404 Mississippi CODA Service Centers

Worst experience ever - longwood78

I was sold an Alternator when I needed Wheel Bearings. Someone hit my car there and they did not call me when it happened and did not apologize. They did not have a clear picture of what the damage was. I will never do business with them again.

Great sales and service - Joe Monk

Dennis Henley is the best, most trustworthy car salesman ever. The service crew is great from the managers to the mechanics. They accommodated us in every way.

Excellent prompt emergency repair service! - randr

We were passing through Hattiesburg on our way to Orlando, FL. We stopped for the night and put 10 gallons of gas in our Honda CR-V; however, 8 gallons of this was water. Had to stay an extra night because all repair shops were closed on Sunday. Had the car towed to Vardaman on Monday and explained to Rod Jenkins that we needed to get to our resort in Orlando. He said he would try to have the car fixed in 3 hours, and in 3 hours we were on our way. Many thanks to Rod and the Vardaman staff!

The excellent service department lead by Mr James - Carol Poole

The excellent service department lead by Mr James Griffing, he is the key to their success! He is devoted and honest. He truly cares and it shows! Best man there! I will always go there as long as he’s there to oversee the work! Great job!!!

I purchased a Mercury Cougar for my daughter in May 2010.... - Jonesgang

I purchased a Mercury Cougar for my daughter in May 2010. She reported having trouble with it and we discovered that the car had been invovled in a recall. We call Ford motor Company and were referred to this dealer for assistance with the problem. The service department at the dealership were very accomdating and helpful even though the car had not been purchased through their dealership. It took Ford almost 2 months to provide the needed part and I was not pleased with that. However,the service manager, Mike Fittes was very persistent in checking on the part for me and keeping me informed as to what was being done to get the part here. When the part did arrive, Mr. Fittes promptly call me and I took the car in and it was repaired quickly and efficiently. So far that seems to have taken care of the problem but if it does not you can be assured I will use Preimer Ford service department and in the future recommend their service department to my friends. Thanks to Preimer Ford for the concern shown in assisting with my problem and a special thanks to Mike Fittes.

Chris in parts saved my day. - aflounderlady

Chris in parts saved my day. Reprogrammed remote because I changed battery. Works like new. He's the best!

Horrible Service Department - Malcolm D Green

Service department does not guarantee or warranty repairs. Vehicle in service department three times for leak. 1100 later still have leak For another 1100 they recommended me to try another repair that may or may not work. Avoid service department at all cost.

An Excellent Dealership! - Renee Rates

In May of 2016 I had to make an emergency stop at their service center because the bumper cover on my Ford Fusion detached on the interstate. At the time, my mother and I were driving across country to Nevada, and it's a blessing that this dealership was conveniently located right off the interstate. As I drove into the service station, I was greeted very warmly by the service repair technician, as well as the sales agent, Mr. Ray Adams, who took very good care of the proceedings on my vehicle repairs. Mr. Adams went above and beyond his professional duties as a sales agent, as he offered us water, and made us feel right at home. Not to mention, the maintenance work was of no charges to me. Thank you for being such a caring, professional, and wonderful team!

Wow! What a difference! - marsha

I was advised to take my ford to Rogers-Dabbs Chevrolet by the people of Gray-Daniel Ford. I took their advise and was I ever glad that I did. Gray-Daniel Ford charged me for a wheel alignment, but never took the mud off the inside of my wheels thus getting a false read. My car started shaking 24 hours after they aligned it. Randy at Rogers-Dabbs found that the hub was bent and 2 wheels were cupped. Gray-Daniel never said anything about that. Jason and Randy found an oil leak, a problem with the transmission, and the rear brakes were almost metal to metal. Gray-Daniel told me my brakes were in good shape. Gray-Daniel told me that anything they check cost $152 for each thing they look at. Rogers-Dabbs charges a one time fee, and all my needed repairs fell under my warranty except for the wheel rotation, alignment, balancing, and the brakes. Plus Rogers-Dabbs had a courtesy car for me while my car was in the shop. Andee and Montez were very friendly and caring. I can't say thank you enough for what Rogers-Dabbs did for me.