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Had a fantastic experience at this dealership. Everyone... - Pete
Had a fantastic experience at this dealership. Everyone was extremely knowledgeable, helpful, patient, and friendly, and there was excellent communication throughout the process. Porsche's online system for exchanging documents and information is really convenient as well. The business side of things was smooth and quick. I couldn't be happier about the car, the deal, and the overall experience.
Top Reviewed Specialists At This Dealership
Porsche Brand Ambassador
Porsche Master Brand Ambassador
driven 911's for 25 yrs but only recently started... - familycats8
driven 911's for 25 yrs but only recently started doing bus with lavery.
professional, knowledgeable and friendly staff.
eager to please.
have nothing but wonderful things to say about entire dealership.
Dealer has done a good job with my Panamera - germancarguy123
I have a Panamera 4S and it's a wonderful car but it's needed some front suspension work partly due to a pothole hit and partly due to some control arm bushings being quick to fail. Phil Kaiser has been great to work with as we did the pothole work and an alignment, then found the upper control arm on the same side had an issue, then found the upper on the other side also had an issue. Three repairs and three alignments, no cost to me, and the car is GREAT to drive. Suspension issues are very hard to diagnose because I've worked for Phil's team with my Audi wagons for years and they have been excellent throughout.
It is a pleasure to visit the dealer knowing that the people are nice and the work is done right.
Phil does not know it but he's is a little famous around town. I've had people ask me if I know him while out to dinner in Chicago! High praise for a dealer service tech. I have had Porsche drivers at stop lights mention Phil's name when we started talking. I tell all the Porsche folks in Plymouth to go to Germain and talk to Phil. Also, Howard Cooper told me a couple of years ago that Danny in back is the best Porsche / Audi mechanic in the country. Nice! Do not waste time with Porsche in Farmington Hills (bad experience with an Audi) -- Germain in Ann Arbor is what everyone is looking for.
Commuted from Ann Arbor to check out a BMW that was on... - Nostalgia
Commuted from Ann Arbor to check out a BMW that was on their lot. Scott was very helpful answered every question. I drove the car to familiarize myself. Two days later I returned with my wife so that she could also familiarize herself and drive the vehicle. We consummated the sale over the phone yesterday and this evening the vehicle is in my driveway. Thanks to the welcoming staff supporting Scott & Mike