790 Michigan Used Car Dealers

had to get a part after closing time and after a call,... - tyakes

had to get a part after closing time and after a call, the parts manager brian kraker waited for me to drive 15 miles to his store, waited on me with all my questions, gave me a tip on part replacement,and then gave me a discount on the part too! I have sinc come to realize that they treat everyone this way!

Great overall experience, staff was very friendly and - jonahtjacobs

Great overall experience, staff was very friendly and helpful, Donnie was very honest and informative, would highly recommend this dealer.

Dice sold me at car for 5500. - Momark

Dice sold me at car for 5500. I found out that they only paid 3300 for car. I have spent $1500 to get coolant fixed and now it will cost me $4500 to get the alternator and solenoid fixed as well as the turbo boost on the car fixed. Moral of the stories is don’t buy from them they were recently in the news.

Purchased A Nissan Altima, what a wonderful experience,... - Brinkerbrinker

Purchased A Nissan Altima, what a wonderful experience, would send my best friend to see Joe, what a honest salesperson, just great, I really love my car.

Thanks! - jiffy63

I recently purchased a vehicle from Edwards Automotive in Iron Mountain Michigan.I was very impressed with the Edwards Staff.very helpful from start to finish.

Excellent choice of automobiles very nice take care great - earth1232000

Excellent choice of automobiles very nice take care great care of the vehicles all very clean & well maintain maintenance is awesome

I test drove a vehicle that had a serious engine problem - sirzackery

I test drove a vehicle that had a serious engine problem and the dealership said he promised to get it fixed and did Not I ended up wasting my time and took it back. I had signed for it and everything…Bad Experience….

bad business - rere

Went in for a car for my daughter, a 06 Pacifica. Took it to a mechanic he said there were numerous problems, it was not safe to drive- frame problems, oil pan, just to name a few. They lied from the get go!! Stay far away from them!!!!

I've always received good service and customer service at - Blue_Elephant81

I've always received good service and customer service at this dealership. Their staff, especially in the service, sales, and parts departments have been very knowledgeable and skilled.

Willing to work with you and go the extra mile. - Linnie

Willing to work with you and go the extra mile. The inventory of vehicles is good and they time with you.

RUBIN BELL WAS AWSOME! - Scottbecker17

Bought a Kia from Rubin he was great went the extra mile for me as far as getting me a loaner to have my car detailed. Came to me to get the car when I stopped to have a couple drinks and he didn't want me to have to drive to him :) Awsome customer service!

As a whole I'm pleased with the vehicle that I bought... - endeavour32

As a whole I'm pleased with the vehicle that I bought from Good Motors, however I'm going to say I'm not happy with a few things. When on the phone I was told the car was in excellent condition and looked like a 60,000 mile car and that the exterior only had one minor flaw in front bumper. When I arrived the front bumper was actually cracked in two places in addition to the flaw that was mentioned by the salesman. I could see that the bumper had been resprayed and they just painted right over the two cracks. This is not what I'm going to complain about. What I'm upset about is the car was coated in some wax that hide some flaws. Now that I just washed the car, I see the front bumper actually is spider cracked and the nice fresh paint that was on the bumper is gone. The back bumper also has several scuffs that are now visible that were hidden when I went over the car and are now clearly visible. The majority of the exterior is covered with little rust colored dots that were not visible when I bought the car. It's one thing when a 6 year old car has some defects, it another to hide them with shoe polish, color matched wax or what ever was used. Another issue was the rear parking sensors. I asked if everything worked and I was told yes. However, the rear parking sensors didn't work and when they drove the car out for me to drive it away they cleared the information center and it didn't pop up until the next time I started the car. They had to of cleared it because the warning will stay up until cleared. So when buying a car from Good give it a very though evaluation and check everything. The guys are friendly, so I'm going to give them credit there but there is a little shady used car action going on which I find very misleading and dishonest! I would make them put in writing that the finish you are looking at is all 100% paint and will retain it appearance for two weeks. Mine lasted 6 days.

What a Great Family Business to Work With! - roach57

What a Great Family Business to Work With!! So fun , personal, and professional!! We drove 2 1/2 hours one way so 4 hours on the road .. we did 1 day a week for 3 weeks .. just to make sure , this was exactly the right truck for me (us) 😉 They put NO PRESSURE on us at all .. in fact .. Kane told us to go home and “ think about it” ,just to make sure the truck was the one we wanted!! My first truck I bought out of High School was a Ford, but have driven Chevy or GMC after that..Now back to Ford .. I love it and have many compliments on it.. even from Chevy drivers.. haha who still pick on me for driving a Ford.. I appreciate Grace Motor Mall for all the time spent with us and answered questions.. We will highly recommend GMM.. Family Business Gone Wild!! 🛻🛻 Thank You Again Rochelle Bishop (Eric too)

Greg went above and beyond with service. - Michelle

Greg went above and beyond with service. I would recommend Gregory J Auto Sales to anyone for a fair deal. Thanks for all your help!

