Exceptional Service during and after the sale! - MMLewis28
In purchasing our 2017 F-Pace, we had a lot of questions and were debating between the Jaguar and another Lexus. Will's customer service exceeded our expectations. He offered to ride along with us during the test drive and was knowledgeable about all aspects and features of the vehicle (patiently answering my questions as I typed into my Excel spreadsheet). Will followed up with us promptly and was fair and reasonable during the negotiation process. He even searched to find me the exact color and interior I wanted, and had the vehicle shipped from Cincinnati. The day we picked up the vehicle, he drove to Kalamazoo from vacation with his family to be there to personally ensure we had our needs met. Then, he spent 45 minutes ensuring we knew every detail we needed to about the F-Pace and how to navigate the features. And he did it all with a smile. Hands down the best service and experience we have ever had purchasing a vehicle. And the service after the sale has been just as good. Thank you DeNooyer Jaguar, and especially Will Krueger, for making this such a fantastic experience.
Excellent Jaguar F-pace, dealership, & salesperson (Ezekiel) - peter627
I recently bought a Jaguar F-pace Prestige. I was very impressed with our salesperson, Ezekiel, who was highly knowledgeable about the F-pace, including the different models and engines. Next, I was impressed with the technology specialist, Forrest, who was able to come out to my house and explain the functions of the car and helped pair the car's internal garage door opener with my garage. That was huge, because I definitely would not have figured it out! Overall, my wife and I had a wonderful experience at Jaguar Troy!
Top Reviewed Specialists At This Dealership
Dedicated helpful sales staff. - Mike
On one of the coldest nastiest days of the winter Mike Miller left the beautiful warm showroom to greet me on the lot. He did so with a smile and sincere dedication to helping me. I returned on a nicer day and bought a car perfectly suited for my needs. It was a very pleasant experience.
When the Dealership & Gary Kish, make the difference - MRN989
Found a 2015 Impala LTZ on cars.com @ Jaguar of Novi, the car was the right color, had low miles and seemed right. Gary responded to my internet inquiry quickly, assured me that the car was what I was looking for.....then made me a heck of deal. Delivery of the car was tough for me (I live and work in Grand Haven, MI), Gary had the car looking great and met me @ the dealership on his day off to sign my paperwork.
Bravo, Gary, Aaron .........it's the people that make the difference and that's why they EARNED, my business.......:)
Excellent care for my Land Rover and respect for me - KellyUSAMI
I've purchased 3 Land Rover's from this dealership and have consistently been treated with respect each time I bring my vehicle in for care. They have always taken care of my Land Rover's in a very quick and thorough manner.
I drive and travel a bit for work so I have had to take my Land Rover's to various dealerships for care and this location by far is my top choice to take my vehicle in for care.
Adam Bouchard/service Consultant & Keith Haverty/Service Manager are exceptional employees. I have not met the technicians but my hat is off to them as well.