57 Michigan Honda Service Centers

Ken is truly in the right position his interest to take - mab01281937

Ken is truly in the right position his interest to take care of my needs was above and beyond my expectations Thanks Ken Mel Brown

We brought my wife's 2020 Honda Fit in for service today - kcfield

We brought my wife's 2020 Honda Fit in for service today because the car required a jump start earlier in the day. Chris O'Lear on the service team brought the car in for service earlier than the scheduled appointment so my wife would not have to wait. They did a thorough evaluation of the battery and determined that it needed replacement (fortunately it was under warranty). After my wife checked out, he texted me to let me know the rest of the electrical system was fine and that the battery replacement resolved the issue. Chris' professionalism and excellent customer service was most appreciated.

Brought my 2018 Honda CRV for recall work and oil change - kcwylin@gmail.com

Brought my 2018 Honda CRV for recall work and oil change on Monday 3/17/25. Was told on 3/18 that it was ready for pick up. Agreement was made to pick it up on Wednesday, 3/19. On arrival, they were unable to locate my vehicle or keys for about 20 minutes. I asked, You lost my vehicle? The answer, No, we just can't find it. When it was located, I was shocked and disgusted to find the inside totally trashed. Driver's side: muddy. Front passenger had items normally kept in the rear. Back seat also trashed. On arrival home, it took me over an hour to clean my vehicle. Makes me wonder if the work I took it in for was actually done and why they felt the need to trash my vehicle.

Today, my service Advisor was Mark Formosa. - ITPRO76@GMAIL.COM

Today, my service Advisor was Mark Formosa. I was in and out in time under the estimate I was given. Mark was professional, courteous, and answered all of my questions. Both Matt Burns and Jim Raj were also Helpful. I've been going to LaFontaine for over 15 years with four (4) different vehicles! They are very knowledgeable, helpful and provide excellent service! By the way, my first New Vehicle purchase was from LaFontaine Toyota (87 Corolla)! Thank you: • Jim Raj • Mark Formosa • Matt Burns

Excellent service Jordan took care of my Jaguar and got - cpalmer01

Excellent service Jordan took care of my Jaguar and got me back on the road!

I always feel at ease when I work with Don Riley and his... - wojosa

I always feel at ease when I work with Don Riley and his staff to repair my Saturn. They are honest and fully explain what must be done. The waiting room is very comfortable and the staff extremely friendky and helpful. I would recommend Suburban of West Michigan to anyone needing car repairs, tires, or looking for a used car. Sue Wojciechowski-Grand Rapids, Michigan

Seevice - Bullseye2

Left multiple messages to service dept won’t return calls this has been an issue in the past. Excuse received from the operator was they had many calls and were too busy to call me back

Both service department persons greeted me warmly and - to

Both service department persons greeted me warmly and professionally. Not only was my first complimentary oil change completed, but the steering recall was as well. I was very pleased with the efficiency and professionalism of Tyler’s service department.

Both servicing for November's new snow tires with wheels - John at insync

Both servicing for November's new snow tires with wheels and April's swap back to summer tires were flawless. Also did an excellent job mounting a new trailer hitch and some trim on the doors. Great job everyone!