I purchased a used van from Valuford and really... - nryman
I purchased a used van from Valuford and really experienced hometown service and hospitality. When I initially inquired about this vehicle, I was given a very fair price from Scott and his manager. As I live several hours away from this dealership, most of the transaction was done over the phone. In the process of purchasing it, I found out they could have sold it to other buyers that came right after me for a higher price, but they had absolute integrity and stuck by the quote they had given to me. Every staff member I encountered, including Tiffany, who processed my paper work, was friendly, kind and just very comfortable and helpful people. They even got ice for me for my (previously) broken foot! I would absolutely do business with Scott and ValuFord again.
This dealer worked on my car, replaced Coil, ICM, and... - ase500
This dealer worked on my car, replaced Coil, ICM, and plugs. 3 Days later the car is missing on cylinder 2 and 3. Have the car towed to another shop and find out that the coil and ICM are no good and that the plugs where never changed. The cost was over 600 dollars and they refuse to refund for this service. It took them over 3 weeks to even contact me back about the issue. The other shop charged me 209 dollars for the same parts and service...... Beware of this dealer.
Excellent experience - Pleased
Dustin was very thorough with explaining pluses and minuses of the car. He put himself personally into the situation after asking very detailed questions to determine if the car was right for my daughter, including how she drives, the purpose and distances that she drove and actually recommended that we not buy the car, based upon our answers. Then he recommended other car types (which he didn't have on the lot, so he was clearly not trying to up sell us). We bought the car anyway and are very happy with the purchase. They fixed everything on the vehicle above what was necessary. The transaction was lightening speed. Best car buying experience ever!
Superior Ford of Plymouth MN
Jay Malone Motors
Zumbrota Ford Inc.
Internet Sales Manager