503 Minnesota Used Car Service Centers

I knew the owner from years ago. I was in desperate need... - Abused and Oppressed

I knew the owner from years ago. I was in desperate need of a vehicle and I thought that he would be the one to help me in my time of need. I was unemployed and close to being homeless. I took my last 900 dollars and asked him to sale me a vehicle for about $1500. I came back a few days later and gave him another $500 from the sale of my other vehicle. I told him that I needed it to be in fairly good condition. I didn't want to spend a lot of money in repairs because I didn't have the money. He took me for a test drive in a 18 yr old vehicle on a straight road. He talked me into buying the vehicle for $3286. While driving home I found out that there was a lot play in the steering, a lot of knocking from underneath due to the need of ball joint shocks and struts and bad rack and pinion. I begged him to put me something that was safe enough to ride children in because I often ride children to and from church. I just found out buy his brother that he charged me $1000 more than the list price and even the list price was about $800 to $1000) above what the vehicle sales for. I had paid my bill of $108 dollars faithfully and was never late and always paid in full. I asked him almost 3 months ago if he would forgive the debt because I could no longer drive the vehicle because of the condition. I had a mechanic look at the vehicle and he told me that the vehicle was to dangerous to drive and that it was dangerous when I bought it (He explains preexisting conditions like ABS deterioration of components, rack and pinion completely shot shock and struts needed to be replace.) The mechanic stopped writing a list of things that need to be repaired because the cost was too much. He stopped at around $2300.This did not include replacement of the brake system. He said tht would forgive my debt and never did and it is now a negative mark on my credit report. Both him and Secure Auto Loan who financed me , THEY ARE BOTH LIARS AND CHEATERS. He lied and he cheated a women who was already having a hard time in life. And Secure Auto kept passing me around like I was a foot ball when ever I would call to address the issue. I learned a valuable lesson. Know the character of the person you are going to give your money to. Do your research before you give your hard earn money.

Just wanted to leave a bit of a more personal review I... - ShawnRWeikle

Just wanted to leave a bit of a more personal review I recently bought a truck From Tom and Mike at the shakopee drive appeal location I don't have the best credit and was pretty stressed out with the whole car shopping experience and at that point honestly pretty doubtful I was going to be approved for anything decent, let alone a newer lower mileage truck. I felt at ease with Tom right away no pressure he let me go through all the trucks pointing out pros and cons of each I could tell right away he was a straight shooter. They stayed late to get the best deal from the lenders it was seriously like it was meant to be. Mike and Tom beat down the lender's on the phone securing me a payment less than I thought at an interest rate less than I could have ever hoped for. Then at the last minute I was a little short getting insurance and again like a miracle Tom and Mike worked it out. I feel truly blessed to have met Tom that day. I really appreciate the diligence and effort put forth on my behalf and I absolutley love my new truck!!Thank you So much!!! I highly recommend stopping in and asking for Tom Shawn W.

Amazing - Meagan Bieniek

I keep on posting my review in different places because I want everyone to know how great they are! I was completely satisfied with my service. I have a 2003 VW Passat wagon and I thought we had a blown head gasket - my car had billowing white smoke after I warmed up my car while idling. Anyways I live near Wayzata, about an hour and twenty minutes away, and I called about 15 or so local mechanics and the prices I was getting was astronomical. Even small town mechanics were going to charge me a fortune. My dad lives in St. Cloud and after he called a few shops he decided to call Eich. We didn't think we'd get a much better price because it was a deal but boy we're we wrong. Their estimate was between $500 to $1000 less than the 20 shops we called. The day I brought my car in they gave me awesome customer service. We called Monday morning, got my car in Monday evening. They had a loaner car for me that day. They let me keep the loaner until the weekend when it would be easier for me to return the car due to the long distance I drove to get there. They ending up finding out it wasn't a head gasket but I was leaking radiator fluid and had a few other issues. They called me multiple times a day with updates. When I went to pickup my car it was washed, fluids were topped off. I had friendly service. I couldn't ask for more from a dealership. I will continue to make the hour and twenty drive to St. Cloud to receive the amazing customer service I did here. My VW appreciates all the hard work provided by this company. THANK YOU!!!

Service was prompt. - cnesse53

Service was prompt. I checked in right at the appointed time. Friendly greeting, and service was completed quickly.