100 Missouri Ram Service Centers

Auto Body Experience - 2014TC

I was very pleased with the auto body experience I had recently. I called American Family Insurance on Friday about 10 am after hitting a deer about 9:00 the previous evening. They contacted Pettijohn, who called me within 30 minutes to arrange towing my van to their service area. By 2:30 that afternoon, I received a call from Kayla with an estimate of the damage and asked if I wanted them to fix it. I said yes and she said that she could now order parts. She told me it would take about 9 days to complete repairs. I told her that I would need a loaner car because my husband had a doctor appointment in the city on Tuesday. She said that she would have a car ready by Monday and she did. We had a flat tire while driving and had it repaired. I called on the 8th day and Kayla said it was ready to pick up. We went to get our car and looked it over. It looked great! We went in and paid the bill and gave Kayla the bill for fixing the tire and she took it off of our total bill. We were very pleased with the fast service and friendly actions of Kayla and the service personnel.

Lou Fusz CJDR has always been great when it comes to - tcdouglas

Lou Fusz CJDR has always been great when it comes to servicing my Grand Cherokee. It's never been a hassle to get an appointment, and they get me in and out quickly for most routine services.

Zack in service took great car of us this dealership is - Walt

Zack in service took great car of us this dealership is top notch and very professional will recommend to all my family and friends to go see them

These people here at Landmark are amazing! - The Martinis

These people here at Landmark are amazing! Wonderful people Jamie greeted making us feel welcome, and very efficient communication was at top we have been informed! Mechanic is a champ he was patient analyzing causes the kept the engine from running smoothly. We have tree vehicles all been kept running well here at Landmark! I would definitely recommend them to someone looking to purchase or service work done on a vehicle. If you need them they will assist you with all of their efforts.

This place is a complete rip off. - Chris Andes

This place is a complete rip off. Went to have diagnostic on 2016 Ram 1500 and have a tick sound checked. They found it was a lifter and said I needed a new engine. Price was 7500 for the engine and 5000 for labor = 12500 dollars to have a remanned engine put in. The dealership said they would give me 200 dollars to buy it or 200 dollars in a trade in on a garage kept vehicle. No rust anywhere. I will not be back. I called my mechanic and he said would put in the engine for 2500 and we could get a remanned engine for 4500. Do not recommend this dealership. After the change in ownership, this place it is not the place to buy anything. Not to mention when I picked up the truck, my bug guard was broken and the fire blanket on my hood was ripped. After research a "used" hood for this truck goes for 200 dollars. These people think we are stupid as consumers.

Best parts and service center and overall service ever! - jaclyncam

We originally bought our 2014 Dodge Ram at Olathe Dodge, we have regretted it ever since! Their service was HORRIBLE...RUDE...they sold us a truck w 14600 miles and then at 15000 miles we HAD TO HAVE A $480 repair....a fuel filter that needed replaced at 15000 whichwe were NOT aware of!...After bringing it to the attn of the service mgr he stated "too bad...it wasn't due and they're not cheap!?!??!!?" I refuse to go back...EVER! We had to have recall work done and some "extras" put on our truck, so we tried Platte City. This was the best decision we have ever made. This is our 7th Dodge Ram Diesel and Platte City parts/service dept offered the best, most courteous, and knowledgeable service rep's ever! I would recommend this dealer to anyone who is either looking to have something repaired, or buy! I cannot thank them enough for actually "caring" and taking the time to correct the issues that were out of their control. I HIGHLY recommend them and see much more business with them in the future!!!

Poor experience with service department. - Dodge owner

The service department charged $800 to replace PCM and assured me it would fix the problem. Problem returned the second time truck was driven. It was the same trouble code and exact same symptoms. James, the service adviso0,r said bring it back, they would make it right. His idea of making it right was to charge an additional $140 to fix the real problem, refuse to admit their mistake, and lied about conducting a second test of the PCM. He also lied about the real problem, saying a mouse had chewed on the wiring harness. This totally conflicted with what the polite tech who worked on my truck explained to me. General manager Preston Espinosa initially refused to do anything to help us and advised it was our fault for driving with the check engine light on. Preston was rude to my wife and advised if she raised her voice he would not be helping us at all. Preston finally agreed to refund the $195 labor and waived the $140 from the second visit. But I still paid $600 for a part I did not need. They also would not return the original part. They just seem to want their money and don't understand what honesty, integrity, and good business practice is.

DO NOT BUY FROM THESE CROOKS! - faithisarose

DO NOT BUY FROM THESE CROOKS!! THEY LIED BY TELLING ME I COULDN'T GET IT INSPECTED BY ANOTHER SHOP AND THEN SOLD ME (A RECENT DOMESTIC ABUSE SURVIROR) A LEMON AND AFTER $2300 IN REPAIRS, IT’S STILL BROKEN DOWN NEEDING A REPLACEMENT ENGINE!! THE TIMING SET WAS ALSO MESSED WITH BY A NON-MECHANIC AND CHEAP PARTS!!!!! NOT TO MENTION A HUGE CLASS ACTION LAWSUIT AGAINST GM ON THIS EXACT ENGINE!!!! HOW DARE YOU TAKE ADVANTAGE OF PEOPLE LIKE ME!!!! NOW I'M WORSE OFF STUCK WITH A $7000 GOOD FAITH AUTO LOAN, BROKEN DOWN VEHICLE I HAVEN'T BEEN ABLE TO DRIVE SINCE BUYING IT AND NO WAY TO GET BACK TO MY CHILDREN!!!!! HOW DARE YOU!!!!!!!!!!!!!

Outstanding Service!! - Mark1975

My wife and I were traveling to the lake Friday afternoon while pulling a trailer and my truck started to overheat. I called Larry at Central Missouri Tire to see if there was anyway they could look at it. He said to bring it in and they'd see what they could do to help. He knew that we were 2 hours away from our home... Wow! We experienced exceptional service! Not only did they look at my truck immediately- they searched for the new water pump, found it and installed it as soon as possible. He and his guys even stayed late on a Friday night just so that we could get back on the road. Larry even took it a step farther by loaning us his own personal car to grab a quick bite to eat while we were waiting. I have to say that Larry and his guys made a bad situation so much better with the kindness he showed my wife and I. Thank you so much Larry and Staff for the exceptional service!! Highly recommend them!!

Great service dept. - jimmyd

I have been using Dave Sinclair service dept. for the last three or four servicings since I discovered they opened a dealership in my town. They are a great bunch of guys and take the time to talk with me about what needs doing or even what can wait. They have worked me in on short notice one the time I needed it. I only gave four stars because I haven't bought a car from them yet. We'll see if they get that fifth star then.

Diagnosed the problem with my AC incorrectly. Estimated... - jkinzbach

Diagnosed the problem with my AC incorrectly. Estimated repair at $620. Went to another Honda dealer and they found a faulty relay switch costing $7.

If u can find a vehicle somewhere else,other than Frank - fredthecat68

If u can find a vehicle somewhere else,other than Frank Fletcher super stores,,I AM begging you go somewhere else it's worth it in the long run ,DO you really think Frank Fletcher cares about you ,you are a fool then buy a car there, I guaranty you will be sorry you bought your first car there,spend time look else where,an more sorry when you had to bring it back three times,an hear there ,,,,,,,,xx,,,,iam going to say i told you SO,