Proud of owner of a 2018 Hyundai Santa Fe! - sharonwhitten
Thankful Michael Smith was still at Columbus Nissan/Hyundai to provide the answers we needed in purchasing the 2018 Santa Fe Sport. He was very professional and knowledgeable of the Santa Fe we purchased. We are his repeat customers.
Car buying - cbashby
Such an easy and pleasurable experience. Everyone was very professional and great to work with. We have bought 2 cars here and expect to buy more in the future.
First Time Car Buyer. - Buckaroo
This was my first time ever buying a car and I went in feeling very nervous. As soon as I met Vito he made me feel incredibly welcome and was very helpful in answering any and all of my tedious questions. I am very happy with my experience and would recommend these guys to anyone that cares to listen.
Purchased an Hyundai Veloster - Billyc61
I had a friend that purchased 3 cars from Hyundai of Tupelo and told him what I was looking at online. He took me to meet Joe Washington. He had purchased cars from Joe.
He contacted Joe and told him I was looking at a car online.
I purchased a Hyundai Veloster on December 28 ,2018 from Joe Washington. He worked well with me and had a very good time getting the car I had wanted!
Great dealership and salesman! Great experience with Joe in sales and Madonna in finance office!
The people there are great to deal with and easy to talk to. Even the other sales staff were very friendly!
So glad to have purchased the car I had looked at online and I enjoy the car and have gotten great compliments on the car!
I have given other people my opinion on this car and dealership and sales staff!
Thank You for allowing me to enjoy a sweet ride!
Getting a start on life - briunka96
I am pleased with my new car . It’s everything I need in a car it gets me back and forth to the places I need to go . That’s all I ever wanted . I’m at single mother working a full time job and goes to college with a 2 year old daughter who depends on me .
Best new car buying experance i have ever had - email@example.com
These people were great , They let me test drive two deferent car the first was a standard, I all ready had one so I knew how to drive . It was a nice car buy I found out that this would not a good fit for the next 6 to 10 yrs so I took out a automatic and the next day that is the one I bought . The sales man jj was great and the lady who did my financing was super nice ,I also meet Tom Allen who owns this lot and that is the first I have seen a owner on the lot
BUYER BEWARE they promise everything and deliver NOTHING! - 4tommy
I purchased a 2011 used GMC Sierra with a 7.5 inch lift. It was a “cash” sale meaning I had a certified bank check in my hand to pay for the truck.
I signed the purchase agreement around 7pm on Thursday June 21, 2018. The sales manager “Mitch” agreed to the price and he would fix all of the mechanical/drive train issues at that time including but not limited to the front end issues including alignment, window switch, regular service items and key fobs. He agreed that everything on the truck would be in proper working order. We also agreed he would not address cosmetic items such as the cracked dash and missing fog lights etc. The sale also came with a warranty so this was NOT an “AS IS” purchase.
Fair enough, right?
Next day, Friday 6-22-18. I text the salesman several times checking on the progress of service so I could give him the certified bank check. 5pm and the truck still isn’t ready. I was told for sure it would be ready Monday.
Wednesday, nope. So I go to the dealership again, Mitch tells me it’s all getting fixed and they will have the front end work done by another shop that can handle a lifted 4WD truck. Blah, blah, blah. (This day is also when Mitch yelled at my salesman in front of everyone on the showroom floor which was completely uncalled for! )
Friday June 29th comes still getting excuses but told it would be ready by the afternoon. I leave work AGAIN mid afternoon, the truck isn’t ready but they want my check. I meet with the f&i manager to do the paperwork. He takes my check. NOBODY HAS MY TRUCK READY.
I am told the oil change is being done and I will be ready to go.
(Meanwhile, I leave with my papers, go to the tag office for my county only to be told the state will NOT sell me a license plate because there is a title problem. I go back to the dealership, speak with f&i guy again, he assured me it’s a mistake and I will be able to get a tag on Monday)
Wait, wait and wait some more.
It’s after 6:00 and the detail guy gives me my truck, NO service done and NO REPAIRS WERE DONE. I never saw a manager of any kind, no salesman NOBODY. The truck was even out of gas. My keys have the dealer sorting tag still attached!
I later spoke with a manager and was told they would make it right but didn’t really have the equipment to service such a large truck. And also reassured the title problem would be resolved. (You have 7 days to get a tag without penalties) All of this still drags out over the 4 of July week. It is literally July 9th before I can even get a license plate on the truck!
All along still refusing to fix the agreed to repairs at this point.
I had to get the repairs that Mitch, as the sales manager agreed to, done on my own with a shop that could fit such a large truck. 1500$ worth of repairs to be exact.
ONE THOUSAND FIVE HUNDRED DOLLARS
This was my second purchase from this dealership BUT IT IS MY LAST TOO!
It’s a shame too, I need a new 2019 Hyundai Tucson this fall but I will drive anywhere else to buy it!
They could still make it right but based on this experience, it will not happen.
They can not repair the Hyndai they sold - jlittleton
They have been "fixing" my vehicle for 8 weeks! It started as an air conditioner problem, and then we were told 3 weeks ago that it is now a transmission problem. They have NEVER contacted us, they have never offered to give us another vehicle to use as the "fix" ours, they have never ordered the first part to fix it. We were told today that they haven't ordered a part! I'm at a loss because we purchased the vehicle new from this place! Why can you not fix a vehicle you sale? I so wanted to purchase the new Santa Fe, but I have lost all faith in Hyndai now.
My Wilson Auto Group used car Review - Reviewr7
I purchase an used 2013 Chevrolet Cruze around September 14, 2018 from the Wilson Auto Group at the Lakeland Drive, Flowood, MS location and the sales agent at that time was Mr. Jeffrey Jamison I was told that the bank can finance a car around $5,000. This sales agent never let me view other cars on the lot even in the $5000 price range and brought me a lemon of a car an used 2013 Chevrolot Cruze with cracked windshield and unkown to me bad oil leaks. Eventhough windshield glass later fixed but the bad oil leaks never was fixed week or two after purchase the car.
I thought Mr. Jamison sold me a good decent car to drive in. Not pleased with overall car purchase, customer service and sales agent Mr. Jamison. I should have returned the car to the Wilson Auto Group on Lakeland Drive due to bad oil leaks never repaired and being charged $10,000 for the used car.
This been going on since September 2018 to Novemer 23, 2018 with the same oil leaks problems and hate keep taking my car back over and over again to their repair shop at the dealership who keep lying about repairing my car and now the dealership Wilson Auto Group trying to wait until warranty runs out in December 14, 2018 and then return me my car not really fixed.
Again I wish I was told upfront at time of purchase of the used car. There's bad oil leaks or manufacture problems from The Wilson Auto Group sales agent. Now I want return car and be refunded on what was paid already fortype of car. Even with an limited 3-month warranty on the car. The dealership refused to honor the warranty and do the asked for repairs regarding the oil leaks.