From Tracy&Kim

I went there to trade in my 2013 ford f150 for 2017 Ram - Fred

I went there to trade in my 2013 ford f150 for 2017 Ram 1500 laramie This is what i could say for my experience. smooth transaction, transparent owner , over all 5 star, clean 1 owner vehicle

great experience - Zachary1996

The new management is phenomenal. Easy transaction, great car and great price. A pleasure to deal with customer service. Will definitely return to maintain my vehicle. Smb

bought a "BMX" X 5 there-Gaby and eddie-love them - sandy

I gave these guys an excellent A plus rating. as they helped service my Honda for several yrs and now I am learning about my new BMX 3. they have been helpful with all my questions as well. Great family owned business

The owners Lauren and Jorge fixed the rusted rocker - ScottyL

The owners Lauren and Jorge fixed the rusted rocker panels on my F150 and it came out fantastic. A week later I went in to find my son a commuter car for school and they sold me a nice little Chevy. My son has been driving the thing for 6 months and he loves it. Best deal I have made on a used vehicle and the best quality auto body repair.

Avoid this dealership. The Dealer has no issues with... - jps4jeep

Avoid this dealership. The Dealer has no issues with lying to you just for the sale, he does not stand by his word, he does not follow through with promises, and owner's business practice is unscrupulous. Dealer did not followthrough with repairs that were part of the purchase and sales agreement.

This is a great used dealer. Tom and his son are good... - Steve

This is a great used dealer. Tom and his son are good people. Lou was fantastic to deal with and will go out his way for you. Bought a 2008 BMW from them, the price was good, after an overview it needed some repairs they fixed all the big stuff, didn't nik-pick the small stuff which was maintenance items, the car drives great and was in good condition, great price based on miles, they took care of all the annoying paperwork and were very attentive and gave great customer service, they stock alot of nice cars at good prices, I would recommend this dealer to anyone, I will come back again when the time comes. Just take a drive down there if your looking for a used car, you won't be disappointed.

Excellent used car dealership - Teadco

I went to Titan Auto group to look at a Subaru Forester they had advertised. Our salesman, Tear, was honest, friendly, attentive and accomodating. At no time did Tear apply any pressure or resort to dishonest tactics to get me to buy the vehicle. I purchased the vehicle, and Tear called me later that day to thank me for coming to Titan Auto group and buying a car. Tear also went the extra mile by delivering the vehicle title to my insurance company , over 20 miles away. He also had a sticker on the car and plenty of gas in the tank, when I went to pick up the vehicle. The vehicle was clean, detailed , and ready to go! This is a fairly new dealership, and I would highly recommend Titan Auto Group to anyone who is looking for a high quality, affordable used car. My next purchase of a used car will be at Titan Auto Group....they deliver!

Overall good experience - peteyj

I needed a truck really bad for work and couldn't get financed at any dealership that I went to. They all wanted $5000 cash down due to my poor credit ever since my accident. I got a really nice Dodge Ram 1500 with only $2000 cash down at Truck World. They did for me what I didn't think was possible. I am very happy that I went there. My credit is now getting established again and I don't have to rent trucks to do jobs anymore. Bob and Brian changed my life for the better and I cant thank them enough. Don't hesitate to buy a truck or car here. They will address any issues and problems you may have.

Purchase of new car - kcmarie0401

I have to say this was the BEST dealership I've bought a car from. I had no hassle or headaches with this purchase. The owner and finance director were awesome and made the experience very easy!! I did have to bring the car back once and they took care of me right away. I will definitely purchase my next car from them as well!! And when someone is looking for a car I will send them there because it was the best experience and I want others to experience what I did!! Nice simple car buying!!!

Amazing experience, their cars are in excellent condition - mduclos

Amazing experience, their cars are in excellent condition and they made it quick and easy to purchase a car!

This dealership goes by different names. If they call... - Duke

This dealership goes by different names. If they call you, you will see "128 Imports" on your caller I.D. display. I am creating this review because they were not listed in the Dealer Rater Dealer Directory under "Ford". But, they were listed under "Mazda", specifically: "128 Mazda". So, I stronglly suggest you go to that review site. I think it saved me from making a big mistake. Let The Buyer Beware

scams - nikita

these people dan and judy manteuffel will tell you anything to get to buy one of their overpriced lemons. they do not disclose information about car you buy and we got an $8000 lemon. less then 60 days into loan second payment wasnt even made yet and transmission gone was defective prior to purchase as i had a transmission experttake it down and look at it. tranmission was completely burnt out in the housing, no fluids left!!! $3000 repairs and they will not do anything to fix this would never do business with them again or recommed that anyone else either

It’s rare that I am able to leave an honest, positive... - arthur

It’s rare that I am able to leave an honest, positive review for a car dealer that I have attempted to buy from. The sad truth is, most of the dealerships I’ve shopped have had bad deals, ignorant salesmen, awful pricing, or some kind of ridiculous bait and switch tactic; that’s just the sad reality of the world we live in. Anton is one of the few I’ve met who is honest, upfront, and trusting. His word is good, and your word is good to him. He happened to have the car I wanted in stock. He gave me a very fair price and I agreed to purchase from him, and even though it took longer than I had expected to get the money together, he was patient and took my word that I was going to complete the sale. He delivered exactly what he promised and included an inspection sticker for the price. Car sales is a business that requires moving large volumes of inventory, and since an individual doesn’t buy cars too often, some dealers make no effort to cultivate a long-term relationship. Alex auto sales is a notable exception. I don’t plan to buy another vehicle any time soon, but if I did, they would be my first contact.

Terrible establishment slow pace and he really tried to - SCOTT-ADAMS ESQ.

Terrible establishment slow pace and he really tried to rip me off was being assisted by Dimitri

Stay far away as possible I had them try to sell my new... - schlosbergchuck

Stay far away as possible I had them try to sell my new car they sold it without telling me and kept the money 50k down the drain they even got Chrysler capital to send them my title...Glen the owner told me it's over great guy for stealing from people do not trust them with even 1 dollar

Terrible customer service - Steve78

Worst dealership I have ever dealt with!! Wanted to buy a truck they had. I Wasted my time bring my trade in to have them look at and was told by mark that he “needed to make some calls” before he could give me a trade in value. After almost a week of calling every day and sending multiple emails they have yet to get back to me. They don’t even have the decency to call me back. It’s like they don’t want to sell any trucks. No idea how they are in business!!

GGGREAT PLACE TO SO BUSINESS - Mercedesfam

We have purchased 3 Mercedes from John and his family. In addition, neighbors and friends have also made additional purchases based on the quality of the cars they have seen me purchase. They are so easy to deal with and the cars that they carry are exceptional. They also have an on-site service and detailing department. Kevin and Phil provide great service and pricing is far more reasonable than going to an actual Mercedes dealer. They carry a wide selection of cars and SUVS. I wouldn’t hesitate to do business with this dealership. Check them out!!

I paid for a wrangler in Mass. about 3 weeks ago. The... - sunnystutzman

I paid for a wrangler in Mass. about 3 weeks ago. The car was okay.. missing an interior panel and floor matts but the real problem was that it is uninspected and unregistered. So far they have refused to provide the proper paperwork to drive the car legally and I cannot have the car inspected (which is in violation of state lemon laws). Customer service is non-existent despite multiple attempts to solve the problem. I am assuming at this point the warranty is going to be useless as well. Although they may have some okay deals I really cannot recommend them to anyone... unless you would like to park your illegal car for 3 months waiting for a simple registration.