208 Mississippi Used Car Service Centers

Very poor customer service, I’ve been coming here for... - Finnikka.b

Very poor customer service, I’ve been coming here for four years and I’ve never experienced such rudeness. I spoke immediately when walking through the door and no one parted their lips to speak back until I made a comment. I still waited about five minutes before someone actually asked if they could assist me, only to almost get turned around by a new associate by the name of Scott. He proceeded to tell me that they close at 530 and it wasn’t even 5 yet(I only needed an oil change). Had the services manager never spoke up and told him to take me i would’ve been rudely turned away. This is unacceptable. I normally deal with Rod or Darius but those two we’re in on today. However if this continues I will not be back.

Brought my 2018 Ford Escape in for service on September - efgbell

Brought my 2018 Ford Escape in for service on September 7th because I was told the technician was booked for 2-weeks. It has now been 6-weeks and I've gotten nothing but excuses... My insurance wasn't even contacted until week 5 and the issue with them was resolved 10/12/23. I am very dissatisfied with having to wait for 6 weeks for a job that takes 6-8 hrs. Can't even get a return call from the Parts Manager/Director...Your business is only as good as the people that work for you

Thank You for Making A Difference In the Lives of Others - pthomas

Customer Service is so rare now days but when someone goes above and beyond and make your problems their problems, you have to say Thank You, because people really don't care anymore. Service Person Brittney Speed and the Service Manager Jeff Katz took my problem and made it their problem, and for that alone they will have me as a customer for life. Being a single parent normally taken advantage of, especially regarding car repairs, it is hard to trust people. Surprisingly, Mr. Jeff called me numerous times, reassuring me, giving me feedback of what my extended warranty. Basically, Jeff and Brittney went above their work duties. I would definitely recommend the Grey Daniel Nissan Brandon, MS location for services and sales. Jeff and Brittney thanks again for taking care of me, because at the end of the day, this was my problem that you took care of. Grey Daniel Nissan puts customer service first. Thanks Pamela Thomas.

I have purchased many cars from this dealership over the... - Mudcat75

I have purchased many cars from this dealership over the past 15 years and have always received a great price. But every time I attempt to use this dealership for service, it is always a terrible experience. First, they do not take appointments. Every time I call and ask to make an appointment they just say "bring it in and we will get to it". It will take days no matter what the problem. On more than one car they have called me after a couple of days and say "we recognize the problem, but can figure out what to do" and then wait for me to say something. Both times, I have just picked the car up and had someone else fix it. Poor management and poor mechanics. Just stay away from this place. I have used autobody and they did a good job, with dealership prices.

I own a 2019 Hundai Santa Fe . - PODGE

I own a 2019 Hundai Santa Fe . It has a check engine light on. Code reads knock sensor. Did research on this and learned it could be caused by bearings in engine. Long stiry short, stopped at service dept today and was told it would be 45-60 days before they can get it looked at. Either they need more mechanics, better management or someone to build a fire under the mechanics they have. This is absolutely uncalled for. NO MORE HUNDAIS FOR ME> Get this onee fixed and bye bye