36 Michigan Cadillac Dealers

Buyer Beware! - Johnharlanwise

Buyer Beware! If they told the truth here they would choke on it!! I could speak in specifics for over an hour, I was deceived about the condition of my vehicle, I am having the frame checked, it’s actually dangerous to drive! $65000.00 vehicle unrivaled! I was deceived about the cost of warranties, I was deceived by the finance manager Carly about canceling the warranties, and the general manager, Tad should be fired. Not only does Tad condone this behavior. I believe he fosters it.. My opinion that the dealership is stole $12,000 from me, and I will be pursuing the state of Michigan’s consumer fraud protection laws. Buyer beware read all the negative reviews and you will see how they really are. Most people write reviews the day they get the vehicles or while they’re sitting in the office and never follow up. You better believe if they’re doing it to me, they’re gonna do it to you.!

Lori and Morgan are awesome and I highly recommend them - rg27610

Lori and Morgan are awesome and I highly recommend them for your next car or truck purchase.

They charged me way over book of the vehicle I purchased - Pinkerbelle

They charged me way over book of the vehicle I purchased , I spent 4K over book value ... they won't negotiate ...: telling you "we are honest and give the best deal everytime" They gave me this "we owe" list of things needing to be done , the service shop I have no issues with . It's the sales department, in fact when I told them how disappointed I was in this large purchase they , they didn't respond. I sent the screen shot to the manager Nikki of the book price and explained how upset I was spending way over book for a suv with all these issues, I asked if I could return it or remedy and they wouldn't respond . The salesperson Brandee was condescending and rude after sale not helpful at all , yet before sale assured they want complete satisfaction of sale and was acting like a friend (clearly all a sales tactic)... hmm she was juggling two sales while selling to us So sure they can hustle a sale , but what your being sold is likely overpriced or in my case overpriced over 4K over book ?! Didn't think that was legal to swindle that way?! I will be checking into that since they aren't responding to my email inquiries to Niki It's been in and out of the shop. I've bought many vehicles in my life from dealerships and I can say this by far is the worst for a sales experience and management gives zero response if your unhappy or ask for some things to be remedied Never again and I wouldn't recommend them , they treat you nice until they sell you a overpriced car (in my case) and wash their hands of you with issues . I should have done more homework on the purchase but I didn't think they were taking me for such a ride on this ... I am truly sickened they would go so high over kbb value on a suv that in no way can be resold for that .. they took me for a fool and I guess it's shame on me for that please again as we asked from day 3 buy it back .... it has 30 miles since I bought it , buy it back to show you stand for your customers and their satisfaction instead of having them pay $$$$$$ for a lemon