MY Dealership - AWitt
For the second time; McDonald GMC has surpassed our expectations of a dealership. They’ve ALWAYS provided the most friendly and devoted service. We received personalized service, from start to finish. They make sure you are a happy customer in every sense of the word! We live nearly 2 hours away and they continuously accommodate our every need. Whether it be entertaining our children while we finalize our deal, additional services/accessories needed for our new vehicle or even return-mailing forgotten items in our old vehicles. We gladly refer anyone we can and will be back in another 3 years. We only wish we were close enough for them to service our vehicles. McDonald GMC is umatchable!
Excellent Service & Always so kind! - shadow01
Have brought my car into Mike Macdonald for years. He is always so kind and
willing to help. Even if I've had to wait a while for the car in service he is always
very upfront and honest. Thank you!
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant-Cadillac/Chevrolet
Sales & Leasing Consultant
Internet Sales Manager
Havana Silverado - Tkelly66
Brandon was extremely patient kind while I made up my mind what I wanted to lease. He was so helpful knowledgeable about the vehicles I questioned!
Sales and Leasing Professional
An awesome dealership! - Enclave lover
This dealership has serviced me for over 25 years. Purchasing a vehicle was made very easy. The maintenance department is first class in everything they do for me. Fully happy with every aspect of the dealership.
Awesome Sauce!!!!!!! - Saniyyah
Love the patience and understanding from Mike & Scott with my craziness :) This process was quick and they found the perfect car for me in less than a day! Couldn't ask for better service.
Ryan Burge is the best Cadillac salesman ever! - Dr Michael, Marcia
Ryan took care of every detail and explained perfectly and thoroughly the delivery of our new Cadillac Platinum XT5..a seamless experience and the best ever!! What a great start to enjoying a great car! The sales manager, Scott, was just as welcoming and great..Al Serra Cadillac does it right!!
Regularly scheduled maintainence - JAThomas
All staff members are friendly, courteous and professional. The service was thorough and completed
in a timely manner. I was given a complete review of what was done and the updated status of my car.
Great Service. - kelliesa
Scheduled for front brake pads and rotors and they also found a leak in the transmission cooler line. They brought that to my attention and repaired it on the spot.
Vehicle purchase - Fierguy
Recently purchased a 2015 Tahoe. Gary Lundy was an excellent sales person to work with. Gary went above and beyond to complete the sale. This is the 3 rd vehicle purchased from Greg Bell and I can say that I have been treated with respect each time I visit.
Over and Above - Suel
They go so far above in service and satisfaction. I tell everyone how great it is to buy a cadillac from here. They help me get my tires and rims covered under warranty with Michigan roads.
purchase transaction - Carol Mcgee
My sales rep Bob Robb did an excellent job of finding the car. The pickup experience went well, I learned all about the car, overall an excellent experience.
New lease - Mona44
Good experience great sales person friendly atmosphere . Terry was very helpful and took great care of my lease very efficiently. I had a great experience
JUST KEEP ME MOVING LIKE. A DIRECTION - LONNIE L HOSEA
WELCOME LIKE I WAS PART OF THE FAMILY, FRIENDLY ATMOSPHERE YOULL FIT RIGHT END ONCE YOUR THERE, JUST GO AND EXPERERCANE IT FOR YOUR SELF DON"T TAKE MY WORD
Outstanding staff!!!!! - Ratt117
Labadie went above and beyond to get me financed with a good rate. They made my buying experience so easy all I had to do was show up to get my new truck. The service months later was ten-fold beyond my expectations. I will never buy from anyone else!!!
Special thanks to salesman Chris Smutek for everything!!!!!!
Outstanding Service - Adam H
My experience with LaFontaine GMC Highland was Great! Exceptional staff and Great customer service. My salesman was Zack Hinsperger. Zack was not only knowledgeable about the trucks, but extremely courteous and professional! The whole Team at LaFontaine were true professionals! The whole process from my initial contact with Emily Clancy, through finalizing the deal with Doug Lynch was truly an exceptional process. It was a pleasure working with Zack and purchasing a new GMC Sierra from LaFontaine GMC Highland. Truly an exceptional sales Team and experience.
Great customer service!!! - Happy Customer
I walked into Prestige Cadillac at 5 min before closing knowing I probably wouldn't be able to test a car I was interested in. I apologized for being there at closing and was immediately welcomed in and told "we aren't closed until our customers have left". I was introduced to Henry Flakes and the same message was reiterated!! I proceeded to do the test drive and loved the car and left later that evening having purchased the car. Brian was also there to work on the financing angle as well. I returned the next day to sign and get my car but I didn't have anyone to drive it out for me. Henry didn't hesitate and arranged to drive my car to my destination and I returned him back to the dealership. My destination was 40 miles away! This dealership, especially Henry, went above and beyond my expectations!!! Great job Team Prestige!!!
5 star to our salesman todd..very happy.. - Cadillac man
My salesman Todd craig helped me purhase the right car..treated me like family..i recommend this dealership to anyone..finance guy jason was awsome as well..great experience..
Crown Motor have always treated me like family - nanrebhan
Crow Motor has always treated me like family - both the sales and the service departments. I feel that when I leave the service department I can be confident that my car has been serviced expertly and I can travel in confidence.