I contacted their dealership thru the cars. - tojfoster

I contacted their dealership thru the cars.cm app about a car. Nearly 2 weeks have passed and still no response. :-(

Unprofessional - RHam

I came to this dealer because I found a truck that matched which options I wanted at a Fair price. I got there and the truck was dead, so I give them the benefit of the doubt on this and let them jump start it so I can go for a test drive. I drove the truck, which seemed fine, but as I was driving I noticed that some of the buttons did not work. Now we get back and as the tech their was looking at their truck to see what was wrong, which he couldn't figure out at all, they were looking at my vehicle to appraise it. I told them the offer that I had received about a month and a half before at another dealer and the salesman I was with went out to talk to the man appraising my truck. He came back and basically told me the price I said was crazy and there was no way he could even come close, funny seeing as how I had multiple dealers offer me within $500 of the offer. He even went as far as to say he even tried knocking $1000 off the price of the truck he had to get to the payments I wanted, which he kept claiming he was already over $4000 under the worth of his truck which had problems that needed addressed, this truck was decently priced at market value not cheap by any means though. At the end of his rant, basically stating how crazy I was for even trying this deal, he basically told me I wasted my time even coming there. So in the end I left, not nearly as disappointed about not purchasing the truck as I was absolutely disgusted how an upper management employee could even talk down on someone who would have been a paying customer. I truly recommend looking somewhere else to buy a vehicle.

The initial dealing with this dealership was fine.... - tina1304

The initial dealing with this dealership was fine. Everything you would expect from a used car dealership (little pushy, make you "feel" like you got a great deal). We purchased two cars, same day, cash transaction. Tom, our salesman, told us that when we picked them up the next day he would have them cleaned out and filled up with gas. When we picked them up they were cleaned out but both were on a half a tank. After we mentioned this to him, he said to come back tomorrow. To make a long story short, when my husband went to get the gas, he was told that he could only give him $20 because we got such a good deal. When my husband told him that he was not satisfied(with some explicit language) Tom loosened his tie and came at him. He told my husband if he did not get off the property in 30 seconds, he was going to beat his a**. My husband proceeded to count out loud. Tom went back into the building so my husband followed him. Even after talking to the owner of the dealership, they refused to keep their end of the agreement. I feel that for the class A dealership that they claim to be, this was a class D, petty, tactless way to treat customers. When you say your going to do something, do it. No matter how "good" of a deal he think he gave us, we still purchased two cars in less than 2 hours(test drives included), which is money in his pocket, and a pretty good day for a used car salesman. I would not recommend this dealership simply for the reason that they wouldn't honor their word on a handshake.

I have purchased every vehicle I've owned from... - dustinstek

I have purchased every vehicle I've owned from Interstate Motors. I have never been to another dealer where the customer service is beyond exceptional and integrity is held high. I recommend this very professional used car dealership to anyone in the market for a quality vehicle.

Really didn't use them so i don't have too much to say - Fatmike

Really didn't use them so i don't have too much to say about them

Philip and Nick at Joe Ricci Auto are amazing! - Madison

Philip and Nick at Joe Ricci Auto are amazing! They helped my family find the perfect car with a big smile and lots of patience. They knew everything about the cars and made sure we understood too. Philip was super friendly and made us feel like VIPs, while Nick was really funny and made us laugh. If you need a car, go see Philip and Nick at Joe Ricci Auto—they're the best!

The service and selection was good but they did not - mwilcoxon49349

The service and selection was good but they did not return my phone calls often

Great owners. Personal service, honest and up front... - JSTEVEN_D

Great owners. Personal service, honest and up front with everything, the dealer was straight forward and no non sense, I highy recommend them. Its refreshing to deal with honest people

I saw a car that I really wanted from them, so I emailed - Connor

I saw a car that I really wanted from them, so I emailed them, and got no response. I emailed them like 5 or 6 times, and never got anything. I then called them quite a few times, and never got an answer. finally, today, after trying to call them again, they finally responded, but only to tell me that the car was sold. if they would've responded to me, I could've got the car I really wanted, but they ignored me and responded to both my email and my call only after the car was sold. they responded to my email with simply just "hi there, it is no longer available" their service sucks, and they need to learn how to answer a simple phone call

If I could do 0 stars I would. - CJ

If I could do 0 stars I would. It takes over 3 months for them to fix the front end of my vehicle from a rock. Jan 20 is when I dropped it off. Hardly any communication, became the middle man for Enterprise and my insurance because no one including myself could get a hold of them. Even the direct line to the service advisor, nothing! Had to get corporate involved. Get my vehicle back for it YET to not be completely fixed. Horn doesn’t work, missing an entire piece of trim, no part is aligned correctly and looks like its been mod podge together. To top it off, been trying to get a hold of them, left voicemails and guess what, still no response! Im ready to sell my vehicle and never deal with a Hyundai related vehicle again! Thank you for the awful and irritating experience im still having to deal with.