Beyond Expectations... Excellence in Customer Satisfaction - jrobert84
I took my vehicle in for service. A couple things I had concerns about on my vehicle and the Crestview team in service greeted me with smiles and made me feel very welcome at the facility. I am very picky with who I deal with for my vehicles and I have to say everything met and exceeded my expectations. Adam Stasik and Donna Labadie are awesome. I will always bring my business to you guys. I will now be servicing my ATS coupe and my CTS-V with you :-)
2013 Subaru Legacy - great deal! - Fox&xxxxxx
Found the (hopefully) perfect car on CarGurus.com...Eric was a pleasure to deal with, and when the tires were found to be bad, Mike threw in 4 new tires FREE. Excellent experience!
Great experience - George and cat
My wife and I wanted to trade up from a sedan to an SUV. Harvey Cadillac made it simple. No hassle, no gimmicks just good old fashioned salesmanship. I won't go anywhere else.
Terrible Service Department - justnmjohnson
Do not give these guys your business. I had to bring my car back to their service team 4 times within 10 days. These “professionals” barely fixed my sunroof, and then gave my car back with a hanging drivers side Pillar Cover & two busted clips. Also my drivers side seat belt wasn’t functional, and there were footprints all over the insides of my doors upon receiving my car back. I guess they didn't expect me to notice or something... Definitely not the experience that I’d expect from a name brand Cadillac Dealer. Zero attention to detail whatsoever.
As if that wasn’t bad enough, they completely failed to look into my reoccurring check engine light issue as I asked them to. They simply cleared/reset the code and told me there was nothing else they could do to look into it at that time..... Not even 15 minutes after getting my car back, my check engine light was back on upon pulling into my driveway.
This happened for the next 4 visits back and forth to the dealership over a week and a half span. They would tell me to come pick my car up, then I’d be bringing it right back to them the following day due to the same check engine code. 4 times!!!
This was my FIRST and ONLY experience with a Cadillac Dealership and I don’t think I will ever return to this location. I was never apologized to, or even compensated in any way for the countless trips back and forth because of their lack of attention to detail. I also took my car to them with a full tank of gas, and received my car back nearly on empty. After the experience I had, I sent an email to my service agent- and never received any response whatsoever. Worst customer service experience ever.
Great way to buy a car - Rexred90
We have been searching for a new Equinox for awhile and decided to stop at Tinney's. Randy was really helpful in answering all of our questions. At first we thought the value they placed on our trade was low at $3000 since we were offered $5000 at another dealership. But after comparing both offers, we would've paid more at the other dealership. We're so thankful Randy told us to compare the out the door price instead of just our trade. He saved us $1000! Tinney just earned a customer for life. Thanks Randy!
Unhappy is an understatement! - UnhappyLady
One week ago as of today I signed papers for my Jeep. It's been in the shop TWICE in that week- the first time it was returned with promises that the heat worked, but nothing was touched (or fixed) on it. So, i asked that it be sent to a local shop by me as i live 2 and a half hours away from the dealership to get the heat fixed, to which they agreed and paid for (this was yesterday that it was fixed and I picked it up). Prior to this discussion, I gave them a 1-star review on google because obviously i wasn't happy that the vehicle i just purchased had to go to a shop twice to get the same issue fixed that was pre-existing. After posting that, one of the sales managers chastised me like i was a child telling me a 1-star review is not the way to handle it and he was "disappointed". I get in my Jeep today, hoping to be fully rid of any issues and this dealership as well, only to find a system alert telling me that an oil change is required on the vehicle I've owned for ONE week exactly. Obviously it's my fault because i should never put faith in people who haven't proven their worth previously, but i still expected to purchase a vehicle that was in good working order, or at the very least, had a fresh oil change- but in this scenario, neither lived up to my expectations. So now when i get off work, i get to take my one-week old vehicle to a shop (yet again) to get the oil changed. The moral of this story is: stereotypes about certain professions exist for a reason- they originated from truth- like that of a used car salesman. Never trust a stranger to do right by you, even if you're paying a decent amount of money and think this will ensure they give you a quality product. And last, but definitely not least: DO NOT SHOP AT Mcardle Buick GMC Cadillac unless you want to end up paying retail for a sub-par vehicle and berating conversation.
Extremely Poor - carpoor1
I was in a nightmare with the service department for 4 months then a cost of a new engine was the final result. Not even done there because I was asked to not return. Some how this really doesn't seem right. Now a single mom I have 2 car payments because I had to take out a loan to pay for the engine ugh. This really hurt because I don't have a big income and no one to help me with it. I wouldn't recommend this dealership to anyone. Please stay away.
Jim, you are awful and your language is not appreciated - MadBill
Dealt with Jim, and i ended up getting sworn at, and "GD" was used...
very VERY unprofessional, and should have his phone taken away... WHO IS IN CHARGE HERE?? take heed!!
This guy deserves to change oil, with no customers, ever...
ZERO CUSTOMER SERVICE, and that mouth... oh that mouth....
Superior Buick Cadillac
Stanford-Allen Chevrolet Cadillac
McDonald GMC Cadillac
Les Stanford Chevrolet Cadillac